THMotorSports
reviews and complaints

I gotta say, THMotorSports had some pretty sweet deals on the rotors I was looking for. I mean, I scoured the interwebs and these guys had the best prices by far. But, I gotta admit, things didn't go as smoothly as I hoped.

So, I ordered a few rotors from them and they shipped them out from different warehouses. No biggie, right? Well, one of the rotors never made it to me. I checked the tracking info and it said it was damaged and couldn't be delivered. Bummer. I reached out to THMotorSports and they said they'd refund me for that rotor. Fair enough.

But, it's been over a month and a half and I still haven't seen that refund. I've been talking to this guy Michael from their customer service and he keeps telling me it'll be processed soon. I mean, come on, man. How long does it take to process a refund? I've never had to wait this long before.

Honestly, I'm pretty disappointed. I was stoked to find such good deals on their site, but this whole refund fiasco has left a bad taste in my mouth. I don't think I'll be buying anything from them again. And, I hope other customers don't have to deal with the same headache I did.

I recently made a purchase from THMotorSports for a set of tires. The price was great, not too good to be true, and they were listed as in stock with free shipping. I was excited to receive my order, but unfortunately, THMotorSports canceled my order without even bothering to contact me. I was disappointed and frustrated, especially since I had already paid for the tires.

Three days went by, and I was still expecting my delivery. However, I received a message from PayPal saying that I had a pending refund. I tried calling THMotorSports multiple times, but the phone would ring once and then hang up. I was starting to get worried and wondered if I would ever receive my order.

Five days after my order, I finally received an email from THMotorSports asking if my order had been delivered and if I was satisfied with my purchase. I replied to the email, explaining what had happened, but I never received a response. I was grateful that I had paid with PayPal because I did receive a credit, but I was disappointed with the lack of customer service and attention to detail from THMotorSports.

Overall, I would not recommend THMotorSports. Their customer service was lacking, and they did not follow through on their promises. I have seen better service from scam artists, and that is not a good sign. I hope that THMotorSports can improve their service in the future, but until then, I will be taking my business elsewhere.

I gotta say, THMotorSports is the real deal! I was in a bit of a pickle when I realized I needed a filter for my 2016 Dodge Charger SRT392. I had already drained the oil and didn't have a filter on hand. But, being the responsible car owner that I am, I knew I had to get my hands on one ASAP.

So, I did what any savvy shopper would do and hit up the interwebs. After a bit of searching, I stumbled upon THMotorSports and boy, am I glad I did! They had the K&N 2010 filter I needed for only $10 and shipping was only $10 too. I mean, talk about a steal!

I placed my order late at night, around midnight, and was pleasantly surprised to see that the date of order was the next day. Their website and checkout process was super easy to use and before I knew it, my order was complete.

But, the real kicker was the shipping. THMotorSports promised that my filters would arrive in a few days, but they actually arrived much sooner than that. I was shocked when I heard a knock on my door at 8pm and saw my filters sitting on my front porch.

Overall, I am beyond impressed with THMotorSports. They have great prices, an easy-to-use website, and lightning-fast shipping. I will definitely be using them again in the future and highly recommend them to anyone in need of car parts.

These guys, THMotorSports, are all over the internet with their ads claiming that they have the lowest priced items in stock and that they can deliver them within days. But let me tell you, their claims are not true. They may have the lowest price, but you'll likely never receive the item you ordered! I had to pay over $1700 for an item that they didn't even have in stock. And to make matters worse, they didn't even bother to give me a tracking number. I had to contact them myself to find out what was going on. And guess what? They told me that the item would be available for shipping in 2-3 weeks! Can you believe it?

When I requested a refund, their customer service manager, Michael, was not helpful at all. He didn't even apologize for their false advertisements of in-stock items. And to top it off, their website still says that they have the item I purchased! They didn't even bother to correct the issue. It's no wonder that they have bad reviews all over the internet. I don't understand how they have such a good rating on this site. You really need to do your research before buying from them.

