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J.D. Byrider
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1.9 196 Reviews

J.D. Byrider Complaints Summary

46 Resolved
148 Unresolved
Our verdict: When using services from J.D. Byrider with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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J.D. Byrider - harassment/bullies/deception

I bought this car on the Idea that I would improve my Credit. That's what they say in there add, Good cars for people with bad Credit. Yet it should be-We'll sell you a car just to see how much abuse you can take. I happened to get a better deal than most, considering all the consumers that have already complained, my car has only broke down once and I...

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J.D. Byrider lemon cars

I had my car since sept' 08 and my car has been in the shop me than enough for the same things over and over. i filed a complaint with the bbb, and jd byrider waited until the due date of the claim and said they contacted me and they corrected my problems. they lied i knew nothing about that until later on that night when i checked my status. JD byrider had me rent a car from express rental so they can fix my car and i had the rental for 5 days and when i got my car back it was never fixed and more problems occured. someone needs to get a class act lawsuit against them. i'm in [protected]@hotmail.com

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Monique Irwin
, US
Jan 26, 2016 3:07 pm EST

Jd Byrider of Pittsburgh Pa has many of the same issues with their car's. I feel they are taking advantage of people because of their credit and no one is going to listen to our complaints because of it. People do deserve a second chance we shouldn't be treated this way because of our past. But I wouldn't recommend JD Byrider to anyone! 😤😤😤😤

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Kim In Cleveland
Cleveland, US
Apr 12, 2009 3:44 pm EDT

This is really a bad situation I am going thru some problems with them right now I got a 2002 Saturn from them back in November of 2008 I really needed a car and due to my credit I did not think I could get a decent vehicle I went out on a Saturday by myself and I am a woman not intending on by a car just looking went to the car lot her in Ohio in Cleveland on Braodway and there was only a couple of cars gas prices were high back in 11/08 so the sales agent convinced me to drive the car and I did it drove fine but the brakes felt too low to the ground so with her being a fast talker I found myself signing the papers for this car looking at the price after the the fact of over 9800.00 I was like wow thats too much but I was feeling as if my credit was so shot what the hell! got in the car ready to leave got down the street not five minutes and the check engine light came on I immediatley got on the phone called the lady back and left a message on her phone she returned the call the next dau said no problem bring it in this is April of 09 and the problem is still here I had to let the car sit for 3 months due to an acccident I had back in 04 I had a mandatory suspension and I went in explained the situation to them but told them I would still pay my notes on time and that I am still having the same problems before the suspension I tried to get plates for the car but could not because it would not pass the inspection took it back to them at least 6 times and today the car is there the service guy Dale told me to bring the car in and he will take it to the inspection and guess what it passed but the light is still on so how did it really pass? they still have the car right now I have to be at work tommorrow they have had it since thursday and of course they make you sign a paper stating that if they work on your car they are not responsible for a rental so now what I am sooooo ready to call the news stations and I already spoke with an attorney about this what do I do? HELP Kim in Cleveland

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J.D. Byrider - fraud and cheating

I bought a 99 Oldsmobile Intrigue three and a half years ago from the JD Byrider in Appleton Wisconsin. I was between a rock and a hard place because I was moving out of state and had no established credit history so no car company would finance me. My car ran fine for the first three months but quickly started to fall apart. Within a year and a half of...

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J.D. Byrider don't buy from them!

I purchased a car from JD by Ryder in 04 I pulled the car off the lot with the Check Engine light on and a promise it would be fixed. Well a month or so passes and still no repairs unable to receive hard plates. Car stopped running and I refused to pay for this lemon. JD then repo car. In 07 I contact CNAC who then tells me they were unable to resale the [protected]@ it was totalled. But asks me to pay the full balance for the same car they were unable to resale. Its running my life stuck on my credit report and I don't understand how they expect me to pay for a lemon I don't even know how they drove the car to the lot to sell it to me it was a lemon. Now may she rest in peace because she did get me to work a whole three weeks...

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J.D. Byrider terrible experience

My husband got a 1996 Truck thru them around June 0f 2002. He feel asleep at the wheel & wrecked the truck. He had it towed to a Business J D Byrider recommended. When he called J D Byrider they said the truck was totaled according to the mechanic. He was under the assumption J D Byrider sent the estimate w/damages to Nationwide Insurance & they received a payoff on the truck.

Around [protected] John & I went in there to get another vehicle & they then switched the story & told him he owed between $2500.00 - $3000.00 balance Nationwide didn't payoff. He no longer has any paperwork. So the lady there looked it for John & I & she said that truck was paid off in full & no balance was owed. So in 2004 I was looking at our credit reports online & saw the very truck in there. We went back to J D Byriders & the girl again said the truck was paid off in full & we saw it on the computer in their office.

The manager came out & told the employee she is never to allow customers to see what is on their screens. I have contacted Nationwide Insurance & they claim nothing was ever paid by them. I want to know where we can get their old records for the Insurance company. J D Byrider has since closed in Alliance, Ohio & no other J D Byrider has their information. Nationwide is trying to help w/this matter but no one can find the store owner or records from that store. His credit is now ruined cause of this.

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Advocate 4 the people
New Orleans, US
Mar 31, 2009 6:31 pm EDT

JD Byrider is a bad credit customer dealer...trust me...it wasnt them that made your husbands credit bad...it was your husband that made his credit bad. If you would have had good credit you would not have been at JD Byrider trying to buy a car. There is no validity to your claim.

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9:50 pm EST

J.D. Byrider shiesty car sales women

. I agreed to purchased a vehicle with JD Byrider company based on false facts that was given to me by the mentioned associate(Rhashika Jefferson). She lead me to believe that (without taxes included) the vehicle I purchased would be dropped $1000, from the original price, and that my car (2000 Dodge Stratus ) would have full coverage insurance for only $87 dollars a month. I agreed to purchase the vehicle under those terms. I also told her I had transfer tags to put on my vehicle from my old car, which later on she said she didn’t recall me mentioning(but she was the one that brought it to my attention that I had transferable tags.) When I went to sign all the legal forms to complete the contract the numbers did not add up, so I inquired once again with her about the total on the contract, and she informed me that I would not be paying that amount, and that they did drop the price $1000(to 8000) . That was one of the only reasons I agreed to go through with the contract because it was more affordable for me. When she set my insurance up she told me it had to come directly from an checking’s account and that the insurance she got me wanted $145 up front, which I agreed to pay. I put the money into my account and went back to Miss. Jefferson and she started the insurance process. About 20 or 30 minutes into the process she said my insurance had went up to$106/amonth, but the rate to get me started had went down to $135 (which I accepted).; She gave me my insurance papers without any prices on it, just portion showing that I was covered. I left and went to work. After getting off work I went to my bank and was informed that the place Miss. Jefferson had got me insurance through over drafted my account for $182.50, which was not the price she gave me. I was very displeased with the service I received from her and thought you should know what type of sales associates she really is, I had to pay my bank an overdraft fee because of her dishonesty. I went back to Jd Byrider and the first guy really didn't care about my sitaution and reminded me of my contract i had with them and threatened to agarnish my wages until the car was paid off, even if I did'nt want the car. The other guy I spoke with told me to write a leter to him and he would to something further after voiding my contract with there company. I feel like the only reason he really did that, was to avoid legal matters and bad problicity of the thier company. I wrote the letter to him and he did nothing. She still works there;she told him I never liked her so that's why I made this scenario up...well why would I have agreed to purchase a car with her then? ;was my reply to him.

