The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Intex Pools / product doesn't hold up

1 IL, United States

We purchased a 24 ft round intex pool. Brought it home and there was a patch on the liner from the factory. The store where we purchased it replaced it. The floor of this one had a pin hole which we found and was able to repair. This year there was 2 more pin holes and we stopped counting there as they were on opposite sides of the pool. We purchased this along with their Krystal clear salt filter which also didn't work so we went to the local pool store and purchased chlorine. This iis what Intex told us to do. Total money spent was $960, 00 on this pool to get up and running. Doesn't include water bill and chemicals. We purchased it May 21, 2011 and this year when we set the pool and found more pin holes it had to be trashed. So for this amount of money we were able to use this maybe 2 summers and in May 2013 it was trash. Intex is not a reliable company and I will tell anyone thinking of purchasing a pool from them DON'T WASTE YOUR MONEY! My family is very disappointed that we don't have a pool this year and that their service is so poor.

May 27, 2013

Post your comment