Eventually, I did receive a refund, but it took a long time. These guys really need to work on their customer service skills and their website. They need to be more honest about their stock levels and delivery times. I wouldn't recommend buying from them unless you want to waste your time and money.

Not good. I ordered some parts from THMotorSports and when they arrived, the boxes were all messed up and some of the parts were missing. It was obvious that the parts were damaged before they were even shipped out. I tried to contact them through email and phone, but it was like talking to a brick wall. The email just created a ticket and I had to wait for someone to respond. When I called, the person on the other end sounded like they wanted to help, but it took them three business days (five days total with the weekend) to even start the return process. I'm still waiting for them to get back to me. This whole experience has been a complete waste of time and money.

I learned my lesson the hard way. I thought I was saving money by going with THMotorSports, but it turns out that you get what you pay for. I should have gone with a competitor that had better reviews. One place even offered to price match, but I decided to go with TH because they had the lowest price. Big mistake. I would never recommend THMotorSports to anyone. It's not worth the hassle and frustration. If you want to see the proof, I have pictures of the whole ordeal.

I recently made a purchase on THMotorSports website for some headlights that were priced at $79.99. However, I had to cancel my order the very next day over the phone. The person on the other end of the line assured me that the order would be cancelled since it had not been shipped out yet.

To my surprise, I received the headlights a couple of days later and was still charged for them. I immediately contacted the company through several messages, but it took them a while to respond. When they finally did, they informed me that the headlights had already been shipped out and could not be cancelled.

I was confused by this since I had cancelled the order before it was shipped out. I decided to take the package back to the post office and ship it back to the company. The next day, I received a return label from the company. However, I had already shipped the package back due to the lack of communication from the company.

To my dismay, I was informed that I would be charged a 20% restocking fee and shipping fee for something that I had cancelled and returned before the company even communicated with me. I was charged $40.00 for something that was not my fault. How is a 20% restocking fee a shipping fee for something that was cancelled before it was shipped out?

I strongly advise against doing business with this company. Their communication is poor, their customer service is poor, and their business practices are poor. I have never encountered a company that would still charge a customer when they did everything they could to cancel their order. It is not fair to the customer to be charged for something that was not their fault.

In conclusion, I recommend taking your business elsewhere. This company should not be trusted with your hard-earned money.

I recently made a purchase from THmotorsports, and I have to say, I was pretty disappointed with the whole experience. I ordered an exhaust that cost me a whopping $1400, and when I called to check on the status of my order, I was told that they had it in stock and ready to ship. However, after waiting for 10 days without receiving any shipping notification, I decided to call back and see what was going on.

When I called back, I spoke to a guy named Alex who said he would have to check with my sales rep, Justin, to find out what was going on. However, I never received a call back from him, so I called again the next day. This time, Alex answered again, but when I asked him why he hadn't contacted me as promised, he claimed that he was actually John, not Alex. He then went on to say that Justin had promised me something that they didn't actually have in stock, and that they had to fire him because he had done this before. This was all very confusing and frustrating, especially since he had just offered to transfer me to Justin.

To make matters worse, John then told me that my exhaust wouldn't be in stock until October at the earliest, and that they had already charged my credit card even though they didn't actually have the part in stock. This felt like a fraudulent transaction to me, since they had promised me that they had multiple exhausts in stock and that one would ship immediately, when in reality they didn't have any in stock at all.

Overall, I would say that this business is very poorly run and mismanaged. They make a lot of promises that they can't keep, and they seem to be more interested in making a quick buck than in providing good customer service. If you don't mind dealing with a lot of drama and excuses, then this business might be a good option for you. But if you value your time and want to deal with a company that is truthful and reliable, I would recommend shopping elsewhere.