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J.D. Byrider Horror story

JD Byrider/CNAC is, in my opinion, participating in organized fraud. To have your vehicle repossessed for being in default by one day is ridiculous at best and serves no ones interest but the profits of the company. They are selling the same vehicle over and over again to unsuspecting consumers that will have it repossessed, no matter what, if you go even a day in default. The bigger problem is that at the Tampa franchise, they request the entire amount of the loan that is now in default because they repossessed it and will seek to sue you for the vehicle that they will sell to some other unsuspecting consumer at inflated prices and an outrageous interest rate. The public is being swindled by this horrid company skirting the law.

My vehicle was purchased on February 20, 2008 and was reposed on March 24, 2008. I hadn't even gotten the hard tag for it yet, because I was a day in default due to my work schedule. Even though I had the money to pay them when I inquired about retrieving the license plate on the 24th. While I was on the phone with CNAC, the repo man was in my driveway. Now I don't want the car back, I want justice.

I wish to see this company punished/closed down for their predatory lending and their shady business practices, if it takes every thing I have to do it. My credit score will only reflect negatively of my dealings with this company. Too many people have the same horror story, something needs to be done!

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luroxdy
Pittsburgh, IN
Sep 04, 2022 1:35 pm EDT

It's bad enough when people are already in dire financial circumstances, only to have companies out there who prey on these people and put them further into debt. That's exactly what JDByider does. I almost fell for this scam as my credit is pretty bad, but after some research I was able to avoid becoming another victim.

Before they even let you test drive a car, they want to work out all the financials first, I guess to make sure you are financially worthy enough to drive one of their pieces of junk. Yes, that's exactly what they are.

Their typical car is a 2015 model with over 100k miles and priced about 5k over what it's worth.

If you don't believe me, a 2016 Chevy Cruze is with 112,125 miles is currently priced on their website at $16,795 on their website, However, on Cars.com, the same 2016 Cruze retails for $11,500 with 91,000 miles. If you buy that car at JDByrider, you will be charged a 20% interest rate and when all is said and done, you will have paid $23,500 for a car that's not even worth half that. That's based on their standard loan length of 40 months. My guess is that they don't do loans for longer terms is because even they realize that their cars won't last much longer than that.

No matter how [censored]ty your credit is, as long as you have money to pay for a car (which obviously you would need anyway to purchase from JDByrider), a traditional dealership WILL work with you. Yes, your interest rate will probably suck, but the car will be more reasonably priced and dealerships do tend to offer a warranty that will at the very least be similar to what is offered at JDByrider, if not better.

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nita fandray
, US
Aug 19, 2023 6:01 pm EDT
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Replying to comment of luroxdy

I'm with you. It's a horrible scam. Please contact me at nita14@verizon.net

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lesstatt
Bath, US
Dec 28, 2014 9:57 pm EST

Jd By Rider is the worst dealership ever. They have no state or federal regulations that they need to follow. We need to band together and get these people out of business. Go to jdbyrider-sucks.com

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Tiffany Maddox
Sale, US
Apr 06, 2013 7:03 pm EDT
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Were having the same problem but with the jd in opelika al.they reposed our vehicle only 4 days of non payment and my husbands pay schedule had.gotten changeed bein the reason it was later and we told the lady in the payment office and she said she would change it n note it in the computer well she didn't so the reposed it n now were talking to a lawyer.

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Employeofjd
, US
Mar 05, 2013 6:12 pm EST

I was an employee at a Florida JD Byrider for almost a year. Not only are they ripping off their customers, the whole place is a joke! I was hired due to my looks, I was the "meat" of the all male office given the dumbests tasks. After every customer left the salesmen and managers would mock their situations and brag about how much they ripped them off for. Granted if you have bad credit you will pay horrible intrest rates, but this company sells old, horrible cars, promotes vulgar young men with no ethics, and is down right wrong.

Countrymusiclover1969
Countrymusiclover1969
Allentown, US
Oct 12, 2012 1:16 am EDT

I have a 2003 ford ranger from J.D. Byrider, Yes Im paying way to much! But I have to say they have been ok to me, I have been late with a payment or two and they understood, I had the truck towed due to the Allentown parking athourity and they payed the fines and retrieved the truck and let me pay them back, So maby all the complaints from all the people out there helped.The truck has been pretty good to me, Had 60 k on it when I got it and now has 100 k, Yes I put some money into it but it is used.Been through a couple sales reps but for the most part there nice to me, Worst part of all this is the reminder phone calls they make to you every other week reminding you to make your 180.00 bi weekly payment! yes 360.00 a month but My fault for screwing up my cridit when I was young!

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apps44cal
Baltimore, US
Aug 02, 2012 12:34 am EDT
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I totally agree with you. I had an issue after I refinanced where they took a payment out of our bank account AFTER we already paid the car off in full twice. (the first time the idiot forgot to sign the back of the check.)
So here we are still dealing with them after we've already started a payment on our new loan lol
They know it's wrong and they justify it by saying if you have bad credit you deserve it, but you don't!
Coming to repo a car after 1 week of a missed payment is way different than not giving someone their paycheck for a week. CNAC doesn't need the money that week or they'll go bankrupt lol (or maybe they will and if that's the case good.)
But what I'm saying is everyone knows this company is all sorts of wrong. People who don't pay need to be punished with their credit score and all that, but people who are never late and then pop up one month a day late SHOULD NOT be condemned. No other company does this.

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pammy1103
locust grove, US
May 18, 2012 12:25 pm EDT

My daughter purchased a car from these folks and today her payment was due. She couldn't make the payment today due to having to travel 5 states over due to a family death. She was harrassed the whole way by phone and now, on the same day the payment is due she is worried to death that they will come get the vehicle before tomorrow. She's half way here, having to stop over for the night. Does anyone know or has anyone had the car located by either lojack or Gps or is this a scare tactic?

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pammy1103
locust grove, US
May 18, 2012 12:21 pm EDT

Obviously since there are so many complaints on JD Byrider they have reps who check this site and make the hateful rude comments. Ignore them!

