Asahi Pools Reviews and Complaints 2026

Latest Reviews and Complaints

Dwayne miles of US

Jun 25, 2026 12:31 am UTC

Verified customer

New complaint

Featured review

30 foot above ground salt pool

JUNK! Two days after install the uprights warped and are misshapen also two feet up from bottom of pool wall is bowed all the way around. Leasure Depot tells us they CAN'T do anything for us. The pool is LEVAL my installer has 30 years' experience at one time he installed for leisure depot until they stared selling cheap JUNK ! pool is superw30 evesw3052...

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How responsive is Asahi Pools's customer service?

0 Resolved

3 Unresolved

Total complaints: 3

Resolved complaints: 0 (0%)

Unresolved complaints: 3 (100%)

Absolutely frustrating 🫠
It's quite possible that Asahi Pools is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Asahi Pools's silence.

Keywords

above ground pool dismanteling e-mail address hole manufacturer professional pool installer rust safety risk top shelf warranty cover customer galvanized liner order pieces pool snap wall

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MrsLM of US

Jun 16, 2015 7:19 am UTC

Verified customer

Asahi Pools Metal galvanized trim rusted!

ASAHI pool - galvanized part rusted after 3 years! It sits above the wall and is dumping rust on the pool on the liner. We have had to order 12 pieces to snap on to the pool to avoid further rust. We did not know this was happening this winter until we removed the cover. I AM NOT A HAPPY CUSTOMER. A pool that rusts after 3 years or less? I have never seen anything like this. ASHAI pool part is rusting. This is unacceptable! My local store stopped already stopped carrying Asahi pools. Galvanized parts that rust?!?

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Tim 435 of US

Oct 10, 2010 7:36 pm UTC

Verified customer

Featured review

Above ground rusty swimming pool

We purchased our 26' above ground pool from Fox Pools, Lancaster, Pa. 8 years ago. It came with a 25 year pro rated warranty, this was a major selling point ! this past spring I noticed rust under the top shelf in the pool wall, it didn't look that bad at first but after some light poking and prodding it grew into a fairly sized hole "see pics", I had a...

Asahi Pools - Above ground rusty swimming pool - Photo 2

Asahi Pools - Above ground rusty swimming pool - Photo 3

Asahi Pools - Above ground rusty swimming pool - Photo 4

Asahi Pools - Above ground rusty swimming pool - Photo 5

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10 Replies

Business Category: Swimming Pool Equipment & Supplies

Asahi Pools has received 3 complaints on ComplaintsBoard. The first reported case, Above ground rusty swimming pool, was published on Oct 10, 2010, and the most recent complaint, 30 foot above ground salt pool, was posted on Jun 25, 2026.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 3 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Asahi Pools Contacts

Asahi Pools emails

support@asahiparts.com

100%
Confidence score: 100%

Support

Asahi Pools address

PO Box 561, Grand Island, 14072, United States

Asahi Pools social media

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Jul 08, 2026