I recently made a purchase from THMotorSports website for a complete gasket set. The website stated that it would ship the next day and I should receive it within two days. I placed my order on September 22nd, but to my surprise, I have not received anything yet, not even a shipping number. I was getting worried and decided to contact the company on September 30th to inquire about my order and shipping confirmation number. I received an automated response that said I would get an answer within 24 hours. I was relieved to see an email confirmation of my order with tracking finally attached to that email. However, when I opened it, I was disappointed to see that the company just processed and shipped my order on September 30th, the same day I sent that email asking about it.

To make matters worse, the tracking information stated that the item was delivered on October 1st, but it did not arrive until 2nd October at 1530. I was frustrated and decided to contact them again on October 1st to inquire about the item and shipping and if there would be any kind of reimbursement for my lost time from work and the fact that my vehicle has been waiting for these parts. I received an email back on October 2nd telling me that the shipping confirmation was sent with the first email and they were sorry. I was disappointed that they did not offer any reimbursement or anything else.

I would not recommend this company to anyone. I suggest you contact any other business out there, even eBay, instead of these people. If the quality of their product is as bad as their customer service and business practices, I am going to have to wait more time finding another set of gaskets and delay even longer.

In conclusion, I would advise you to blacklist this company from all dealings. As a retired MSgt/USMC, I have dealt with many companies, and this is by far the worst experience I have ever had.

I recently had an experience with THMotorsports that left me feeling frustrated and disappointed. I placed an order on their website for Hawk Brakes and EBC Rotors for my 2002 Ford Taurus SES. At the time of ordering, the items appeared to be in stock, but I soon found out that they were being drop shipped in two separate orders.

The first package I received contained a set of Hawk Brakes, but then I received a second pair of Hawk Brakes that were sent Priority Overnight, along with the rotors. I checked my credit card to see if I was double billed for the brakes, but I wasn't. I contacted THMotorsports to let them know that I had received an extra set of brakes that were overnighted to me by error. I asked them to send me a pre-paid return label so that I could return them, but I didn't hear anything back. I sent their customer service an email to explain what happened and was asked to send them a picture of the overnight shipping label, which I provided.

When I went to do the brake job, I found out that they had sent me two sets of Hawk Brakes that fit a Honda, not my Ford Taurus SES. I contacted Michael Novelo at THMotorsports and asked him to ship me out the correct Hawk Brakes, but he told me I would have to place another order, which I found absurd. After numerous back and forth emails, I asked for a full refund for the order I had replaced and requested pre-paid return labels so that I could send everything back. All I kept hearing from Michael was, "Thank you for your patience, we are working on it."

It has been 12 days since I first contacted THMotorsports, and I still haven't received a resolution. I'm frustrated that it's taking so long to print return labels and refund my credit card. I've since read a lot of negative reviews about THMotorsports on the Better Business Bureau website and all over the web. It's clear that they have a history of poor customer service and that they don't care about their customers or repeat business.

I reached out to the company where the wrong Hawk Brakes were drop shipped from, and they informed me that THMotorsports is not a direct customer of Hawk Performance. They also said that THMotorsports doesn't seem to want to help me. It's disappointing to hear that THMotorsports is not a reputable company and that they're trying to cover up their negative reviews by offering people $5.00 for a positive review. I wouldn't recommend THMotorsports to anyone and suggest that you buy from a company that cares about their customers and looks forward to repeat business.

I ordered very expensive Blilstein shocks for my motor home. It took several weeks to get it into the shop after receiving them (took them 2 weeks to get here). Mechanic found they were the wrong shocks. The correct ones were even more expensive but I asked to send the old ones back and purchase the new ones. No dice. Even though the shocks were still in the box, it had been over 30 days so they flatly refused. Bought my shocks at another source. I will never again do business with TH Motorsports.

I was looking for a seat and ordered from this site because it was cheap. After waiting a few weeks to see where my package was I checked my order and it said I ordered shoes. I emailed them to cancel my order because it seemed like I could I have made a mistake so ordered again even before my first order canceled. Found the seat again and went ahead and bought it. checked a few weeks later and once again it was shoes. This company seems to change orders to whatever they want. Plus they take forever to reply it took me a little over a month to get a reply and I can't even get a refund anymore.