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mts777
Jacksonville Beach, US
Mar 22, 2012 2:08 pm EDT
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Hi
We purchased a car from them not saying where or when, but anyways, there was one month that we couldn't or had a hard time paying one of the reps told us that was ok, and she would notate it, and that we could pay the following week, well we don't know what
happened but they called later and requested the payment asap, my relative had to pay on it, now there are numerous things wrong with it and guess what? The warranty expired about 1 month before, they offered a sum of money to the repair shop but that repair shop hasn't seen a dime of it, if they DO Not do what they promised in writing we are going to sue them for fraud, we'll know more by Monday but so far not impressed, and I do believe the first consumer on this page was right that no grace period is a fraud issue. Not only that but we are going to sue the owner of that place, most of these places are franchises I found out. Not impressed so far, and not only that because of all of this we can hardly pay on our rental, I will report them to the BBB also and State Atty's Generals office for not doing something they said they would do, we'll see, I will update later.

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omg, wake up!
Beverly Hills, US
Feb 17, 2012 10:15 am EST

You are told thru out the loan process there is no GRACE PERIOD! What part of this do you not understand when filling out the paperwork. Lets explain this again, no GRACE PERIOD means that one day late you are in default of your loan as stated in the contract that you signed and said you understood. If the world worked the way you want it to work then lets put a GRACE PERIOD on your paycheck. Next week when you worked for a paycheck, lets just hold it for a week because the company just doesnt have the money at this time, or used it for something else. You would be pretty upset wouldnt you? You want whats owed to you and J.D.Byryder wants there money owed to them. The time to think about the car not being worth what you paid for it is when your signing the paperwork. Investing in people with bad credit is costly. Honestly people if your going to buy from CNAC/Byryder you MUST have money set aside for any emergencies because as it states, and as you were told there is no GRACE PERIOD.

For those of you who have not gone thru the Byryder process lets take you thru a quick tour. You come in and present your income to a representative. You are taken from there and set down where a budget is set up with all your bills and seeing what you can afford. Then if you are approved you are shown the vehicle that fits in your price range. This is a program to get you back in the right direction and the right direction is having an excuse every two weeks for why you cant pay. Again if everything in this world worked the way you run your finances jobs would be saying, "well sorry used the money for something else I will pay you next month" Its sad that people lose their cars over being a few days or even as little as a day late but this was all explained to you and recorded being told to you at your signing. Yes you do remember we recorded telling you there was no GRACE PERIOD over and over and over again. Look into your other local Buy Here Pay Here lots and you will see the same cars at the same prices almost all of them with no warranty and some even needed inspected within a few months. And yes ask them if you can skip a payment here and there and see what they say. Do you get mad at Rent A Center when you cant pay the over priced TV you signed on for and they take it back?

You expect to not pay your bills on time and have no chance of getting an auto loan anywhere and you expect to get a great deal on a car and low interest?

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Kisha46
Raleigh NC, US
Dec 12, 2021 4:23 pm EST

Trifiling statement I would never do business with yall ! Thank you Lord. 🙏

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Rude unconcerned people make me sick
, US
Aug 07, 2022 10:17 am EDT

U sound ignorant just read don't speak. Sometimes people can only see wrong when it happens to them. When does being one day late cause for a repo. It is ridiculous even if it says it in the contract because it's malicious they purposely sell to people that are in dyer need with limited choices. They are crooks! And anyone with eyes can see that!

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Geoff Haven
, US
Aug 25, 2022 8:07 am EDT

Just because it is legal and people are informed of the policy, I bet you don't say "your car will get repossessed if you are 1 day late." This company is built to keep people in the cycle of poverty with cars that are $4000 over market, bloated "warrantees," and 20% APRs.

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Cynthia Long
, US
Aug 16, 2023 5:53 pm EDT
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You have a lot of responses for a company you know does not hold up to what their part of the contract says. Yes we are people that make mistakes because we are all human. Being a human that is categorized by a number and how high that number is! The higher it is the better your life will be! For all of us on the low side, it's hard to get back to where you need to be and you can say whatever you want to take up for this company and their financing gurus but they are dishonest from the moment you step on that property! Understand this, if you feel good about screwing people around at the end of your day then you should probably pray about it. God does not like ugly and wants nothing to do with it! This company makes a fortune off of the people that are struggling to survive and has employees trained to talk to you in a way that you think your getting a good deal, nothing good comes from CNAC or BYRYDER for the customer at all. Crooks, dishonest, hagglers that trick people, cause conflict on families that are already needy. It's a shame and there should be laws to stop such things! What really gets me is who are you? Why are you taking up for this company and these financing people when you know they are wrong for the things that they are doing? Your a employee? A manager? A owner? Well whomever you are you understand what your doing only because someone trained you and you did a lot of studying on marketing and sales. You know as well as I do it's not right, tricking people is not good, not holding up to what's already agreed upon goes both ways, it's not a one way street and from all the complaints on here and the better business bureau and their own site, we the people that make you companies rich need to make your customers happy and hold up to your end of the bargain! Nobody likes to be done wrong.

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J.D. Byrider terrible company

I had some financial trouble in the past with mostly medical bills and had to file bankruptcy. Due to this I couldn't get a car loan. The car I was driving was a 94 with over 220K miles. It was always breaking down and that was making me miss work. I needed another car. I didn't have the money for a big down payment and ended up at JD Byrider. Well, at first the "program" sounded great and the salesman, who doesn't work for them anymore, made it sound wonderful. I had never bought a car before with payments since all the others I had were bought outright from friends and private deals.

So, I signed up for the "program" and bought a 2001 Ford Taurus with 73K miles. It ran great for the first few months but now the trans is slipping badly, the rotors are warped and a bunch of little things like dash lights and mirror adjustments are not working.

A few months ago, August 20th, I lost my job but found another one quickly and didn't fall behind on my payments at all. I did call them to see if I could pay weekly since that is how the new job was paying me and they said that was fine. All was well for a bit until I realized I wasn't able to keep that job due to the lifting requirement not being disclosed to me at first and my health not allowing me to do it. So, I went to another job which is working out great. In the month that I was out of work I fell one week behind on my payments and the phone calls started. They call me sometimes 5 times a day even though I just made a payment in person and they were very nice. The account manager who holds my account, Debbie at the Hermitage, PA location, is EVIL! I called the one week to let them know that I got mandated and would not be able to make it in by 6pm to make my payment. I would drive up after work to put it in the drop box. She literally screamed at me and told me I was an irresponsible idiot and if I wanted to keep my car then I would find a way up there right then to pay it. Up to this point I had never been even a day late!

Right now, I still have the car but am a week behind on payments because I don't get a check until the 11/05 and I told them this and that I would catch up everything on that day. They keep telling me they're coming to get my car so I keep hiding it even though I've never seen a tow truck at my house, I have video surveillance. I don't know how soon they actually come to repo but that Debbie lady told me that if I was even 1 day late they would be out that night to get my car.

