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I signed up with iPAGE and paid them a total of US$126.76 on 29 March 2010 after reading on their intro page that they are affordable, dont tie customers up and most importantly "if unhappy in whatever way, 30 Days moneyback guarantee, 100% refund if cancel within 30 days+ easy to build free website builder tools

However, after 10 torturing hours and I still cant understand how to use their tools to build a website, I decided to cancel my a/c and hire a local web company instead to do everything for me.

The chatline operator told me that there will be a non refundable of US$15 and the rest will be refunded to me.

But when i look at my latest credit card statement i m shocked to receive a bbill of US$99.79.

iPAGE has charged $126.76 on 29mar and only refund me USD27 on 31 Mar!

I then contacted the billing dept who insist that they only refund hosting fees, add on services are non refundable!!

The guy also keep stressing on their "its all under our Terms and Conditions"

I felt really cheated and shortchanged. Because on their main website they do not have a column of terms n condions nor do they made it clear that theres no refund other than hosting charges.

For a IT idiot like me, I just follow their sign on procedure which auto includes all these so call add on services into my cart, i dont even have aoption to opt out as it will have red markings to warn me of the 'consequences'. Moreover all the services are calculated on a 12months basis, not one month or 3months.

I also wont get to use any of the services after my cancelling the a/c so how can iPAGE be so unreasonable and greedy to rip an innocent consumer off this way??

I feel this is outright robbing in a legal way.

Please, if anyone concern can help or advise me where to seek redress or complaint against iPAGE so that this Co cannot cheat other consumers any more hard earn money$$ and to refund me the full amount as promised on their website.

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  2nd of Mar, 2016
0 Votes

Hello sir

IPAGE - tech support office, Mangalore, INDIA
Near Kings Park Layout, Mary Hills Kavoor Post, Mangalore 575015, Karnataka INDIA
any persons have problems and facings issues with affiliate commissions, shared hosting plans, domain, credit card charges, please visit the above ipage address physically

INSTANTLY solved by ipage

here i given another more information about IPAGE BAD WORKS
so visit again

  2nd of Mar, 2016
0 Votes

Near Kings Park Layout,
Mary Hills Kavoor Post,
Mangalore 575015,
Karnataka INDIA IS 100% SCAM Company .

Ipage ready to taken work BUT not ready to PAY OUR COMMISSIONS

  21st of Apr, 2017
0 Votes

I tried for a month and thought it was free trial, but they charged minimum 2 years. Since 2 years subscription only $43, I didn't waste the time to argue. I never used it and forget about it after 2 months. But after 2 years, and my domain has expired, they charged again for $285 for automatic renewal. When I called, they said default option automatic renewal. I have never seen such option, specially outrages subscription fee. This is a scam! I disputed through my credit card company and waiting for result.

  3rd of Sep, 2017
0 Votes

I have used iPage for my two domains for almost a year. The service has been fine and the cost was significantly less than most of their competitors. I found the web builder to be very easy to use and the library of templates extensive. I don't think the site builder is suitable for an enterprise web presence but for small business and personal use, quite adequate. As for the complaints above, the people complaining apparently could not read the terms of service nor figure out what they needed to purchase or what was an add on.

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