If i could put 0 stars i would.Spoke with clint (manager)over the phone to check stock before ordering 1500.00 in parts.He placed me on hold and came back a few minutes later and assured me the parts were in stock in his PA warehouse.I then happily placed the order.Days go by and i receive and email stating my part was not in stock and would be shipped in 6 weeks,thats right weeeeks.I phone clint 4 times over 3 days,and several emails sent also.He does not reply to his emails or answer the phone or returns numerous messages left on his voicemail.Never ever would i trust or buy from these people

THMotorsports is a complete waste of time. BUYER BEWARE, GET YOUR PARTS ELSEWHERE! The person you place an order with is the only nice person. Once order is paid nobody wants to help you. Parts are wrong and I have been given the run around for almost a month being on hold for long periods of time. I finally called today to just get my money back and they hung up on me. They are a company under Autoplicity so I then called them and they said they can not help me either so I would beware of them as well being as the receipt I had to keep asking for was finally sent from Autoplicity. DISHONEST CROOKS! 0 STARS! HAD TO LEAVE 1 STAR TO PROCESS!

Rated 1 start only because zero was not an option. Ordered parts for my car and when I went to install they did not fit. I called the manufacturer directly to verify the part number and was told it was incorrect. I called TH Motorsports tell them and they said you are correct it appears our website is wrong and that part does not fit your car. They then tell me that I am outside their return window so there is nothing they can/will do for me. They told me to resell them on my own. Completely unacceptable that they can sell you the wrong part and then take no accountability in trying to rectify the situation. HORRIBLE CUSTOMER SERVICE! Buyer beware, go elsewhere!

I ordered a part on a Wednesday with 2 day shipping. When the part didn't arrive by the following Monday I emailed customer support. I got a reply that said they were looking into it. 2 days later, a full 7bdays after I placed my order it had still not shipped. A shipping status was applied to it and tracking number issued but FedEx never recieved the part. I then called customer service to get an updated status. They asked for my order number and said that an inventory issue occured and the part would not be available until the following month. I placed my order on April 29th, emailed on the 2nd, and called on May 6th but the part won't be available to ship until June. I would not recommend anyone purchase from this site. When was I going to be told there was an issue. Worst customer service ever.

False advertising. They ran a sale during Thanksgiving week and listed items as "In Stock"...only to change the listing two days after Black Friday to say that the item is backordered for 75 days. I had purchased this part from TH Motorsports because they were one of the only retailers that said they had it in stock. I spent close to $1000 and didn't receive any email or call notifying me that my item was not in stock and was backordered that far out. Upon calling their Customer Service, they were all pretty rude about the situtation. They admitted they changed the listing 3 days after I purchased the item, and were unwilling to work with me. Was told I'd be contacted by a Supervisor on two separate occasions, but never have been. I will never do business with this company again and DO NOT recommend them to anyone.

I placed an order (#770114) on 8/4 for some tail lights. I wanted to replace my older ones because they had a wiring issue that caused them to go out when they were hit just right while driving. Over a period of three days I was able to fix the issue, meaning I no longer needed the new lights. I cancelled my order online on 8/7 and received a generic email stating my request would be processed once the ticket was received by a staff member. I called today on 8/10 to confirm my request and was told by a representative that my request would be sent to the warehouse and the order would be cancelled and refunded as long as the item had not yet shipped. I am currently awaiting a response and will hopefully know more by tomorrow. I have given 4 stars, as I was able to get in contact with a live representative on the phone very promptly and he was polite. Upon receipt of my order or refund, respectfully, I will be willing to leave a 5star rating.

