Itec Alert / Tec Secure Lifetime Service Softwares
I purchased a Tec Secure Lifetime License Software/ Tech Support Contract for $378.50 on 5/12/2015. This was a "senior citizen package". The salesman was Alfred Tejeda. I actually checked out the company and it seems legitimate. I was given multiple numbers to call for service : [protected], [protected] and his contact # [protected]. I called today because I have some problems and the first two numbers are out of service. A woman answered the third number stating it was a company I never heard of and never heard of ITEC or Alfred Tejada. I emailed the address I have on record but no response so far. I have the contract on file as well as the bank statement for the echeck I sent. Until today I had no idea there were complaints about this company. Do I have any recourse or is this a unfortunate mistake/scam that I fell into. Also, my computer that I thought was protected may be in jeopardy. My licensed transaction L.T.U.S. number 7283. ID # [protected].