Latest Reviews and Complaints
My account recovery is not being handled properly
Dear Gameloft Management, I am writing to formally raise a complaint regarding the support I have received for my Asphalt 8 account. Despite multiple attempts to resolve my account recovery issue, the responses from your support team have been inconsistent, unclear, and unhelpful. I gave them all the info which they want, I provided screenshots of my...
Disappointing Experience with Gameloft.Com
As someone deeply invested in the gaming world, I must express my disappointment with Gameloft.Com. The reviews paint a grim picture of a company that prioritizes profit over customer satisfaction. Reports of buggy games, rampant cheating, and poor customer service are disheartening. It's concerning to see a once-promising company fall short in delivering quality experiences to its users. As a fellow gamer, I urge you to proceed with caution when considering Gameloft.Com for your gaming needs.
175 Gameloft Complaints
How do gamers rate Gameloft?
Gameloft’s earns a 1.1-star rating from 1 reviews and 175 complaints, showing that the majority of gamers are dissatisfied with gaming experiences.
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Weekly champion cup
hi my name is James and i really love playing asphalt 8 but the problem is that i have got is that every time i play the weekly champion cup the second line has never ever moved and i have played the weekly champion cup the not the first line but the second line has never ever moved. It looks like that it is stuck when i have played the weekly champion cup 3 times and how many more times have i got to play this weekly champion cup to get the second line to move because it isnt doing anything
Confidential Information Hidden: This section contains confidential information visible to verified Gameloft representatives only. If you are affiliated with Gameloft, please claim your business to access these details.
Dreamlight valley
Disney Dreamlight Valley. Game keeps on freezing which leads to the program not responding and crashing every time I open the application. Review: I've been a long-time player of Gameloft games, but recent experiences have been disappointing. The frequent in-game crashes, glitches and lags are intrusive, and customer support is slow. Updates often...
Read full complaintGame - march of empires
Players complain about and tag unacceptable comments in the Global Chat element of the March of Empires game.
Unfortunately, either Gamelofts Helpshift or its guidelines are so easy going, that comments including Misogyny, Race Hate and similar remain unactioned.
Some of the items they do not action are regarded as crimes in many of the countries they are published in.
Gameloft's indifference to bad behaviour, especially in terms of the chat is appalling.
The general opinion amongst the well behaved players is that the more a player spends, the more they can get away with.
Today, 31/12/23 a player on the eur-gold-new server, in Realm 412, Alliance SSS, Player Hard*Hell, stated amongst other things, that he would 'Behead a one year old non Muslim child'.. He also stated that another (female) player works in prostitution.
Even though these items were flagged, they were not acted upon by the helpshift.
This is in no way acceptable.
Claimed loss: There is clearly a loss of reputation to other Muslim players, as well as personal insults to individuals, who have damage to their self esteem.
Desired outcome: Have firm rulings about players being permanently excluded for Racial Hate and Misogyny.
Confidential Information Hidden: This section contains confidential information visible to verified Gameloft representatives only. If you are affiliated with Gameloft, please claim your business to access these details.
Is Gameloft Legit?
