Complaints & Reviews

Jasper Consultantspoor customer service! cancelled service request ignored month after month

we do not have a contract with Jasper ...We are purely on a month to month basis!
We sent cancellation 2 months go and the service and request is ignored!
i am forced to seek legal advice, it is passed from consultant to consultant and empty promises!
disgusting service! i strongly recommend that you think twice before doing any business with these people!

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    Jasper Consultantscontract cancellation

    I have been trying to cancel
    My contract and debit orders with Jasper for several months due to poor service and non-resolution of issues which had been going on for several months. Eventually I get a snotty email threatening to cancel my subscription as the payment had not gone through. Several emails were exchanged explaining the issues which to date have not been resolved yet five months later they still
    Debit
    My account and have not cancelled my contract, even after I gave them
    The one month notice as requested- 4months ago. Jasper is one of the worst IT companies I have ever dealt with and would not recommend them
    To
    Anyone that is serious about their business. To date they still debit my account without having resolved any issues and have not cancelled the contract as requested. I am
    Utterly disgusted with their
    Lack
    Of concern for
    Clients well being and business. They simply serve themselves as they continue to
    Steal
    Money out of
    My account.

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