Interval International / Intervalworld.combonus weeks

W Nov 14, 2017

I've been a member of II for more than 20 years and have enjoyed their bonus weeks available when I deposited one of my timeshare weeks in Florida. This year they sent me the "deposit your week for a bonus week mailer" but neglected to point out that the qualifying weeks were different this year. Consequently, I deposited my week but did not receive a bonus week after all these years. I contacted customer service and questioned why they had sent me a mailer if my weeks did not qualify for the bonus and was told nothing could be done. Needless to say I'm one pissed off client and will spread the word about II's poor customer service.

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