Gameloft earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Gameloft. The company provides a physical address, 23 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for gameloft.com can be seen as a positive aspect for Gameloft as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Gameloft's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Gameloft.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gameloft.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Gameloft and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Gameloft has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 2% of 175 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Gameloft. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Purchasing on asphalt 9
Hi my name is james and I love playing asphalt 9 and asphalt 8 and the problem with the games I cant buy anything on the games and I am really getting to the stage where I am seriously thinking about quitting asphalt 9 and 8 because I cant buy anything. Because every time I buy something a box comes up with a load of numbers come up on the top and that is the reason why I am seriously thinking about quitting asphalt 9 and 8 because I have had enough so can u please sort it out
Desired outcome: having trouble purchasing on Asphalt 9 and 8
Asphalt 9 update
Hi my name is James and i really love playing asphalt 9 the problem that i have got is the update hasnt come and i am on windows 11 and i am getting really sick and tired of waiting for the update is the update coming or not because if it isnt coming on window 11 i will quit playing Asphalt 9 forb good so hurry up with the update please thank u because i have really had enough
Car loot
Hi my name is James and I really love playing Asphalt 9 and the only 2 problems that I have got is that every time I play the car loot it is not giving me my 11.400 and every time I buy something in the shop I am trying to the get the car but it keeps on giving me trading cards when trying to unlock the car and I am really getting fed up with the both problems
Desired outcome: car loot and trading cards
Multiplayer on asphalt 9
Hi my name is James and I really love playing asphalt 9 but the problem that I have got is multiplayer because every time I race on multiplayer I am getting rammed again and again and I dont ram them they are always ramming me and I have really had enough of it and cant u do something about it otherwise I will not b doing the multiplayer never ever again because I am getting really sick and tired of getting rammed all the time
March of Empire Updates
Have been playing for 3 years and Updates not the greatest, but march 30th i played with no problems. Then March 31st, 2023 There was an update which I unfortunately did and the game started new and from scratch, thus losing my old version of the game. I took the new castle placing it beside my castle from old version. I noticed a 3 day shield was placed on my castle of old version. So I kept checking waiting for response I put in to GameLoft to no avail. Monday April 3rd I checked to see my shield down. I lost everything I had accumulated from attacks. I am very disapointed in Gameloft for not fixing Updates faster and especially on this last screwed up Update. All this time playing for not, very sad way to operate and I hope other members quit playing now also because of this. Also why do you ask for pics when in a case like this I cannot even get into the old version?
Desired outcome: I should get everything back I had from March 30 with no losses.
March of Empires
After the latest update — The game will not load on my Windows PC.
Gameloft says that the problems have been solved — on their Facebook Post.
Many players are reporting the same problem.
It is March 31st and the problem has been ongoing for more than a day.
My player ID is: eur. gold. new:g14387.
I have tried all of the suggested remedies — but I have had no success in resolving the problem.
Desired outcome: Fix the login problem--restore any lost progress.
Asphalt legends 9
This game cheats! I'm in Gold league in the multiple players events. The game won't let me use cars that are in the leagues above Gold, but when they give me opponents to race, more than not, it will be cars from platinum league. All cars that aren't supposed to be used in gold league. I will be the only gold league driver in the race sometimes. How is the fair in your eyes. If you place rules on the drivers you should follow those same rules. I honestly feel it's done on purpose. I've sent in complaints and got know answer other than it would be passed on. The date of the occurrence is every day!
I want it to stop. I'm a paying customer and you don't have the right to steal from me which is what your doing. Its impossible for me to advance even doing all the daily events because you are being dishonest.
Desired outcome: Fix the game to where only cars from that league can race or don't keep me from using my cars designated for platinum league. Or give all the money back I spent in this game.
I lost my Asphalt 8 account progress
20 December 2022
I lost my vehicles upgrades and S MASTER KEY credits, tokens, fusion coins was decreased please solve the problem (eur_1574_10~gold:g1f623g) this is my account id I am loosing my time and I am giving complaining in about 3 times a day in 1 month also I want pass for buying in game send me back my progress and compensation for time loss
Desired outcome: I want my progress back and compensation for the problem
the season pass
Hi my name is James and i really love playing asphalt 9 and this is my 3nd complaint about the season pass and i have been doing a lot of racing on asphalt 9 and the problem that i have got that it is still stuck on 380 on 21 and it is not moving. How much more racing have i got to do before it starts moving to 22 because it is still stuck on 21 and at 380 and if it dosent move towards 22 i will not b playing asphalt 9 no more so sort it out please thank u
Asphalt 9 legends
Hi my name is James and I really love playing asphalt 9 legends and the problem I have got with it every time I do the leap of faith on the car loop it is still not giving me 11,400 every time I finsh it and I have made a complaint about this before and it is still not giving me it can u sort it out. Otherwise I will not b playing asphalt 9 legends no more because I have really had enough
hi my name is James and i really love playing Asphalt 9 and the problem is their is a event on Asphalt 9 that i cant do and it is on asphalt 9 and it is could elite class S because i havent got the cars to do it with. So why have you put a event on Asphalt 9 when i can not do it because i have not got the cars to do the event with
Asphalt 8
Third time in three months my progress is lost, my cars downgraded to stock, negative credtis and fussion coins, inventory items missing...CC does not even respond to any message, email or call. No other game has so many problems all the time, and no other company treats customer like this. It is disguistin service. People have spent a lot of money in this game. I am suprised no one has sued Gangloft yet.