Ordered a headlight for my son's car from their website on 7 June . I ordered from them because their web page said they had *** stock (i have a picture of the website). On 9 June the order status read as 'completed' and my credit card had been charged by the company. However, no tracking number was ever issued. When I contacted the customer support on 11 June, they told me they "had experience an inventory discrepancy and will notify our tech support team to update our catalog. We apologize for the inconvenience as this part is out of stock at the moment". The manufacturer was out of stock and indicated the approximate ship date as 9/9. This company has the same address as *** - I previously tried to order the same item from them and got a similar story, except that time I waited the 6 weeks they suggested and they still never produced the item. Not sure if this is some kind of scam but I will never plpace an order with either of these companies again.

Horrible. Items were shipped in damaged boxes with parts missing, but the shipping boxes themselves were fine. That means TH (or whoever they source from) intentionally shipped damaged/incomplete product. I then both email and call to get a response. Email logs a ticket to their system without active management. SLAs on the ticket themselves may prompt responses from whomever its assigned. I call, and speak to someone that sounds like is trying to help. 3 business days go by (5 total with the weekend), and no sign of an RMA, return handling information...nothing. Still sitting on damaged parts. I call the whole experience a loss on top of a loss. You should never have a customer sit 72 hours (and counting) pending from contact to return an item...let alone ship damaged goods in the first place. Happy to share photo evidence of the entire experience to anyone who asks. Buyer beware...sometimes trying to save an extra penny just is not worth it. I comparison-shopped and TH beat the best price of a competitor by $50. Someone at another suspension place I was talking to was willing to even price-match but I found it on TH and thought i'd give them the business. Lesson /learned.

I originally tried to place an order through Autoplicity, an associated business according to ComplaintsBoard.com. I received an email from Autoplicity requesting a photo of my full driver's license and my credit card (last 4 digits). I found it odd that they wanted my personal information on my driver's license, such as my DL# etc., so I told them to cancel the order and informed them that I would be sharing the email with my credit card company and the ComplaintsBoard.com. After that was cancelled, I ordered the same part from THMotorsports. While I didn't know it at the time of ordering, I now know that they are the same business as "Autoplicity." I received an email a day later saying, "We tried really hard but unfortunately had to cancel your order. We could not fulfill it and have already voided your payment if you were originally charged." I checked my credit card statement through my bank, and sure enough they billed me despite having canceled the order. I verified the order was canceled through their website, then I proceeded to file a dispute for the transaction just in case they wouldn't remove the charge. I'm currently waiting for a response from Visa about the transaction. This company is EXACTLY why you use a credit card to order online. If you're reading this, it is probably too late to prevent you from making the mistake I did. But I would advise you to talk with your credit card company immediately and let them know that this business has a history of shady transactions, as evidenced by the reviews left on this site.

I gotta say, I had a pretty rough time with THMotorsports. I was trying to order a part, but the description was kinda confusing and I ended up accidentally getting the wrong thing. As soon as I realized my mistake, I tried to cancel the order by contacting customer service. But even though it was only a few minutes later, they said it was too late to cancel and I'd have to return it instead.

So I went ahead and returned the part, but when I got my refund, I was pretty surprised to see that they'd charged me a restocking fee and a return label fee. All in all, it ended up costing me $95! And to make matters worse, when I complained about it, they told me it was my fault for placing the order after hours.

Honestly, I was pretty disappointed with my experience with THMotorsports. It's not like I was trying to scam them or anything - I just made an honest mistake. And it seems like they could have been a little more understanding about it. So yeah, I don't think I'll be ordering from them again anytime soon.

I recently made a purchase from THMotorSports, and I have to say, I was pretty disappointed with my experience. I ordered an exhaust system from them, and I ended up waiting a whole month for it to arrive. But then, to make matters worse, they ended up refunding me without any explanation whatsoever. I was pretty frustrated by this, to say the least.

