Jp. Morgan Chase — unfair credit card practices and handling of disputes
My name is lori m and i along with many other of chase victims want restitution for crimes that we feel have been done to us by jp. Morgan chase bank. I have had an ongoing dispute with a merchant in my state (An auto body repair shop) for not doing a good repair job to our car. Chase was my bank card in this dispute (Course one would never know it) . Because every opportunity for dispute was given to the merchant back and forth for months. So much so that the merchant had plenty of time to lawyer up. The merchant first sent in one - chicken scratch note on a worn out invoice and the wrong credit card name for us and wrong credit card number. He had nothing to show we even paid him with our chase credit card. After five weeks 3 days i finally received a letter in the mail to send chase our dispute proof. I sent in my long letter with details and all dates (As best i could remember for not one but two more opportunities we gave the auto body shop to work on our car and get all issue's corrected) . Only the body shop kept messing up our car even more then the first time he worked on it. I sent in pictures, then scanned pictures as they required only paper copies, a usb drive with files of all angles of the passenger side damage he did to the auto body repair job. Also not one but two other letter head written notes by legitimate auto body repair jobs documenting they have seen our car and the poor job the other auto body shop did and what they would recommend be done to fix the car to it's original state. Now through this whole dispute ordeal, i have felt like i was arguing more with chase (Then i ever was with the merchant) . Why, who knows? Chase employee's might be trained to act like they care and give the customer the famous line of "we're working for you". No you weren't. Every step of the way chase you were going behind my back to allow the merchant tons of time to lawyer up. Tons of opportunities for him to fight the dispute at hand (Yet he gave you nothing but a lawyer letter saying the car was never brought back to him) . Funny phone calls can prove a lot. . The merchant got five weeks after my first call in to dispute the charge. Yet, i got 10 days to get a dispute into chase for my case (With lies too of where to mail dispute, a letter taped to the mail envelope with a dispute address and fax, that we didn't see at first) . Every step of the way supervisors (Thomas coe and cassandra) didn't supply me with correct information or any information i'd ask for my mail, phone calls or email. Many lies too along the way (Too many to mention in this small box) . Also a chase advocacy executive named jenalyn - all of about accused us of damaging our car after we picked it up the first time from the auto body shop. She stated, perhaps we had a second accident with it so we could accuse this auto body store of damage and get funds of $1, 900 back with a charge back. Say what? Are car has more value then to do such a thing an accident in all the same areas of the dispute pictures? Wow, that's stretching it. Plus how did we create holograms, white cloudy areas and small, med, and large scratches through out the passenger body. How did we repair it again with door shells and hook doors unevenly? This women was insane and so very rude of a representative for such a high level position at chase bank. So today was a real bad day. I have spent countless hours researching what advocacy groups are out there to help me, what government agencies i can complain too, researching lawyers to maybe hire, writing attorney general in my area. Time spent on the phone endlessly. All to realize my sister was trying to reach me by email and phone. But, i changed my email last month because i was using road runner and went to dsl and was on my phone a lot. When my sister finally did reach me it was to tell me my 87 year old mother had a heart attack. That she was in the hospital for a few days and back at the nursing home. But, will be going into hospice care soon when they can move her. She's on oxygen and with a dnr order (Do not resuscitate) . This is where you chase come in. I will never forgive the people directly involved with this dispute. You're a horrible bank and horrible people working for you. I may never be able to have my mother understand me let alone know i'm there and i have you to blame for this. I have one mom in this lifetime and instead i spent my days fighting this stupid dispute. But, not with the merchant with you as my freaking bank chase!
I hope all of you rot in hell for eternity! All of you and all of you know who you are. Chase shape up your act as a giant money hunger grubbing entity that swallows others up whole. Stop doing all these devious banking practices not only to the little guy. But, for god sakes to everyone. How much money is enough for you bankers. It's true what i read, american workers bailed many banks out with our wages and taxes and then you treat the public and customers like s_ _ t. You will never have my forgiveness for putting me through all these things and i can only hope god does see all these bad things you're doing and brings you all to justice for all americans to have satisfaction for the day you fail and meet the lawyers to bring you down! You greedy butts.
More Jp. Morgan Chase Complaints & Reviews
- Chase Bank - closed my account without notice 
- Chase - denied fraud claim 
- Chase Home Finance, LLC - mortgage fraud/scam 
- Chase Auto Finance - vehicle repossession after payment arrangement was made 
- Chase Home Finance - chase now causing and encouraging foreclosure! 
- Chase - chase raising rates! 
- Chase Bank - stalling on refinancing my mortgage 
- Chase Bank / JPMorgan Chase Bank - atm deposit
- Chase - dishonoring previously resolved debt with washington mutual
- Jpmorgan Chase - deposit accounts