Gameloft asphalt 9
For reasons I don't know, maybe playing with this account has been reported as malicious activity and against the rules of your platform. The account has been completely reinitialized.
The aforementioned account cost hundreds of hours of play, as well as about 150 Euros of purchases on the platform, and the undersigned denies the illegal activities accused. By the way the account reset message was appearing while I was regularly playing so out of the blue.
Apart from the malaise involved in being accused of cheating through this peremptory and unfair message, which I reject, I also have financial damage for everything invested in this account and now I see it reset.
I ask you to restore your account, please also sharpen your weapons against real hackers, so as to distinguish them from normal paying customer players like me.
Sure of your prompt help, I cordially greet you.
Desired outcome: I ask you to restore your account.
Rubber banding, super drifting, ramp blocking, magnetic cars, imperfect landing
I know you probably don't give two [censored]s about what I'm saying but I'll say it anyway to at least show other players that they aren't alone, I've been playing Asphalt 9 for 2 years and so far no matter how many people complain they never seem to be heard or acknowledged.
The rubber banding is a bug deal for opponent cars/AI are reaching impossible speeds at the last second to beat you even when you have a car above the recommended rank
Cars super drifting into and locking onto your car like a damn magnet and pushing you into walls or prop cars
AI blocking you from using ramps even more consistently in events where you can obtain a rare car or even 4 out of 40 [censored]ing cards to unlock a car I probably never will without paying real money
Prop cars that just so magically get flung into my car by the AI ever so slightly hitting them
Then you have the imperfect landing after doing a 360 or barrel role at any random time which wrecks the player's car
Desired outcome: Make the game better instead of forcing us to buy cars or to spend real money you greedy [censored]s
losing blueprints
Hi my name is James and i really love playing Asphalt 9 and i have got a problem with it i have lost some blueprints first i had 22,420 blueprints already and then i did the daly events and i brought my blueprints up to 22,920 blueprints. And i looked at my blueprints again and it had gone back down to 22,420 and i dont know why and i have lost 500 blueprints and i was just wondering where my 500 blueprints are
Asphalt 9 development rip off.
Gameloft are an extortion business using an extreme pay to play business model. Their business ethics are disgustingly poor and their customer service agents do nothing but respond in copy & paste responses offering you absolutely zero insight or useful answers as is their job roles.
To add insult to injury of not only being a year behind but GameLoft change events that other A9 consoles have had so that they can force nintendo switch players into spending more money so that they can maximise their revenue.
Their car card packs are also akin to gambling for real world money. You spend money on card packs and you're not even guranteed to receive any parts for those cars from those packs that are specifiically for that car.
This is a gambling game that is designed to be addictive and take advantage of ND players and their spending habits.
They should be investigated by gambling commissions world wide.
Desired outcome: For Dev's to do the same as none-switch Asphalt 9.
I believe I have been banned for exploiting or hacking but I have done neither of those things so i'm really confused as what to do.
I just came back from Spain 2 days ago just to find that my Asphalt 8 Airborne account had been banned for exploiting? I'm not sure of the reasoning of this but it does seem that there was 300 million cash in the game and we can assure you that we never had that much before the trip to Spain. So please resolve the problem and message me at +[protected]. I would also like an explanation on what this all means. My son and I are not sure if this means we are banned forever or if it's a temporary ban.