When I called THMotorSports to try and get some answers, I was met with a receptionist who was talking so fast that I could barely understand what he was saying. I mean, come on, dude, slow down a bit! All I could make out from his rambling was that the part I had ordered was no longer available. He gave some excuse about why it was unavailable, but honestly, I was so fed up at that point that I just hung up on him.

Look, I don't have time for games. I need accurate communication and information when I'm doing business with someone. And unfortunately, THMotorSports just didn't deliver on that front. I'm going to take my business elsewhere from now on, where I know I can get the service and support that I need. So, sorry THMotorSports, but you just didn't cut it for me.

I recently had an experience with THMotorSports that left me feeling completely deceived. I was in the market for a set of four rotors for my car, and when I stumbled upon their website, I thought I had hit the jackpot. There was a picture of four rotors that looked like a smokin' deal, so I quickly made my purchase, trusting that I was dealing with a legitimate company.

However, when my order arrived, I was shocked to find that I had only received one rotor. I immediately called their customer support line, and a lady on the other end of the line told me that I had misunderstood the offer. She claimed that even though the picture showed four rotors, the deal was actually only for one rotor. I couldn't believe it! It was a total load of [censored]!

Needless to say, I was extremely disappointed with my experience with THMotorSports. I will never shop there again, and I plan on telling everyone I know to avoid them like the plague. It's a shame, really, because I was really excited about the prospect of getting a great deal on four rotors. But now, I'm left feeling like I was taken advantage of.

In conclusion, I would not recommend THMotorSports to anyone. Their deceptive practices have left a bad taste in my mouth, and I'm sure I'm not the only one who has had a negative experience with them. If you're in the market for car parts, I suggest you look elsewhere.

I recently had an experience with THMotorSports and wanted to share my thoughts. I was in the market for some DBA T2 rotors for my GT500 and found them listed on the website. I was excited to make the purchase and eagerly awaited their arrival. However, a couple of days later, I received an email from THMotorSports informing me that the DBA T2 rotors had been discontinued and they were unable to fulfill my order.

Although I was disappointed, I appreciated that they reached out to me and gave me the option to either receive a refund or find an alternative product. I decided to search for a replacement and found the DBA 4000 T3 rotors, which were a bit more expensive than the T2s I had originally planned to purchase. I was hoping for a better deal, but I understand that sometimes things don't go as planned.

Despite the higher cost, I went ahead with the purchase and was pleased to find that the rotors shipped out quickly. I received them in just three days, which was impressive. Overall, while I wish I could have gotten the T2 rotors at a better price, I was satisfied with the service I received from THMotorSports.

I was really excited to purchase my tires from THMotorSports (thmotorsports.com) because of the 15% discount that was offered with the coupon code (workathome15). I thought it was a great deal and was ready to make my purchase. However, when I tried to check out and apply the coupon code, it didn't work for my order. I was really disappointed and frustrated because it felt like a bait-and-switch tactic. It's an old sales trick that is really deceptive and it left a bad taste in my mouth.

I was really hoping to recommend THMotorSports to my fellow race car drivers because I know dozens of them who are always looking for great deals on tires and other car parts. But after this experience, I don't think I will be doing that. It's a shame because I was really looking forward to working with this company and getting some great deals on car parts.

Overall, I think it's a pretty CHEEP trick to offer a discount code and then not honor it for certain orders. It's not a good way to do business and it's not something that I would expect from a reputable company. I hope that THMotorSports will take a closer look at their sales tactics and make some changes so that they can provide better service to their customers.

I recently ordered a lowering kit from THMotorSports and was disappointed with my experience. The website stated that the kit would arrive within two days, but it took a whopping 11 days for it to arrive. I was frustrated and decided to call the company to find out what was going on. The representative I spoke to informed me that the kit would ship the next day.

Three days later, the package finally arrived, but to my dismay, it was missing some of the parts required to lower my son's truck. I was extremely frustrated and called the company back to try and resolve the issue. Unfortunately, the people I spoke to seemed to know nothing about the situation and I was left feeling helpless.

