Menu
Jewel-Osco Customer Service Phone, Email, Contacts

Jewel-Osco
reviews and complaints

www.jewelosco.com
www.jewelosco.com

Learn how the rating is calculated

1.1 490 Reviews
Verified
The authenticity of the customer service contact information for Jewel-Osco has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Jewel-Osco complaints 486

ComplaintsBoard
M
7:58 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Jewel-Osco unfair employee treatment

I was fired a while back for something I did not do and was later unofficially told that I was fired for other reasons. At the time, I was 17 and I had kept certain items in my locker that I wanted hid from my parents (tobacco, maxim magazine.) I was called in a while after and was confronted about these items. The store manager, Glen Poulson, had broken open my locker and found them and was understandably concerned with what he assumed stolen property. So they brought in this nice woman and we went over my story and she told me she understood and would look into it. She also made me sign a paper (I was young and ignorant) that had a list of what was in my locker. Oddly enough I was fired two days later. I called the Union and they said there was nothing they could do so I accepted this act of [censored]baggery. Later on, I ran into a fellow employee who I always talked politics with and he mentioned offhand that his mother had issued a complaint against me for talking politics with her. I talked politics with all the customers and never came across in a brash or demeaning way. He also told me that his mother and the manager were unusually close and that he loved her and would do anything for her. I believe that this was the true reason for my dismissal, especially since the manager had no reason to be in my locker.

Read full review of Jewel-Osco and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Ashunt
, US
Jul 14, 2018 3:14 pm EDT

Darryl Alexander
Employee# 8986205
3092
Assistant Manage/Butcher

To whom it may concern, ,
My name is Darryl Alexander and I am an employee at Jewels Osco 95th and Stony Island store 3092. I have been wrongfully suspended for two weeks. I am an Assistant Manager who has been wrongfully suspended and have been off work for two weeks with no pay. It has been over disagreement with another employee at the store and it was in the Grocery back room and not on the sales floor. The security was not present at the time.. My store directer told me and the other employee to go back to our work stations and he didn't take any steps in a suspension. He told us to not worry about it and go back to work. An hour later, a security Guard who was not only not present at the time of the issue, but also was off this day came to tell me I was suspended and this was two weeks ago. I am very upset with this because not only did I not get any say so in this matter, I am also a Assistant meat Department Manger, who has been with this company for over 12 years and i have never had a problem like this occur. Also I am paying my sick mother's hospital bills and now that I'm not working i can't afford to pay her bills while she is sick. Please someone reach out to me and help me get back to my job a.s.a.p.

Darryl Alexander

ComplaintsBoard
F
3:46 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Jewel-Osco rude behavior by employees

The poor service and rude treatment I received at the jewel food store at Harlem and foster is most distressing, as I went to check out, the clerk bolted away from her register, telling me I will be right back, which seemed odd to me, and very rude, I purchased some tomatoes, which had a sign on the shelf, 1.49, on sale, she charged me 2.99, I went to the service desk and told them the sign on the shelf said 1.49, she said the sale was over, and refunded my money, my inquiries seemed to infuriate the loss prevention person, that he bumped into to me as I was walking to the service desk, perhaps he thought it was my fault they didn't take the sale sign down, he seemed very antagonistic, perhaps he did not take his Ritalin, I am a senior citizen, and don't need this rude behavior in my life, perhaps jewel foods would be better off screening their loss prevention types, make sure at least they have a high school education, and basic communication skills, every who walks in to this jewel should get the service and courtesy they deserve, but no problem, I will now shop at caputo's, so Long overpriced jewel,

Read full review of Jewel-Osco
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
12:31 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Nov. 1, 2008 my son and I decided to go to Jewel to purchase a bus pass. I went to the restroom first then my son. I was looking for a product and my son told me that a man came in on him and started watching and waiting for him to finish urinating. This is a one toilet restroom. My son is an autistic teen. The door was close. This person didn't knock...

Read full review of Jewel-Osco
ComplaintsBoard
M
12:01 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was shopping in the jewel this morning, I am a regular customer.I buy many item from the deli, the problem is not the deli itself it is a worker. She is a heavy set women I thought her name tag said pat or pam any way I could smell a very strong odor as she came around the counter to help me. Her uniform was very dirty. I don't think she has any bussine...

Read full review of Jewel-Osco
ComplaintsBoard
V
5:06 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Jewel-osco location: 1224 south wabash, chicago, illinois [protected] Jewel-osco loss prevention associate: christopher mendoza (witness to disorderly and battery) he may be a chicago police officers Monterrey security guard: kerry kielbon (witness to disorderly and battery) Jewel-osco cashier: linda william (witness to disorderly) Jewel-osco...

Read full review of Jewel-Osco and 10 comments
ComplaintsBoard
J
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On March 19, 2007 between the hours of 1AM-2:30am I went into the store to purchase some peanuts and I noticed the self check out line was closed. I requested to speak to a manager and the plain clothes security guard said what I can do for you. (Note: he had no name tag to show who he was) I assumed he was the manager and I told him I don't think its right...

Read full review of Jewel-Osco and 59 comments

Overview of Jewel-Osco complaint handling

Jewel-Osco reviews first appeared on Complaints Board on May 7, 2007. The latest review A few things have been festering in me for a while and it is now time to let off some steam. was posted on Apr 11, 2024. The latest complaint False accusations of theft was resolved on Sep 18, 2023. Jewel-Osco has an average consumer rating of 1 stars from 490 reviews. Jewel-Osco has resolved 8 complaints.
Ratings on other sites
Trustpilot
Trustpilot
2.7
12 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Jewel-Osco contacts

  2. Jewel-Osco phone numbers
    +1 (630) 948-6000
    +1 (630) 948-6000
    Click up if you have successfully reached Jewel-Osco by calling +1 (630) 948-6000 phone number 0 0 users reported that they have successfully reached Jewel-Osco by calling +1 (630) 948-6000 phone number Click up if you have UNsuccessfully reached Jewel-Osco by calling +1 (630) 948-6000 phone number 0 0 users reported that they have UNsuccessfully reached Jewel-Osco by calling +1 (630) 948-6000 phone number
    +1 (877) 276-9637
    +1 (877) 276-9637
    Click up if you have successfully reached Jewel-Osco by calling +1 (877) 276-9637 phone number 0 0 users reported that they have successfully reached Jewel-Osco by calling +1 (877) 276-9637 phone number Click up if you have UNsuccessfully reached Jewel-Osco by calling +1 (877) 276-9637 phone number 0 0 users reported that they have UNsuccessfully reached Jewel-Osco by calling +1 (877) 276-9637 phone number
    +1 (630) 948-6068
    +1 (630) 948-6068
    Click up if you have successfully reached Jewel-Osco by calling +1 (630) 948-6068 phone number 0 0 users reported that they have successfully reached Jewel-Osco by calling +1 (630) 948-6068 phone number Click up if you have UNsuccessfully reached Jewel-Osco by calling +1 (630) 948-6068 phone number 0 0 users reported that they have UNsuccessfully reached Jewel-Osco by calling +1 (630) 948-6068 phone number
    More phone numbers
  3. Jewel-Osco emails
  4. Jewel-Osco address
    150 Pierce Road, Itasca, Illinois, 60143, United States
  5. Jewel-Osco social media
Jewel-Osco Category
Jewel-Osco is related to the Grocery Stores and Market category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.