Desired outcome: I'd appreciate a response because my son and I enjoy spending time on Asphalt 8 Airborne so we would like it resolved as fast as possible.
Access restriction
i have been playing asphalt 9 for 2 months but every time I try to play multiplayer or to join a club, the game says "access restricted". So please remove this my player id: 8c32a1 username: PROGG.PROGAMER-X
Desired outcome: PLS FIX THIS
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Bully Profile
Bully
www.rockstargames.com/bully/anniversaryedition
3.0
17 Reviews
12 Complaints
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Latest Reviews and Complaints
J
J. Adams
Verified customer
New review
Love it, one small improvement
I don’t want to ramble, but I LOVE this game and have one, small improvement suggestion. Since I was 8, I have probably beaten it at least 6 times, and platinum trophied the PS4 edition as well as doing the equivalent of that on the scholarship edition on Xbox 360.
So far, I love this edition too - not to mention being able to connect a controller to your phone is mind blowing.
The only thing I’ve run into, is that you can’t change the button interface in-game. For example, I’m playing with a PS4 controller. The buttons in game are laid out as an xbox controller ( X is A, Square is X, Triangle is Y, circle is B, LB is L1, etc).
If I was able to change the layout to be a PS4 controller (or Nintendo switch for that matter), it would make classes/games like Chemistry and Shop way easier since you don’t have to second guess each button you click.
Otherwise, I love this edition. I am still waiting for the day Bully 2 makes a debut
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D
D. Franecki
Verified customer
Gameplay on mobile severely limited
Let's be honest, Bully comes up short when comparing it to greats like Grand Theft Auto SA or Liberty City. The fun of the sandbox world comes from knowing that you can be invincible, dodging police and hiding at pay n sprays. Bully limits this severely, giving poor weapons and invincible police. What fun is always running away?
Moreover the controls on mobile are hard to use and poorly designed. I don't recommend this game
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17 Bully Reviews
How is Bully’s rated by gamers?
Bully’s earns a 3.0-star rating from 17 reviews and 12 complaints, showing that the majority of gamers are somewhat satisfied with gaming experience.
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A
A. Parisian
Verified customer
Great game as expected
Rockstar has always had really solid gameplay in my opinion. However, the few complaints I do have is that 1.) the bus transportation is one way. It'd be nice to not have to waste so much time traveling across the map manually all the time.
Even the GTA games had a form of quick transport.
2.) Zoe in my opinion seems to have a much more dulled down role. While the other girls are much more present Zoe takes an unfortunate and rather disappointing back seat to the rest.
It'd be nice to have her wander around campus during the endless summer chapter, even have some dialogue alterations and character development occur. For example, Pete could be seen as more confident having been taken under the headmasters wing.
3.)I would've liked if Jimmy had mentioned Edgar as well to try and get an offer extended to him as well. Seems fair.
4.) Finally during endless summer it would be pretty nice if all classes were open so you can choose which you want to take on.
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B
B. Wintheiser
Verified customer
OMG
Let me tell you one or two things this game is very entertaining fun I had playing on the PS4 Xbox every Consol this game is so much fun you will have the time of your life on this game you will never stop playing it and I have played it since I was one years old probably limo but I promise you will like this game and please play I’ll give you the five stars and I would never regret in my life this is one of the best teams in the world from 2013 all the way to 2020 so please consider playing this game if you’re new to playing video games this game is so much fun it’s worth it’s 6.99 or 5.99 there is some bugs but it’s fine all that matters is you have fun and you enjoy the game it’s better than some other games rockstar is one of the greatest companies but it’s easy to hack and stuff like that but yeah I like this game so much I’ve been playing it for so much I read this a 10 out of 10 or 100 at a time it’s like the most funniest game you could ever played so yeah
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K
K. Halvorson
Verified customer
Incredible port
I am playing using the Backbone One on an iPhone X.