After going back and forth with the company, I finally received an email with a return label. However, I was informed that my first shipping cost would not be refunded and that I would need to go to a UPS store to return the incomplete kit. To make matters worse, I was told that the missing parts would not be available until September.

I was extremely disappointed with the lack of help I received from THMotorSports. It felt like they knowingly shipped an incomplete kit and didn't care about the inconvenience it caused me. I would advise others to stay away from this company and find a more reliable source for their automotive needs.

I gotta say, I had a pretty rough experience with THMotorSports. The customer service was just not up to par. I called in and gave the gentleman my military credentials to get the military discount, but he asked for my email. I gave him my info through email and waited for 7 hours, but still no code. We spoke several times about my Corbeau seats not being sold separately, but I know for a fact that I specifically bought one seat from them in the past.

I just wanted to complete my order quickly so I could possibly get the products sooner than this weekend, but unfortunately, I had to complete my order without the discount. I'm not trying to seem entitled or anything, but I just wanted to get my order done as soon as possible.

My first experience with THMotorSports was awesome, but this one just wasn't worth the hassle. The communication was terrible and it just made the whole process a lot more difficult than it needed to be. I hope they can improve their customer service in the future, because I really do like their products.

I recently made a purchase from THMotorSports, hoping to receive my items in a timely manner. I was pleased to see that the website stated a delivery time of only 2 days for most of my items, with only one item taking 14 days. However, when my package arrived, I was disappointed to find that 3 of my items were missing.

I reached out to customer service to inquire about the missing items, and was informed that they would not be available for another month. I was frustrated that I had not been notified of this delay without having to chase it down myself. I asked for the communication that I had allegedly missed to be forwarded to me, but unfortunately it never was.

After waiting for over a month, I decided to follow up on my order once again. To my dismay, I was informed that it would be another month before my items would be available. At this point, I realized that THMotorSports had lured me in with their good prices, but had no stock or commitment to fulfill my order. It was up to me to chase them down and even then, I was left disappointed.

In the end, I decided to request a refund and purchase my items elsewhere. I would advise others to save themselves the time and hassle and just buy from a different retailer in the first place. THMotorSports may have good prices, but their lack of stock and poor communication make them an unreliable choice.

I recently made a purchase from THMotorSports and unfortunately, my experience was not a good one. I ordered some parts and only a few of them arrived. When I called to inquire about the missing parts, the representative informed me that they were shipping separately and promised to provide me with the tracking number. However, I never received the tracking number and was left wondering where my parts were.

To make matters worse, one of the missing parts arrived on a Friday evening, but I still had not received the other parts. When I called back to ask about the remaining parts, I was told that they had forgotten to ship them and that they would overnight them to me. I asked for a tracking number, but was told that it would not be available until 6 p.m. that night.

I called back later that evening, but was hung up on twice. When I called back on a different phone and explained why I was calling, they hung up on me again. This is absolutely unacceptable and I am extremely frustrated with the lack of customer service that I received.

I am currently in the process of filing a complaint with my credit card company to get my money back. Trust me, it's not worth the hassle. I would strongly advise others to avoid THMotorSports and find a more reliable and trustworthy company to do business with.

I recently made a purchase from THMotorsports, also known as Autoplicity, for a Firestone Air Rite Kit (2592) that they advertised on sale for $957.24. However, after waiting for 5 days, I still had not received any tracking information about my order. I decided to call their 1-800 number to inquire about my order status. Unfortunately, I had to endure 10 minutes of music before finally getting through to a customer service representative.

The representative informed me that only their warehouse could provide any updates on my order, but unfortunately, the warehouse was closed at the time. I had to call back later and listen to more music for about 5 minutes before finally getting through to someone. After two more phone calls and a total of 6 hours later, I received an email from THMotorsports stating that the parts I ordered were not available for 30 days.