They have no sympathy for anyone. Haven't any of them ever fallen in a pinch and needed a few weeks to pay something? Have a heart people. I'm not *** that they sold me a car that was worth 5K for over 11K or that it is already having problems which they won't fix. I just wanted a short amount of time to get caught up. I will never recommend them to anyone and I am going through a legal service to find out if there is any recourse for harassment and being treated the way that woman did to me. I don't speak to anyone in that way and I sure won't accept it from her.

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h8erofscammers
salt lake city, US
Dec 16, 2009 9:53 pm EST

I totally agree, they are heartless crooks! We too also purchased a 98 ford windstar fro them, which I did not want, I wanted to get a newer van but the salesman kept telling me those cars weren't ready to be sold yet, a buch of BS, but because we needed a vehicle, my husband agreed to get the 98 van, they had us put down $2400 that we made in installments then $378 a month, we got the van in may 06' and they told us it would be paid in full nov 09, now they are telling us, the payments end in feb 2010, I just don't know how the hell we owe that much for a piece of crap old van, I mean I totalled up what we paid, and it is well over $15, 000 for a 98 van, I mean I can but a brand new van for that price! Now we are delinquent in payments but never gave back the van yet! I feel they got way more than they should got andi still have the van. Well I will just wait and see what next! Just tired of these clowns taking people who try to do the right thing for a ride, now I'm taking them 4 a ride!

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BeeCEE
Graham, US
Aug 21, 2009 1:51 pm EDT

In November 2008 i purchased a car from J.D. BYRIDER in Kernersville, NC at that time, my husband was receiving disability from a stroke and I was working full time. In January 2009, I lost my job and was not eligible for unemployment and the IRS began taking $322 from my husband's disability pension for moneys owed. Up until that time, payments were made on time every month. In June 09 we started having problems with making payments on time. Instead of making them every month we were making them every 2 weeks and admittingly, sometimes they would fall behind but I would still keep in contact with them to let them know what was going on. My husband has no health insurance and has to pay for his medication and office visits monthly. After contacting them, they harassed me daily, calling back to back and sometimes sales people would show up at the door. They even called my references after I had already spoken to them, to let them know my business. My car was repossessed on August 21st 2009, after making a payment on the 12th of August as well as giving them $305 for backpay. Again, we have no car and I do not know how I will be able to take my husband to his doctor visits.

J.D. ByRider is heartless and I would not suggest for anyone to purchase a car from them.

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Vy Hazel Eddleman
,
Oct 29, 2008 11:53 pm EDT

I too was such a victim in the Canton OHIO area from this company.

My payment's were automatically taken from the checking account. They took the payment out whenever: it was never the same time as stated in the contract, which bounced my account a couple times and they sure didn't pay the overdraft fee's either.

I switched job's and told this company I had to change my due date to the 15th and last day of the month. This company refused to work with me and kept charging me a late fee payment on top of the regular car payment.

Several times a week the office girl named Tena would call and leave messages my payment was late and when was I making it.
Repeatedly I told her. I only get paid on the 15th and the last day of the month. She was very rude and told me I had to pay it or they'd reposs the car.

Then she was calling my employer asking to give me a message.
They even sent them a letter verifying when my payday's were and they were willing to do payroll deduction. This company refused saying they could not change the due date.

On June 21st, 07 Tena called me saying I had to make the car payment now and the late charge fee or they were going to repose the car. I told them fine come and get it it was sitting in the driveway and the key was in the glove box. For three weeks the car sat in the driveway. Finally I had enough and drove the car to their car lot on the corner of West Tusc. and Wertz in Canton OH Friday the 13th, July 07.

On the 18th I went in and sign release paper's on the car.

Several weeks later I received a notice in the mail saying:
REPOSSESSION NOTICE
ON 7/25/7 CNAC repossessed your 2000 CHEVROLET IMPALA
serial number 2G1WP55E6Y9265624. The Collateral for you loan #1708056.
You are in default because
1. You failed to pay your installments when due 7/2/7.
2. You failed to maintain full coverage car insurance with CNAC as Loss Payee.
3. CNAC, in good faith, believes that you cannot, or will not, pay or perform Your obligations under the Retail Instamment Contract.

If this is your second, or greater, default you must pay off with cash or certified funds the entire Loan balance before NA in order to reclain vehicle. If your vehicle was impounded by the public official, you many not be able to reclaim the vehicle. In that case you will have to contact that official or agency to determine your rights to the vehicle. If this is your first under the Contract, you may cure this default be paying to CNAC, in cash or certified funds in total of:
1. Installments due and past due $632.48
2. Unpaid delinguency charges $ 40.00
3. Redemption Fee * $ 25.00
*Note: the total repossession expense is $205.00 of which $180 will be added to your loan balance, if you reclaim the vehicle.
4. Security deposit equal to two (2) installments $316.24
5. TOTAL $1013.72

YOU MUST ALSO RE-QUALIFY FOR YOUR LOAN by providing veriable proof of residence full time regular employment, sufficient income for all obligations, working home phone number, and full coverage car insurance policy that list CNAC as loss payee/lien holder as required by your loan contract.

NOTICE OF SALE
Such payments and information must be received by CNAC no later than 21 days after your vehicle was repossessed that date is 8/14/7 you do not cure the default before that date, CNAC will sell the above-mentioned vehicle at public auction on 8/18/07 11AM at Consolidated Auto Auction, 351 16th Street SW, New Philadelphia OH 44663. The vehicle will not be sold for less than $50.00.

YOU WILL BE HELD LIABLE FOR ANY DEFICIENCY
Your vehicle is now in a storage lot and will remain there until the day of the auction. You may recover any personal items remaining in the vehicle up to 30 days after the date of Repossession. If you need to retrieve items before that time, you may call us to arrange a mutually agreeable time and place for you to remove those items from the vehicle.

Funny part is my brother and I took the car to the car lot on W> Tusc and Wertz in Canton OHIO on Friday the 13th, July 07 and put the key inside their drop box. I also went in and signed a release paper saying I turned the vehicle in because they refused to change the due date on my payments due to a job change pay days were not until the 15th and last day of the month. So how could the I D 10 T's have repossessed it. DAH! Here's your sign dumby.

The full coverage on the vehicle was not cancelled until July 31st, 2007. My insurance agent notifed them by mail when I showed her a copy of the above letter they sent me.

Notice in the above letter they say they are going to requalify you for the loan, yet when I only wanted them to change my due date they flat of refused to do it.

Now I have to go to court over this ###.

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J.D. Byrider terrible experience

I am an auto technician for j.d.byryder and I just wanted to say that the cars at our dealership go through a rigorous inspection to ensure that our customers get the best product that will hopefully not have any problems. I have seen cars rejected for sale that didn't meet the stringent standards that have to be met before the cars are allowed to be sold. I am sorry that some of you have had car problems how ever, It is a used car after all. Our dealership has only the best technicians working on our cars. We always try to do whats right and do our best. J.D. ByRyder A.S.E. certified auto repair technician.

