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iPage / Bank account debiting activity without notifying its customer

1 10 Corporate DrBurlington, MA, United States Review updated:
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Today 01/08/2015 I was finally able to talk to a decent guy at the iPage billing who agreed to refund automatic hosting fee of $155.40 out of $189.38. It was not all and refused to refund $33.98 but it helps. I was always calling late afternoon or evening. This nice guy was available before 8 o'clock in central standard time. f you have been rejected or unsuccessful to get a refund, try early, it might work. In retrospect, it is, at first, shocking to see someone debited three times out of your bank account without authorization. Because you have no idea what were they for. In the iPage's case, all these turned out to be automatic renewal fees. I told them that I had never selected automatic debit at the time of account setup. iPage said it is automatic renewal for every one first time. iPage controls customers too much! Why can't they give us a choice? Why can't they notify by email what the debit was for?

Jan 8, 2016
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  • Ja
      31st of Oct, 2017
    0 Votes

    Jan, what a horror! I thought that I had one problem with the connection with the service support, but no, I'm not the only one! And it's sad. Yes, and then I found the domain statistics for iPage: People`s disappointment

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