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JDG Financial Services / JD Group / incompetent staff

1 benoni, South Africa Review updated:

I purchased a lounge suite from Bradlows in Benoni. My 1st debit order did not go off due to your company doing a computer upgrade. Half way through the 2nd month i get a call from your agent who demands to know if i have money in my account to reprocess the debit order. i was very angry and asked her who on earth is she to want to know how much i have in my bank. Following that i made numerous calls to your offices wanting to rectify the matter. i explained to your agents that i am now a recent amputee and due to my high medical bills, a double debit order cannot be done. i was assured that my instalments would be increased by another month at the end of my payment term. your JDG group has now blacklisted me for the one months instalments. you people keep sending messages and calling your offices is just a waste of airtime because no-one ever picks up the call. how incompetent are your staff. i have also reported this on hellopeter. check my payments so far, not a month has been missed. i am so fed-up of your company that i am on the verge of bringing back what i bought to your store and throwing it there( and not make a single payment from now on as you have already listed me). how can you treat your customers in this manner

Jul 13, 2018
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  • Je
      14th of Dec, 2018
    0 Votes

    JDG sent me a job alert. After reading all this, I don't care to work for such a company!

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