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Beaver
, US
Nov 25, 2011 4:59 pm EST

TERRIBLE DISHONEST RIPP OFF OWNER JIM HOT HEAT THAT swears at customers and hangs up on them too!

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Jackie Shepherd
, US
Dec 19, 2011 7:48 pm EST
Verified customer This comment was posted by a verified customer. Learn more

You work for them so you have to say that. The cars they sell are lemons. I got a car there on Wed evening, that wraggly mess had me walking 1am on Saturday night in the rain and cold beacuse it quit. They towed it found out that the engine was gone in the car. what a joke.

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tickedoffrppedoff
, US
Jun 23, 2011 9:02 pm EDT

I would be embarrassed to work for jd byrider...Sadly they take advantage of people when they're in a bad spot. Just look at all of these complaints! How do they get away with it? I know that they have legal loopholes they jump through to protect themselves- but it just is NOT right. JD Byrider does NOT look out for their customers in ANY way unless it benefits jd byrider. My daughter is in a real bind now with the piece of junk they sold her. She's had the car a couple months & now it needs a new engine amongst other things...BEWARE!

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nackota
Pittsburgh, US
Mar 30, 2011 6:13 pm EDT

Unfortunately your company makes false claims and puts people in vehicles that are bound to breakdown from any number of causes that are not resolved prior to the customer's purchase. It is a scam that needs to be stopped. A class action suit will no doubt be following shortly from so many customers being taken advantage of. I regret everyday the fact that I purchased one of your vehicles. I should have gone straight to a dealership, but was nervous that my credit wouldn't be sufficient enough, when in fact, it was. Sir your comments are mis-leading and no doubt written by an employee that doesn't care about it's customers. Hopefully the light will turn on, in your head, and you will read all these customer complaints before making false accusations.

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Sherri A. Jones
Winchester, US
Feb 16, 2011 8:53 pm EST

That is a lie, my car broke down the 1st month I got it and it has broken down every month afterward so maybe in the state that you live in but in Va. it is diffrent and my car is still in ths shop.

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mizzcupcake69
Madison, US
Sep 15, 2010 8:38 am EDT

im here to tell you something. we have one of the vehicles from jd byrider and it has done nothing but caused us issues. how can you sell a vehicle where the seat belts do not work properly and will not prevent a passenger from hitting the windsheild or dashboard in an accident. ... thats a lawsuit waiting to happen

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jmullins
Middleburg, US
Aug 21, 2010 6:25 pm EDT

i was a tech for jdbyrider and their insp.suck so you must suck

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Vy Hazel Eddleman
,
Nov 01, 2008 12:31 pm EDT

Apparently you don't work at the Canton OHIO JD Byrider shop then. I've got relative's who have been through their so called repair ###.

Parts were bought at a salvage/auto junk yard. Not a regular parts store.

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Vy Hazel Eddleman
,
Oct 29, 2008 10:34 pm EDT

My son-in-law and brother bought vehicles through this company. They were told repair's had to be made at their shop only our warranty was invalid.

They were told new parts were put in. After numerous trips back to their repair shop in Canton OHIO they told them to keep their vehicle.

They charge more for the part's then if the people would have bought the part themselves. Didn't meet the dead line they said it would be done in. Refused to give you a rental car while your vehicle was in the shop.

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J.D. Byrider harassment

JD Byrider in Clementon NJ has an mechanic who is spanish who on a constant basis sexually harasses any woman who may come to the garage for any reason, be it employee, delivery person, or someone there to get their car fixed. The owner is aware of this and takes no actions to correct the situation. We should boycott this business until this "man" is kicked to the curb! DO NOT DO BUSINESS with this company! I have written the main office to complain and as of this point have heard nothing back. If you read this and know where I am speaking of beep as you go by as a form of complaint!

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J.D. Byrider stay away

I hate JD ByRyder! I did not have good credit and I knew I was getting screwed before I even bought it. I had no other choice, now the car has been in the shop for 1 month and they are still trying to do all of these minor fixes that are costing me more money. I know its my fault for not having good credit, but they should not take advantage so much, like jack the price up on the car $4, 000 more than book value and trying to kill you with small repairs before they get to the real problem.

Maybe were preaching to the choir but, it feels good to tell other people how bad this company is.

P.S. The day I bought the car I took all stickers and license plate frames off of my car. I hate JB Byryder!

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irishheat2010
Wheeling, US
May 05, 2010 9:07 am EDT
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Went there to test drive a car on their lot in St. Clairsville, OHIO and it wouldn't even start.
A friend of mine bought a car from them...drove it 15 miles to his house, shut it off, and it wouldn't restart. The same car had a moon roof. The first day it rained...well...can you GUESS what happened?

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weiner
, US
Apr 17, 2010 6:01 am EDT

sounds like someone has there haterade full just because you felt miss treated dosnt make this a bad place i think its time to the chip off your shoulder

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Eddie Byrider
Madison, US
Mar 09, 2010 2:29 pm EST

Hello, I am Eddie Pratt Of Madison, Indiana. I wanted to know if anyone of the people that are making a complaint on here have ever looked at the paperwork or the facts. I work for J D Byrider. I have been with the company for just over 2 years and my customers are now paying off their vehicles through the finance company CNAC. I wonder if these folks would be willing to review the Video They Watched When They Bought Their Vehicle.

Here is A Link.
http://www.jdbfacts.com/JD-Byrider/2008ClosingVideoEnglish.wmv

I hope Your Circumstances Change In The Near Future.

Thanks For Your Time, God Bless You,

Eddie Pratt
585 E Clifty Dr
Madison IN 47250
epratt@jdbyrider.com

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45rty
yuiyt, US
Feb 16, 2009 5:32 pm EST

two front tires fell off a car while i was test driving one of there cars i never went back

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Scott Yoggerst
,
Nov 18, 2008 4:27 pm EST

I know first hand they do as little as possible to get the cars on the lot to sell... Allot of times they do not do the standard checks and balances they should be doing. They are cheap and a ripoff!

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Scott Yoggerst
,
Nov 18, 2008 4:22 pm EST

Dont work for the company either, they treat the employees like crap! They will not have a problem working you 15 to 17 hrs a day! The upper management is a bunch of spineless hypocrites!

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Vy Hazel Eddleman
,
Oct 30, 2008 12:05 am EDT

Right on. I'm going to appeal their garnishing my part time wages.

Luckily for me I kept track of every day they called me on my answering machine. My employer also said they would vouch for me when I go to court that the Canton OHIO office refused to work with us on the due date of my payments.

Then after I turned the car in and signed the release paper's one of their salesmen had nerve to call me wanting to know if I needed a car loan. I kept track of those calls as well.

