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JPMorgan Chase Bank / small business customer service

1 United States

I have been mistreated by Chase personal. First by Mr. Michael Luong at the Castro Valley, CA branch were I opened my business account. Mr. Luong was hard to contact, did not keep his promise to help me, and when finally contacted was rude, arrogant, and disrespectful. I contacted his supervisor through Chase in New York, Mr Jason Quigley. Mr Quigley made promises to take credit inquires that were illegally put on my credit report by Mr Luong but did not do so and now will not return phone calls or emails. I have closed my chase accounts and will elevate my complaints to consumer protection agencies. All they had to do was follow through but they couldn't even do that. Poor, poor, horrible customer service.

Jun 26, 2017

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