Intex — air mattress warranty
Just after 90 days, the Intex Corp air mattress had a leak I was not able to find.
I called the company, they honored the exchange and said to cut up the air mattress send us the Intex logo with the receipt. I followed those directions.
Several months go by, I received the incorrect air mattress. The did not send me the exact model, raised air mattress I had purchased.
Just got off the phone with the customer service rep at Intex Corp. She said I have to cut up the new one just sent and email a picture of it. Why do I have to cut up a perfectly good air mattress. I asked if they can send me the correct one at a different rate out of my pocket due to the mix up. She said there is nothing they can do for me.
Instead of working out some sort of deal. They lost a costumer. I am going to tell all my friends not to purchase Intex products.
Since March 2015, I've been dealing with them! They should have sent the correct product!
More Intex Complaints & Reviews
- Intex - problem with pool pump size! 
- Intex - impeller 
- Intex Air Mattress - air mattress defect 
- Intex 18' X 48& pool - replacement hoses 
- Intex - poor product and customer service 
- Intex Pools - tearing liners that flood yards 
- Intex pool filter pump model 635 - cant replace impeller 
- Intex Corporation - pool pump
- Intex - broken propeller blades on pump 
- Intex Corporation - krystal clear model 637r filter pump