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Jasper Consultants Customer Service Phone, Email, Contacts

Jasper Consultants
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jasper.co.za

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2.6 5 Reviews

Jasper Consultants Complaints Summary

2 Resolved
3 Unresolved
Our verdict: Dealing with Jasper Consultants, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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Newest Jasper Consultants reviews & complaints

ComplaintsBoard
L
10:10 am EDT

Jasper Consultants poor customer service! cancelled service request ignored month after month

we do not have a contract with Jasper ...We are purely on a month to month basis!
We sent cancellation 2 months go and the service and request is ignored!
i am forced to seek legal advice, it is passed from consultant to consultant and empty promises!
disgusting service! i strongly recommend that you think twice before doing any business with these people!

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L
L
Lostland
, ZA
Feb 18, 2021 8:01 am EST
Verified customer This comment was posted by a verified customer. Learn more

I got the same issue, please advise if you have solved it?

ComplaintsBoard
A
1:57 am EDT

Jasper Consultants contract cancellation

I have been trying to cancel
My contract and debit orders with Jasper for several months due to poor service and non-resolution of issues which had been going on for several months. Eventually I get a snotty email threatening to cancel my subscription as the payment had not gone through. Several emails were exchanged explaining the issues which to date have not been resolved yet five months later they still
Debit
My account and have not cancelled my contract, even after I gave them
The one month notice as requested- 4months ago. Jasper is one of the worst IT companies I have ever dealt with and would not recommend them
To
Anyone that is serious about their business. To date they still debit my account without having resolved any issues and have not cancelled the contract as requested. I am
Utterly disgusted with their
Lack
Of concern for
Clients well being and business. They simply serve themselves as they continue to
Steal
Money out of
My account.

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ComplaintsBoard
J
4:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Jasper Consultants avoid this company!

Received a call for a lady called Karen and after 2 could have been 3 call was confirmed into meeting one of the consultants which did not Show up! Or as promise will received a call from the consultant to confirm! Not one of the two commitment was honored!

"Got convinced into meeting with one of there consultants at 10:00 and is sitting no one showed up! Maybe not the best company for business!

And after posting a review of my experience about this company an employ or owner called me and start threaten me! And was harassed by this individual, called me More the 27 times 12mins!

Avoid this company!

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L
L
lesegom
pretoria, ZA
Jan 19, 2022 6:21 am EST

they are bullies, all about money, dont listen and insist to bill us for a service we have already and are paying for inhouse

Jasper consulting has dealt with us so wrong and dont care
been over a year and its affecting my business

L
L
L999
Pretoria, ZA
Nov 23, 2021 9:08 am EST
Verified customer This comment was posted by a verified customer. Learn more

The worst company ever. Stay away.

After the worst service from them since late 2020 and the beginning of 2021 we were forced to cancel our hosting service with them from March 2021. They stopped hosting our web site and it was transferred to a new company. At the end of October they send invoices for hosting from March to October. No service what so ever was rendered in this time and our website was not hosted by them at all. Although they gave permission that the website can be transferred we needed now to supply an original letter of cancellation to make it viable. They keep on insisting on payment and kept on harassing us threatening to hand us over to ITC and blacklisting us... Stay away

Is Jasper Consultants legit?

Our verdict: Jasper Consultants has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Jasper Consultants's position as a benchmark of trust and quality within its industry. Users and clients of Jasper Consultants can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Jasper Consultants earns 93% level of Trustworthiness

Perfect Trust Endorsement: Jasper Consultants achives 93% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Jasper Consultants. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Jasper.co.za has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Jasper Consultants website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Jasper.co.za has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

ComplaintsBoard
C
2:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Jasper Consultants disgusting service

I was contacted by the above company for an interview. I was called 3 times to say I should come for a 2nd interview - I hadn't even gone for a 1st interview. Eventually the first interview was set up, which was 2 hours of testing/fillng in of forms. That same afternoon, I was called by the same lady that set up the interview to say they'd like to see me for a 2nd interview on Monday 27th October 2014 at 11:30. I was there promptly at 11:10, told the receptionist who was filling in that I was there, she said I should take a seat in the waiting are and someone would be with me shortly. I waited and waited and waited. Eventually I got up and asked what the problem was as it was 12:10 already. The receptionist - "Leandre" said she had no record of me coming for a 2nd interview. But, she would see if someone could do the interview. Came back with another lady saying unfortunately no one can see me and I would have to reschedule. I was not amused and openly told them not to bother as they are wasting my time. I left and as I got out of the door - the whole lot of reception as well as the lady that suggested we reschedule burst out laughing and made me the laughing stock of the company. I am not impressed with the way I was treated. Most unorganised company I have ever come across. They are unfriendly and definitely unprofessional.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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S
6:15 am EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Jasper Consultants - Disgusting service - not following procedure

We signed a contract with Jasper and found out they were charging us R1000.00 more than what we can get the website for and were not happy with the webpage. We then gave them 20 Days written notice to cancel as per CPA They have now removed the website and disabled our email address which we paid a once off fee for and refused to hand over the domain to our...

Read full review of Jasper Consultants and 4 comments
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Jasper Consultants contacts

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jasper.co.za

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