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3692 Airline Rd, Muskegon, MI, 49444, US

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JD Byridertaking our car for an honest mistake

We purchased a 2002 Dodge Stratus from this place because my husband wanted to rebuild his credit. Well we figured it sounded good and we needed a vehicle. Our payments were automatically deducted from one of our banking accounts, well on our 3rd payment I had by mistake forgot to account for a 8 dollar check that I had written, well our payment was 100 dollars. I was short 2.54 cents. We called them and told them our mistake and gave them my our other account to take the money out of. They called and said because we were late and didnt have enough money they were going to take our car. We told them we could pay them that day and they would not let us, we had the money and were willing to pay them but they saidmy husband wasnt working with them and he never gave them his account number. My husband travels a lot and needs his car, but they said they had to pick it up. They would not even work with us and they wanted the car back, we were going to pay them and they would not let us!!! If we were a few months behind I would understand, but we said we would pay them and they would not let us!!! So my husband had to tell them to pick it up because they said if he didnt tell them his address he would call the police on him and issue a warrant and take him to court!!

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    1 Response
    • Wa
      Watkins Services Oct 25, 2009

      I understand your issue.
      Fact is that the court proceedings and warrant and repo takes weeks, if not months depending how busy the courts are.
      It's not a criminal case unless it's clear u never intended to pay for the vehicle.
      This was a civil matter that would have taken weeks to get the car back.
      By then I would have depreciated it's value by the amount I payed into it 8-) if it really happened this way and they would not work with you at all and u never missed a payment before then.
      I am sorry you didn't know the laws and the way the system works at that time Ms, I am sorry for your husband and anyone else this effected.

      Better luck in the future.
      It's hard to know the laws, but it's easy to ignore them at your own convenience most of the time as long as your not hurting anyone.

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    JD Byridershiesty car sales women

    . I agreed to purchased a vehicle with JD Byrider company based on false facts that was given to me by the mentioned associate(Rhashika Jefferson). She lead me to believe that (without taxes included) the vehicle I purchased would be dropped $1000, from the original price, and that my car (2000 Dodge Stratus ) would have full coverage insurance for only $87 dollars a month. I agreed to purchase the vehicle under those terms. I also told her I had transfer tags to put on my vehicle from my old car, which later on she said she didn’t recall me mentioning(but she was the one that brought it to my attention that I had transferable tags.) When I went to sign all the legal forms to complete the contract the numbers did not add up, so I inquired once again with her about the total on the contract, and she informed me that I would not be paying that amount, and that they did drop the price $1000(to 8000) . That was one of the only reasons I agreed to go through with the contract because it was more affordable for me. When she set my insurance up she told me it had to come directly from an checking’s account and that the insurance she got me wanted $145 up front, which I agreed to pay. I put the money into my account and went back to Miss. Jefferson and she started the insurance process. About 20 or 30 minutes into the process she said my insurance had went up to$106/amonth, but the rate to get me started had went down to $135 (which I accepted).; She gave me my insurance papers without any prices on it, just portion showing that I was covered. I left and went to work. After getting off work I went to my bank and was informed that the place Miss. Jefferson had got me insurance through over drafted my account for $182.50, which was not the price she gave me. I was very displeased with the service I received from her and thought you should know what type of sales associates she really is, I had to pay my bank an overdraft fee because of her dishonesty. I went back to Jd Byrider and the first guy really didn't care about my sitaution and reminded me of my contract i had with them and threatened to agarnish my wages until the car was paid off, even if I did'nt want the car. The other guy I spoke with told me to write a leter to him and he would to something further after voiding my contract with there company. I feel like the only reason he really did that, was to avoid legal matters and bad problicity of the thier company. I wrote the letter to him and he did nothing. She still works there;she told him I never liked her so that's why I made this scenario up...well why would I have agreed to purchase a car with her then? ;was my reply to him.

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