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iTalkBB / ripp off

1 British Columbia, Canada Review updated:

I was using italkbb for a year but their quality is really bad. I asked them to fix the quality of the sound, it was become better for a few month but later on it back to bad quality again. I have enough for their bad services...I told them I have to stop using their services and then they said i have to call back...and i told them can you cut off my service in the due day ? they said i have to call back in 23th the bill day...I forget to call back, i know i forget this but i havent use italk bb for more than a month because their quality is so bad and i dont want to use it anymore and i want to get back my money because I am really disappointed with their quality and services...it s like always drop the line and not clear voice, they keep trying to fix but never work...it is very very annoying..I have to struck with them for one more month because they charge my credit card automatically and cannot refund even i stayed clearly i dont want to use them for a month ago...i am very frustrated with their services, so please stay away with that company

Ia
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Comments

  • Zh
      10th of Jun, 2011
    0 Votes

    Totally agreed, their quality is crappy. their support is terrible at best, and to cancel is a hustle. and will still cost your dearly! Advice to people who are tempted to sign up with them. DON'T!

  • Jj
      24th of Apr, 2012
    0 Votes

    best and the cheapest - only problem is - I can' t use it outside of Canada

  • Co
      24th of Jan, 2013
    0 Votes

    Is there anyone who would like to put them in court to sue them?
    I live in Vancouver, bc. I think most of the victims are our Chinese.
    I am so angry and frustrated with such a crapping company with the worst tele communication companies in the world!
    There is no supervisor whom you can talk to;
    There is no response back to you for you ask for: never repairs, never stop charging you without services, never...
    We can join together to sue them for their bad services!!!
    conelia10@hotmail.com

  • Wi
      28th of Feb, 2013
    0 Votes

    Italkbb is utter ###.. get as far away as possible. dont' even visit them.. My mom went to check out italkbb beacuse of the low price, after asking a lot of questions and everything my mom got the phone plan for like 5$ for first couple months and 8$ after that. But after the first couple months my moms bill isn't 8$, in fact the bill became 20$+ !!! so my mom went to ask WTF IS GOING ON????!! this isn't what we agreed upon.. They replied by saying oh you signed a contract with us with the most expensive plan available, but my mom didn't sign ###!! my mom made sure asking her very clearly of this plan and that she could leave whenever she wanted. But this contract that they said that she signed isn't even real.. she never even signed it, they said that if we want to cancel it, that we would have to bring the contract that doesnt' exist

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