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Jagex Runescape Ltd / Poor Service

1 United Kingdom Review updated:

I was playing Runescape when some idiot was going around saying that Runescape 3 was out. (How many other fans are being suckered into going here too! I, being a real fan of Runescape, went to find it at Runescape3.eu. Shortly after this, I realised my account was trying to be hacked, so Jagex Runescape decided to lock my account. I filed all the necessary appeals needed to prove who I was and all my recovery questions needed. I was then told to wait 3 days for approval. I did and so far nothing has happened and it looks like I have to appeal from the start again with yet another repetition of all my recovery questions again! In the meantime, I am paying for an account that I cannot use. Also, if someone else has hacked my account, they would not know my recovery questions would they!!????????? They might just be dropping all of my things for someone else to pick up!!! What the ###!!! What brainbox is running this show? Helloooooo, if I know my recovery questions, then I am the real owner!!!

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Comments

Ke
  17th of Nov, 2008
Agree Disagree 0 Votes

i have had my account locked and my password changed and also a pin attached to my runescape bank all in a week i did not do this and i would like to know who has done this as a runescape member i feel that it would be courtiess of yourselves to invesigate this as i may know who is doing this and all our probs could be solved

Au
  2nd of Mar, 2009
Agree Disagree 0 Votes

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

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