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Complaint Rating:  60 % with 5 votes
60% 5
Contact information:
United States
I've tried to make a bid on a lot at this website but pop up suggested that my account is in $600 debt and therefore I'm unable to make any bids, this is ridiculous, I haven't used their service at all, how can I be in debt? Looks like fraud to me...
Complaint comments Comments (6) Complaint country United States Complaint category Jewelry & Watches


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N  13th of Jun, 2012 by    0 Votes
Hi.. I think you misunderstood this from Jewelryroom. For any new bidder, they are only allowed to bid up to $600 on their first purchase. This procedure is applied to all new bidders to avoid prank bidders on the site. You are not in debt in anyway, as you have not checkout and have not paid. There is no obligation in any way. Thank you JR Management
A  7th of Jul, 2013 by    +1 Votes
I bid on a ring that said it was 18k yellow gold, 1.11 diamonds. I won the ring!!!
Too good to be true, when I received the ring, I could tell that it wasn't gold. I had it appraised
and found out that it was gold plated and the diamonds were a variety of different colored
diamonds. The ad said the ring was appraised at $4011, the appraisal that I got was$300 a big difference.
I hope this helps someone from being taking for their money. I will also contact
the BBB to inform them.

Not Happy With This Web-Site
A  7th of Jul, 2013 by    0 Votes
How can you say that I haven't paid. It was put on my MasterCard. I think you should get your
story straight!!!
N  20th of Oct, 2014 by    0 Votes
Never buy jewelleries from this company. The diamonds were all fake. I went to a pawnshop to check the authenticity of the ring & later they told me that they are not real diamonds. I found out that i was scammed by this company. I requested Paypal to ask for a full refund but they can only refund a partial amount of money to you. I bought the ring for over $300 but now they can only return you $10. I have learnt my lesson now. Anyway, i'm bringing this case to my lawyer if a full refund was not issued to me.
N  30th of Apr, 2016 by    0 Votes
I buy of jewelry from them and I just found out that they are all fake Are not real at all I am very mad that they sell cheap rings I took my rings to a jeweler and he say no good well how be those peoples took money off of me
D  18th of May, 2016 by    +1 Votes
There's probably a change in management. I ordered a ring last month and never had a problem.

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