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intex pools / Bought a 14x36 pool and it has holes in the hoses from pump them I fill it up and find it has 2 holes in it at the seam of the liner.

1 DaytonOhio, United States
Contact information:
Phone: 937 331-8950

i purchashed one of ur intex pools for the season at K-Mart in Dayton, ohio.i go to set it up and to my suprise my hoses leading from the pump had pin holes all thru them had to replace them and then as my pool is almost all the way filled 2500 gallons later we noticed we was loosing water due to 2 holes in the liner the seam dwn in the pool which caused me to have to drain it almost all the way jst to patch the liner, , i do so then fill back up and noticed more holes in the liner at the seam again like the previous holes in liner at the seam, now iam not sue wat ur company is doing but ur product does not reprasent u very well... My daughter bought the same pool this year puts it up and has same issue with it..what in the world is ur company doing cutting corners on ur materials to save ur company on cost on ur consumers behalf is very wrong..Now iam out over 500.00 dollars for pool and chemicals not to mention wat my water bill is going to look like for this tremedous screw up on ur companies part! I sure hope this matter is resolved quickly cause Kmart has told me to contact u guys not them they jst sell ur product thats it!!Its u guys who have to make this right!! I have every receipt fpr everything ive had to purchase for this non swimable pool from ur Intex pool i do hope ur company makes this right and contact me asap cause i have also contacted the BB&B on ur company ur company has to many screw ups in my book this year, i knw to many ppl who r having the same issues with these pools in all different sizes at that so to me that says u guys have been cuttin corners in ur material dept.which isnt very fair to us consumers&our families who have to pay for ur mistakes.. Thank you for ur time and i do hope this matter is quickly resolved!! Sincerely Mrs. Steffanie Harris

Jun 6, 2015

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