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Sarah
,
Oct 07, 2008 12:19 pm EDT

And them helping you out with credit still does not and should not qualify them to rip you off! Thats just unfair business! My fiance had okay but not great credit and they told him that they would work with him and in doing that they told him he only needed $800 down on a '97 Grand Prix. Well the kelly blue book value for his car was- for a car in excellent condition- around $6-7, 000 and he ended up paying $13, 00! And the customer service is crap! The original woman who sold him the car quit about 5 months after and then a new woman came in and she is the most obnoxious, uncaring woman I have ever met! Shes horrible! No one ever had a good answer for us when we had a question, they all are incompetent! The maintenance people are inept as well- my fiance was in an accident in the first two moths with the car- luckily it was still under warranty and they installed a junkyard engine- which was all well and good- but then they put dex-cool in the car even though there was a recall because it can ruin the head gasket! Not to mention since they "worked" on the car the wiring system has not been the same! Even after the accident everything electronically was working great but as soon as it left their shop it was all crap! Oh and they sold it to him with fog lights that didnt work and when we went to get it inspected the first year we had it we were told that a car cannot pass inspection with fog lights that dont work- so we had to pay to have them taken out! And it seems like the second the warranty was up every other month there was something else needing to be fixed...JD Byrider=huge ripoff!

Sorry this is so long! I hate that this company has put people through- they prey on people who dont have great credit and they feel like they can treat them however they want to, and its disgusting! Im sorry you had to deal with them too! My fiance ripped the jd byrider vanity plate off his car too :)

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Barbara
,
Oct 01, 2008 2:19 pm EDT

You need to remember that when you purchase from JD Byrider that you are getting way more than a vehicle. They are giving you the opportunity to rebuild your credit when nobody else would, and that is worth more than any amount you could pay.

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J.D. Byrider Don't do business with them

I got a vehicle financed through JD Byryder a little over 3 years ago. I too was told that I could trade in the vehicle for a new one if my payments were on time for a year. All the payments that were made over 1 1/2 years did not bring down the balance. In fact, I owed more than the purchase price. Thank god or the Attorney Generals office. Apparently I wasn't the only one. An investigation was by the State of Iowa for Nebraska and Iowa consumers and the company was closed down. By this time I had secures an auto loan with my credit union. I was told to return the car and put the keys in the drop box--and I did. I called the customer service dept and they tried to get me to keep the vehicle. I notice on my credit report it says account closed and payment in full settled for less. If you are thinking about financing with CNAC-DON'T...save yourself some money, time and frustration.

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Suzan Buckhannon
, US
Nov 02, 2019 10:39 pm EDT

I received a Lapse of Insurance Coverage form letter from CNAC Representative Tammy that stated "Your insurance company has notified us that as of --/--/----, your insurance has been/will be canceled. In the event you are stopped by a police office, you may be ticketed for driving without insurance. Also, in the event of an accident, you will be responsible for all property damage to others caused by you."
The letter further stated it is very important they receive reinstatement information within 48 hours. I was instructed to have my insurance company fax my policy information to their office.
The first call I made was to my insurance company. It was for documented proof that there was no lapse of coverage.
My insurance company verified there was never a lapse of coverage. They never contacted CNAC.
I have purchased two vehicles through the local J.D. Byrider without an issue. I made my payments ahead of time by three to four months. I nearly have my second vehicle paid off. I will never do business with them again.
I am looking into pursuing action against CNAC for a false and threatening document sent by mail.

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In Texas Mad
, US
Mar 11, 2019 12:48 pm EDT

The car i purchased was 9K, I have been paying since 2017 and still owe 8K. Total ripoff but had to do it.

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upset alien
, US
May 30, 2017 2:27 pm EDT

Completely unhappy with the harassing phone calls I am receiving daily 6 or 7 times a day from 2 different numbers. Apparently they can not leave a message but insist on calling my phone at work and at all hours. Same harassing phone calls to family and friends. They do not realize we work during the day and can not answer the phone. I will never do business with them again.

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vrwebb
, US
Jul 01, 2016 12:59 pm EDT

I bought a car from JD Byrider back in March. Man I wish I could have seen this back then and did more research on the company. The sales man was nice but the financing company is awful. They are extremely rude and constantly calling the people I put down for references. There has been no reason and it's pretty much gotten to the point of harassment. It's like they are constantly checking up on me and just being down right rude. I will never ever again purchase a car from them or refer anyone to them. I'm way over paying for my vehicle in more ways then one. In fact just last week I had to put 2 new rear tires on it because the treading came off of my rear right tire and the car is starting to make funny noises. I will be taking the car to my own auto shop and not using theres.

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Evelyn Merle
, US
Apr 16, 2016 5:42 am EDT

I bought my car through JD Byrider and the financing is through CNAC. The first year of payments were for interest only. I still owe close to 9, 000 for a car that is only worth 2. Then I came to find out that everything I have been doing to build my credit through them isn't being reported had I known what I was in for I never would've done it. Ugh! They are rude and make me feel like they are above anyone. I have over a year paid in and still have over two years to go for a 3 year loan. Can't figure that out but I guess they feel the interest payments deserved a year of its own. I made a big mistake that is not going away anytime soon. I tell my family and friends to never go through this company or JD Byrider. It's not worth the hassle

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unhappy with cnac lynchburg va
, US
Nov 03, 2015 1:54 pm EST

I am having a horrible experience with this company.. From start to present it has been a nightmare! issues with payment dates not being flexible to daily interest being added to an already over inflated debt @ a 24.995 interest rate.. Worst fears have came to past... After paying $411.00 per month for a 2006 pt cruiser for 25 months, it was stolen and deemed a total loss. If that wasn't emotional distress enough, now to add insult to injury they say I still owe them $7000... They are insane...Unwavering... And they expect me to make the same note previously stated or they threaten to garnish me...I refuse to continue to be belittled, disrespected by their employees, called a "problem from day one" by the branch manager, told no one else would ever finance me, and to be robbed. I had addressed these previous issues with them numerous times and they blow me off, but do not hesitate to call me a day before my payment is due to ask for my payment. Not to mention the 10 different numbers they have assigned to harass people even after you tell them when you will pay. Ughhhhh...This has to be illegal. I feel like they pray on people in desperate situations and make their lives worse. Kind of like a gift from the devil. No good can come from it. I was for sure with the amount i owed that i had included some sort of gap insurance. They were quick to say it was never offered so what am i paying $24, 000 for if there are no fees for warranties and insurance, the car price was 12, 995... I'm lost and pissed off.

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Mrslaura
, US
Nov 25, 2019 5:31 pm EST

I'm going threw the exact same thing who can we speak to that will help?

