Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

JPMorgan Chase Bank

Posted: Jun 14, 2017 by    

branch manager and associates

Complaint Rating:  0 % with 1 votes
0% 1
Contact information:
Pasadena, TexasPasadena, United States
Victor Gomez branch manager on fairmont parkway in Pasadena needs to be more informed and listen to the consumer and not be quick to want to close an account of a holder of more than 20 years. He also needs to know all the policies and not assume things. I went to deposit checks one which states pay to the order of myself and on the memo it states petty cash. He states I was not allowed to deposit it. I explain to him that I have been depositing the check for 10 years. He said that the others banks were overlooking it and not abiding by the rules. Afterwards some teller by the name of Samantha Gibson was quick to say close my account. I told him how could he allow that There was another teller being sarcastic and arrogant as well these tellers run his bank. Poor excuse for a manager and bank. I explain to him that a business should exemplify excellent customer service. This bank lacks it.
Complaint comments Comments (0) Complaint country United States Complaint category Banks

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Chase Bank / JPMorgan Chase Bank Logo Chase Bank / JPMorgan Chase Bank
Customer Care Service
270 Park Ave
New York
New York
United States - 10017
+1 877 242 7372
View Full Information
Contact Us

Reply to