The controls are seamless with the exception of your character occasionally reverting from running to walking when you change directions diagonally on the left stick.
That may/may not be within the game itself, as I have not had the issue with any other game.
Tapping ‘A’ to sprint has helped get around it, although I am finding my right hand tiring quickly from constantly doing it while I play.
Graphically this is a BIG step up from the PlayStation version I was familiar with. Character models are more fleshed out, detailed, and have individual fingers (LOL)
Mouth movements match dialog far better than I remember in prior versions. Character animations are more fluid on the whole.
Draw distance in the game makes a big difference while exploring the environment. Although I didn’t have an issue before, I find myself getting to locations with much more ease this time around.
This is an amazing way to experience a beloved classic. R u da
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J
J. Spinka
Verified customer
All-time favorite game
The only game I've ever played that captures the nostalgia of growing up on the east coast has been ported to iOS and the transfer is amazing. The touch screen can be a little tricky at first, but the game benefits from it in many ways: no more fumbling with a controller during the more difficult Biology classes and opening lockers is more intuitive now. The frame rate and loading times have increased and the game runs much smoother than it did on the Xbox 360, which is quite impressive. No more loading screens every time you enter a building. The lighting and shadows might have looked a little better on the 360 version, but that's my only gripe. The auto save feature is a major plus; whenever you complete a mission, the game saves, unlike the previous versions of the game which required you to run back to the boys dorm every time. All in all, an amazing game made even better for iOS and for only $6.99 it's an absolute steal. I'm very pleased that I can now take it with me wherever I go. Rockstar, we want a sequel!
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H
H. Flatley
Verified customer
Amazing! But having issues
First off, this game is amazing for a T-Rated game made by a company who has been known for famous franchises such as Max Payne and GTA, the game feels like a GTA game but it's the teen version. R really outdid theirselves when they made this mobile version of Bully, but there has been numerous bugs like the game crashes on the mission "The Rumble", after the fight with Peanut and his boys, the confrontation with Johnny crashes when he knocks Jimmy on the ground and the police show, I always make sure to make Cloud Saves just in case something like this happens, but this really is an issue that bugs me with Rockstar's Mobile Games, I'm glad they have Cloud Saves but these bugs need to get fixed ASAP. I'm giving this 5 stars even though it probably should be given 4, but the game is beautiful and has wonderful gameplay and a great story about a teenage bully named Jimmy Hopkins who tries to fit in at a school called Bullworth Academy that's riddled with bullies, jocks, rich kids, slicks like greasers, and other kinds of troubles.
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M
M. Hudson
Verified customer
Needs CRITICAL bug fixes (Updated 2019.02.23)!
Great game, like the controls, worth a 5 star ratings, but... YOU CAN'T COMPLETE THE GAME.
Noticed two critical issues that cause app to completely crash and prevent progress of gaming experience.
Mission "The Rumble" at cutscene where Jimmy gets knocked down (I have seen this issue reported in other reviews), and "Go-Cart Race 2" after winning race. Both these issues cause app to crash and prevent game progress. Tried replaying each game multiple times and was unable to correct issue.
I would caution anyone thinking about buying this game, as it is currently broken and unable to be completed.
I have had a great time playing this game and don't personally regret buying it, however, I feel it is good to advise people about issues so that they can make well informed decisions about what they do with their money.
I got excited when I saw there was an update available for the game (Feb 2019), but unfortunately the extremely long period since the last game update hasn't corrected this issue. Which it is apparent this game port to iOS is more for a quick buck than actual gamer experience. Pretty sad.
