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India Today Group / not fully refunding the subscription amount - subscription no. rd16002468250

1 Noida, India
Contact information:

I have made a payment of Rs.711/- to the Publishers in the month of April 2016 as one year subscription for Readers Digest. I was not getting the
magazine against my subscription. Whenever I make a complaint
they blame the postal department for non-delivery and they are taking
up the issue with them strongly and have been assuring me the prompt
delivery of the magazine. However, this was not happening. All I received from the publishers after making umpteen number of complaint was the 3 old issues of the magazine together in the month of July, 2016. Since they were unable to delivery me magazine regularly every month, I requested them to cancel my subscription and refund the subscription amount. After sending dozens of reminders they send me a cheque
of Rs.237/- in the month of December, 2016. Since then I have been
asking them to give me account of Rs.474/- deducted from my subscription amount, as all I received was 3 old issues of the magazine.

Since December 2016 I have been reminding them to send me the account
of Rs.474/- deducted by them. I have sent six reminders so far
and every time I get the reply "we will get back to you in 2 to 3 working days" However, nothing has happened and I am still waiting for their
reply as to how they have deducted Rs.474/- from my account.

Mar 11, 2017

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