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A Pissed Off Ohio Customer
, US
Aug 28, 2015 7:17 pm EDT

They have been the ABSOLUTE WORST! I went to them in hopes of helping rebuild my credit being that's what they advertise. Since I've received my vehicle I've had nothing but problems, whether it's been the vehicle in it's self or the misleading unknowledgeable representatives. My only good experience has been with the manager of the service department and the guy who sold me the car. Everyone else I've dealt with has given me the "run-around" and different stories each time I've called. I requested a due date change being that I had a change in employment. I was told to send in two most recent paycheck stubs and make two on time payments after they received the two stubs. Here it is 2 months and several payments later and I'm still going back and forth with them about it not being switched but they're taking the money out of my account each time I get paid, on the day that I get paid. After being called and harassed about a payment on weeks that I'm no longer paid on and the fact that they're already automatically taking payments out of my account, I had enough. I was being told this person and that person was the owner on my account, so I asked to speak to whomever was in charge. I got manager Anthony Palmer who then goes on to say "Oh I apologize for the misunderstanding but you didn't make your payments on time and we need you to send in two more check stubs so we can send in a due date change". It's really unacceptable and these people really don't care the people they have as customers. Once my car is paid off I will no longer deal with company, and as a current consumer if you want to work with a company that cares about the people they deal with, I'd advice you not choose CNAC. Several people told me not too do it and I didn't listen. Not to mention not even two months in having the car my transmission went completely out and my rotors were bad.

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ShelleD
Sandy, US
Jun 22, 2015 1:57 am EDT

Thank the Lord I never bought a car from them. I went with a friend several years ago when she bought a car there, from the Salt Lake City, UT location. I could not believe how horribly rude they were to a brand new paying customer with cash in hand. They acted like entitled [censored]es and didn't let her select the car she wanted, they told her what car she could buy out of the dozens and dozens on their lot. Who does this? Unfortunately she must've been very desperate but I didn't ask and she didn't volunteer. What a ridiculous way to run a "business"!

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JD Byrider/CNAC is horrible!
Chicago, US
Feb 22, 2015 11:01 am EST
Verified customer This comment was posted by a verified customer. Learn more

I bought a 2003 Chev Impala. When I drove up to start looking for a car, they brought me a car one by one, not letting me see all the cars for me to choose, like they were hiding them or something. Ive never had a car lot do things that way. Soon after, problems started happening w/the car. I had the car picked up as it was undriveable, already, went to their crappy repair shop who didn't fix the problems right. I couldn't get to work because of it, lost my job. The only good thing was, Lawanda at the Merrillville location, my old rep, worked w/me very well while I had no income. I called my new rep letting her know I got a new job. When I started working again, then the company becomes unreasonable. My new rep put me on hold. A "floor supervisor", Orlando or something, came on the phone, gave me THE worst cs! He was extremely rude, demanded ALL owed paid in full, THAT DAY! I told him I cant do that, I don't have a payck yet. He didn't care. NOW theyre giving me a hard time? Really? Lawanda helped me more when I had no income. The guy threatened me saying, "if 'I' don't get 'MY' money by end of day, the car will be repoed". I couldn't believe he treated a CUSTOMER that way. Needless to say, hes no longer w/the company. They repoed the care soon after. Arent they supposed to HELP you IMPROVE your credit, not make it worse? Great job! On top of all this, the towing co they work with DRAGGED the car down the street the WRONG way. Calls are coming in about my balance, which I was overpaying anyway for the piece of crap they sold me. I just laugh at them and hang up. They even bother my references about my balance. I now blocked their calls. I would not advise anyone to go here, ever! Stay away from this company, JD Byrider/CNAC!

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Quindona
Dayton, US
Dec 12, 2014 7:23 am EST

J.DByrider is a crock of 2 ### ive had my 2006 buick rendevous a litter over a yr now my balance has gone down but this piece of ### ### car is always back at the shop for repairs at least twice a month. I traded in my old car for something reliable and to be honest my old car ran much better. I am asking anyone who's readimg this (DO NOT PURCHASE A CAR FROM J.DBYRIDER)😖

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J.D. Byrider engine falling apart from the inside

I bought a car from jdbyrider about 2 years ago. I have had to replace the gear shift and now I am without a car. My car shut off on me, would not start back up. I had it towed to a mechanic and they told me that I had a rod in the engine, And that the engine was falling apart. Now granted I do not know how the people before treated the car. But the fact is that it is the responsibility of the car dealership to know the conditions of the car. Also to let the consumer of these problems. Well, we contacted them and they said that they could not refinance me (not that I would want to but as a last resort) unless I had 2, 000 to put down. I didn't have that much when I first got the car, so why the *** would they want that much now. All they did was tell us to call the next day and talk to the mechanic. For what so they can put faulty parts in there and charge me up the you know what. I don't think so. Please be aware of how they are. They take advantage of you. Now I have no car and I have 2 kids. Do you think they really care.

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LovelyMe
Baltimore, US
Oct 06, 2009 5:30 pm EDT

I hope a miracle happen and they all go DOWN! I HATE JDBYRIDER

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Dissapointed24
460 Taylor rd, US
Sep 13, 2009 1:14 am EDT

It is quite obvious that they are taking advantage of people with few options. I started having problems the first week I had my car. I lost count how many times I had to take it to the shop while it was still under warranty. Everything that they supposedly fixed never was. Once my warranty expired, I had to pay for a bunch of repairs that were so called "fixed" by JD Byrider. Thank God I had an understanding boss, otherwise I would not have a job because of all the transportation issues I have had. Just recently I had to replace the engine. In the first two years, I've spent over $4000 in car repairs alone and I still owe $3300 on my car. A 2000 Dodge Stratus. They told me this would improve my credit and assured me that I was getting a very reliable car. I am dissapointed, disgusted, appalled, etc. I am honoring the contract and I continue to make my payments on time but the God I serve will take care of this situation way better than I could think of. God have mercy on JD Byrider and all of its employees when they reap what they have sown 10 fold!

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J.D. Byrider rip-off artists

My husband and I were struggling with bad credit from our divorces, and JD Byrider seemed to be the only option for us. In Oct 2006, we bought a 1999 Ford Contour from the Mansfield, OH dealership. We knew that the interest rate would be WAY more than with a normal dealership, but our other car at the time was about to go, and we felt we had no other choice.

The car came with the 18 month, 18000 mile warranty...thank GOD...because during the last 18 months of owning the piece of crap, it has been in the shop about a dozen times. Lets see, fuel pump, alternator, fuel pump again (the service mgr said the other guy did it wrong), brake rotors (they fell off in the mech hand), fuel pump AGAIN (mgr said a bad part was used by mistake, which was the least of my problems since I broke down in the middle of the intersection during rush hour), alternator AGAIN (ground wire not secured and it blew it), and the engine light is on constantly (they say it is normal to have faulty lights and/or fuses). There is more, but those are the highlights.

To top it off, the management (not at the store, but at the district office) is rude, obnoxious, and bullies. We have made numerous complaints about the car, and even tried to trade it in to get a car from a reputable dealer. They told us to pay on it another year to get our amount owed down under $5000 and they would take some off the amount owed so we could trade it in. We have been paying for it for 18 months, and we still owe almost three times what it is worth!