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A
A. Hartmann
Verified customer
An excellent game for iOS
I first payed this game on the PS2 when I was 8 didn’t understand it at all. I played in high school and fell in love with it. The mini games, the replayability the character development and the plot. Something that I didn’t love about the GTA series is the unrelatable characters. I completely relate to Jimmy due to how I made friends in elementary and high school. I have the Scholarship Edition on PC but it’s in repair and bully crashes a lot in Windows 10 also there’s no achievements at all which is a burden in my opinion. I love the fact that there’s an Anniversary Edition on if it was on PC,Xbox One,PS4 and Nintendo Switch. The have the PS2 version on PS4 but $15 is asking a lot when it cuts away a bunches of content and missions. The iOS port is excellent and needs to be a console and PC release. Also there needs to be a bully College Edition or a prequel of how he was sent to Bullworth. Rockstar listen up because I like this game a lot better than the GTA games including GTA V. This game has a cult following so what are y’all waiting for? Please make a bunch of sequels or prequels to this game.
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E
E. Dickinson
Verified customer
Good Story - Ridiculous Game Play
Let me lay out the game play here. You get a mission or task. You travel all the way to get there. You start to do the task ... and ... waa waaa! YOU FAILED!
Then, guess what ... YOU HAVE TO START ALL OVER! NOT AT THE POINT YOU MESSED UP ON ... NO, NO, NO ... ALL THE WAY BACK TO THE &$#%ING BEGINNING.
So, you friggin start over, and go all the way back, and you FINALLY GET BACK TO WHERE YOU FAILED PREVIOUSLY AND THEN YOU MAKE IT A LITTLE FARTHER AND THEN ... YOU FAILED AGAIN!
WHY? Because there’s no way you can figure out what the heck you’re supposed to do until you get in the situation through trial and error!
ANNOYING AND STUPID!
So, you know what you do? YOU GO WATCH SOME YOUTUBE VIDEO OF HOW TO DO IT ... not because you don’t want to figure it out yourself ... BUT BECAUSE YOU’RE SO FRIGGIN SICK OF HAVING TO START ALL THE WAY BACK AT THE BEGINNING OF THE TASK!
I’m sorry, but that’s stupid! Any game you have to basically watch a video of to know exactly where to walk and how to pass IS STUPID!
ITS LIKE BANGING YOUR HEAD AGAINST A ROCK OVER AND OVER! Just plain annoying!
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R
R. O'Connell
Verified customer
❤️Loved this game on the PS2, And i love it on mobile. Some Problems
If you're thinking about buying this game, but feel Unsure about getting it because of the Price, Here is how this game feels an Plays.
Story: The main story isn't the most innovative thing about the game, but it pays off with great Characters, And the side missions you do will be fun, Might even bring back some memories from your childhood. 7.5/10
Gameplay: Here is what makes the game such a blast, whether it's you pranking your classmates, or riding a skateboard you get early on. My favourite part are the Classes you HAVE to get to on time or else the prefects will be on the lookout for you, Once you finish a class, you'll get a reward, such as, Stink bombs, fire crackers, clothes, E.T.C. 8.7/10
World: Thè places you can explore are kind of limited, The map is not as big as some other rockstar games, except that doesn't matter too much because there're a-lot of things to keep you occupied, like a carnival that you can take dates to, an play mini games. 8.1/10
Cons: There is a camera problem when you're up against a wall, which hinders your site. Steering on the skateboard is a little bit finicky for my taste, either you turn slowly or steer too quickly. 6.9/10
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M
M. Fahey
Verified customer
DO NOT BUY THIS GAME! Broken Port ,Corrupted Save data
The game itself on older systems is great; however, this port for ios is incredibly broken. At first, the game was functional with a few minor glitches that didn’t detract from the overall gameplay experience. Then, suddenly, none of my save files worked (neither the cloud files nor the direct ones). Anytime I attempted to load a save file, the game immediately crashed. What is the point of playing a game when you cannot load your saved progress?
This game is terrible. The update caused me to lose all my progress, and it won’t let me resync with Facebook until I’ve completed a bunch of levels again. I’m uninstalling it because it’s just a complete waste of time.
i have been racing in the events on asphalt 8 for a long time and every time i look to see what i have got the gold line on the top up events isnt moving for a couple of days when i have been racing on the turkey event on asphalt 8
I can't get master key even if i have got b class master key
how can you even get more master keys?