I was extremely disappointed and frustrated with this experience. It seemed like they were just holding onto my money and waiting for me to contact them before trying to come up with excuses. I feel like I was ripped off and taken advantage of. To make matters worse, they informed me that it would take 4-5 days to process my refund.

Overall, I would not recommend THMotorsports to anyone. Their customer service was terrible, and their communication was lacking. It's a shame because I was really looking forward to receiving my order, but instead, I was left feeling disappointed and frustrated.

Purchased a part from them back in June. Have never received the product. They kept saying it will be delivered shortly. Requested a return of my money ($686) in October. It is now Dec. 22 and still have not received my refund. Been in contact weekly. But they keep putting this off.

I bought a part from thmotorsports and I waited a month to receive didnt see it called them up and asked they told me it was another 3 months out so I asked can you please cancel my order they canceled my order and never gave me my money back Ive called them and asked for it back and they kept saying yes we sent it to you

Date of transaction March 24,2021 order # ***. I purchased a pair spyder projector headlights for the amount $1068.45. I was told it was on back order and would ship July 1st I called July 2 said it was on back ordered due to Covid then they told me it would ship August 1st. Needless to say I called August 2 for tracking info and was told I was getting a refund and the product was no longer available. On August 4 they were sending the money via PayPal and never received it. Called August 6 and was told they were sending it in 5 minutes and its August 7 and have not received it. Worst company to deal with. I want my money back.Do Not buy from them.

Good Day - On 10/7 i placed order #*** for a corsa exhaust system which i was charged $1038.99. This order was placed after calling customer service and ordering the part i was told to order. After i received the exhaust system, it was evident it was the incorrect part. I contacted THmotorspots and was sent a return label on 11/3 and told i would be refunded. I immediately shipped the item back and awaited reimbursement. On 11/10 i was reimbursed $823.21. When i reached out to inquire about the missing $215.79 i was told i had to pay the restocking fee (20%) plus shipping inbound and outbound. I do not understand how a customer can be charged for the companies error in providing the wrong part number.

On 03/24 I ordered an automotive head gasket from THMotoresports.com (Order # 720907). I sent two emails, 05/06 and 05/13 respectively, requesting a status on the order as I had not received the product I purchases, nor had I received an update on the order. I never received a reply for either email. Assuming the order was not being processed, I attempted to cancel the order via the business' website; however, this was declined. As of 05/29, I still have not received the product I order or any response from the business, so I filed a dispute with my credit card stating the product I ordered over two months ago has never been delivered and I have not been able to receive an update or any response from the business.

On 10/30 ordered by mistake 4x Federal SS595 205/40R16 83V 140L6AFD. Within the same hour I sent a request to cancel the order. I have screenshots of emails from 3 of their companies Sales Representatives promising a cancelation and confirmation. They still sent the order out and was charged $265.59. When I received items they were not packaged properly and came in 2 pairs strapped to each other no plastic wrapping. On 11/20 was given a return label to return merchandise for a refund, after sending receipt from UPS to send them confirmation. The sales representative stated I would be charged a fee for shipping no amount specified. I tried having PayPal step in to mitigate issue. Sadly I only have received $133.00 on 12/16. I advised PayPal and there response was to report them to ComplaintsBoard.com or FBI.

Ordered a pair of headlights on Feb. 11 2020. My account has been charged. I received no product after 45 days. I've waited till July 27 to email and check the status of the order. Got a reply with a new ETA shipping date (July 31, claimed to be from manufacturer). Still no product. No updates, opposed to what they've stated. Emailed them again. They provided another ETA, June 5. Still nothing. Waited till Feb. 28, 2021 to follow up. Got a quick response of my order being cancelled and refunded. I've double checked my statements, and no such refund has been made. I've emailed them back to double check their statements, but still have gotten no response. I've been robbed of $265.92 and probably will not get that back. But if this complaint gets out to many people to avoid this company, I'd say $265.92 is my contribution to help other consumers.