We are in the process of trying to decide what to do. All I can tell you is PLEASE DO NOT buy from them. They know they have you over a barrel, and they have no problems reminded you of it OFTEN. Take the bus, buy a piece of crap with cash, something. Believe me when I say you will be fixing one of their cars more than you would be your piece of crap that you don't owe any money on!

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nackota134
Pittsburgh, US
Sep 28, 2013 4:19 am EDT

Pennsylvania Residents: The Attorney General's office is requesting that anyone that has had a problem with JD Byrider/CNAC submit a claim via their website: http://www.attorneygeneral.gov/Complaints.aspx. According to the agent, that I spoke to, "the more information we have, the better position we stand to address the negligence and poor business practices. I have filed claims both within my state and through the National Consumer Protection Agency.

The more voices they hear, the more likely the are to act against this predatory lender. It makes me sick to see what they are doing to people that are already in a delicate situation.

I have a 2003 Mercury Sable that is sitting behind my apartment unable to move because I refuse to put another dime into it. I spoke to a tow truck driver, in my area of PIttsburgh, that told me he picks up, no less, than 5-7 JD Byrider cars a week.

Enough is enough.

I would recommend to all the bloggers here to alert the Attorney General's office in your state and also file a national claim. Give this a voice, besides posting on blogs. Let the government know what they are doing. The more voices in their ears, the more likely they are to act.

We may not be able to sue the pants off of this company, but the federal and state governments can force the company to face their demons and make significant changes or close them down completely.

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Scott_A
High Point, US
Jun 04, 2011 4:50 am EDT

I Bought my car from the Kernersville, NC location in 2008. I was happy to have a car that works. in march of this year I had to take the car to an AAMCO Transmissions shop to have the car fixed. the guy said it's good that you drought it to us because your warranty is expired and they would charge you more for the repairs. I paid $675 for the repairs to my car. Then I have problems with my OBD system and spent $178 to fix those problems. no the car runs bad, it won't pass inspection and thy overcharged me for the car. my loan was for $11, 000. the car is worth only $3, 200. it's a 1999 Chevy Lumina. I know that part of this problem is my responsibility but I needed a car really bad. I will never refer anyone to them.

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james mullins
jax, US
Aug 18, 2010 5:03 pm EDT

thats right i am a exemployee of theirs.i quit because i told them of employees not doing their jobs.not changing oil before the car was sold put wipers on and let go.they let me quit and kept the dead rip off tech if you can call him that.i am in fla so i know what these people are talking about.i worked without meny of lunches to fix what should have been fixed in the first place

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apache
Butler, US
Jul 15, 2009 12:59 pm EDT

I just bought a 2000 chevy impala from mansfield location. What a mistake I had to take it to another jd byrider location because of the air bag light coming on. The guy pulled the codes and said it was for the air bag, the anti lock brakes and of all things the transmission, which happens to jerk when it goes into gear. So I had to take it back to the location i bought it from and he said he cant find anything wrong with the car, and that its not pulling any codes. hmmmm so now my check engine light is on and this morning on the way to work it just quit dead on me. All the wanna do is give you the run around, and act like its your fault!

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MADIN PITTSBURGH
Pittsburgh, US
Apr 10, 2009 8:55 am EDT

OMG I have a 1998 Ford Contour from them in Pittsburgh PA and my story, while different parts, is exactly the same. Mine broke down 18 minutes after I bought it. I tried to return it, and they acted like I committed a crime. How dare me ask to return it. They talked me into keeping it and it is the sorriest thing I have ever done. I tried to trade mine and after two years I owe over 4000.00 and the piece of crap is work 500.00. In addition to that, try to get an appointment to service it. I asked for a state inspection the last week of March, expiring March 31 and was told the soones was April 22. The recommended I take it to a further JD. If I wanted to go there, I would have bought it there. EVERYONE STAY AWAY...PUT THEM OUT OF BUSINESS...

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J.D. Byrider Do not buy from JD Byrider

I purchased a vehicle from JD Byrider in July of 2007 and was told at that time that if I made all of my payments on time that Russ Darrow their co-company would guarantee me financing into a brand new vehicle. I had all my payments directly withdrawn never was late or missed a payment in over a year. I went back after my year was up and they told me that I could not trade in my vehicle until I paid off almost the full balance. I paid $11, 000 for vehicle that isn't worth half of that. I wish there was some way I could get out from under the horrible debt.

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Latifah
, US
Aug 09, 2017 2:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I've just been a victim to this company, without knowing they are shady. I only had my car for less than a month missed one payment they set my account up for repo after I trade in my car as well as put 200 down I'm only 2 payments in and now I'm left with no transportation. This should be against the law. If anyone went through this situation and had a lawyer can I please get the info?

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Russ Darrow
, US
Sep 29, 2011 9:49 pm EDT

We are very sorry to hear this please contact me at jre@russdarrow.com to allow me to assist in anyway possible. We value ALL OF OUR customers and will go above and beyond to help

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teagle1955
Batavia, US
Apr 03, 2010 8:15 pm EDT

iam glad i have read alot of these complaints we went in to jd byrider a week ago march 2010 to apply for a car . first thing they made us fill out the paper work and told us how their company work never said anything about repo. a car if payment wasn't on time. would not show us a car until they found out how much they could finance a car for me. i told them i could only afford maybe a 150.00 a month and they were talking about 320 a month when we ask them how much or which car was the cheapest no one could answer that. iam glad i listen to my son n law and check out these complaints against this company. you don't know how much you helped. this was at beechmont ave. in ohio

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J.D. Byrider - deceptive practices!

I would not do business with Russ Darrow ever. First of all, my dealings started with Russ Darrow when I saw the commercials that guaranteed if you made a if you had $99 down they would finance a new car for you regardless of credit. I guess there is a disclaimer that flashes that states you may have to pay more. I'm not sure how they can guarantee...

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J.D. Byrider Customer Reviews Overview

J.D. Byrider is a reputable used car dealership that has been in business for over 30 years. Our customers have left numerous positive reviews about their experiences with us, highlighting our exceptional customer service, quality vehicles, and affordable financing options.

Many customers have praised our knowledgeable and friendly staff, who go above and beyond to help them find the right car for their needs and budget. They also appreciate our transparent and straightforward approach to pricing and financing, which makes the car-buying process stress-free and enjoyable.

Our vehicles are thoroughly inspected and reconditioned before being sold, ensuring that our customers get a reliable and safe car that they can trust. We offer a wide selection of makes and models, including popular brands like Ford, Chevrolet, and Toyota.

In addition, we provide flexible financing options that are tailored to each customer's unique situation. Whether you have good credit, bad credit, or no credit, we can help you get behind the wheel of a quality used car that fits your budget.

Overall, J.D. Byrider is a trusted and reputable dealership that has helped thousands of customers find their dream car. If you're in the market for a used car, we encourage you to visit our website or one of our locations to see why so many people choose us for their car-buying needs.
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J.D. Byrider contacts

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