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1.6 104 Reviews

IMVU Complaints Summary

16 Resolved
88 Unresolved
Our verdict: With IMVU's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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IMVU reviews & complaints 104

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Newest IMVU reviews & complaints

ComplaintsBoard
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8:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

IMVU promise of 5,000 credits

IMVU lied to me, that I would get 5, 000 credits, on the January 24th, and it never arrived. I was promised to get 5, 000 credits, plus, I already paid for 2 months, which I already got, on top of the free month, because IMVU prepaid cards, were not here, in Canada, till recently, after, I report misleading, and false information, on them. Today is January 25th, and I still had not received 5, 000 credits, that I was supposed to get. I d like to ask you, to punish them, so severely, that they will think twive, before lying to us, ever again.

Read full review of IMVU and 13 comments
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Alisa Mur
, US
Oct 31, 2018 9:10 pm EDT

я глупая что им верила только(

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Alisa Mur
, US
Oct 31, 2018 9:08 pm EDT

вот такая поддержка хорошая очень жалко аккаунт слов нет как

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Alisa Mur
, US
Oct 31, 2018 9:06 pm EDT

my account Lapula1 I turned to admins with a simple question - "Can I change my age and nickname in my account, for free?" they immediately banned me.
They said, that there was no confirmation of age.
I sent the photo with me and my passport, where I covered the passport number, first name, last name and middle name.
Leave date of birth, city, and photo.
They found the age mismatch in an account.
Maybe I was wrong, I do not remember.
With each appeal, they closed 1 account for me.
motivating this by letting them spam, but understand me.
I want to play, and they have selected this opportunity.
So I write to them in the hope of unban.

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Alisa Mur
, US
Oct 31, 2018 9:05 pm EDT

мой аккаунт lapulya1 я обратилась просто спросила об возрасте имени они меня сразу забанили меня а потом сказали что не было подтверждения возраста отсылала фотографию с собой с паспортом но я закрыла серию номер имя имя фамилию отчество отставила дату рождения город и фотографию Потом они сказали они выявили не соответствие в какомто аккаунте возможно я ошиблась я уже не помню с каждым обращением они мне закрывали по 1 акаунту мативируя это тем что я пускаю им спам но поймите меня
мне хочеться играть они отобрали эту возможность

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Alisa Mur
, US
Oct 31, 2018 9:03 pm EDT

всем привет у меня такая же проблема аккаунты все забрали просят деньги паспорт даже ту информацию что нельзя показывать ещё меня обвиняю запретили основу 1 остальные тоже я им писать больше не могу блок на мне создать не могу я этого им не отправлю я жалуюсь на них за вопрос бан смишно

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Tanlantas
Brodheadsville, US
Jun 23, 2011 10:51 pm EDT

haha... oh and its not so much the question of who uses imvu any more.. more like how many people Imvu uses on a daily basis. Only reason you dont see much bad press on imvu is because the monent you say something they dont like they ban you. Go figure

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girlsmanromario
, AF
May 06, 2011 12:29 am EDT

i need help to get credits my password is important name is loversboychris

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girlsmanromario
, AF
May 06, 2011 12:28 am EDT

wow a hope a get it

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osime
dudley, GB
Apr 24, 2011 12:08 am EDT

if u send me ur account user and pass i will give u 500, 00, 000 credits garanteed my emailo badboyosime@yahoo.co.uk

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LiesNeverHeal
, US
Feb 22, 2011 12:57 am EST

Well I Believe imvu needs to fix my page cause it wont let me edit. But Like The should have of gave you you're credits

ComplaintsBoard
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9:56 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

IMVU - stealing credits

I had over 8ooo real credits and over 4oooo promo credits and when I personally bought stuff you took my real credits Recently when I went to buy something u told me I did not have enough credits even though I have 4oooo rpromo credits I dont suppose you'll answer but I can only try Donhead3

Read full review of IMVU and 6 comments
ComplaintsBoard
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4:50 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

IMVU - imvu unfair banning

After being a member of IMVU.com for over 2 years, I decided to buy credits. I bought some, and when I came back for some more, it said I had to call my bank and confirm that there were funds left in my account. After that process taking a month, I bought $150 more of credits. A day later when I log on, it shows im banned. I contact IMVU, and they tell me...

Read full review of IMVU and 54 comments
ComplaintsBoard
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8:35 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

IMVU imvu

I think that imvu is a waste of time.I think the game is completley unfair.They dont give you any credits.They lie about what you can do to get them.And I think the people on there are disrespectful.They are always cuesing.And alot of people on there are stuck up.And they dont know how to act respectful.I think that the people who created this game are stupid.There whole company should shut down.This imvu game sucks.It is the worst online game that I have ever played.I will not suggest this game to my friends.And I will never play this game again!

Read full review of IMVU and 245 comments
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diamond Royalty
, US
Nov 22, 2022 2:51 pm EST

It wont let me buy stuff on imvu so can you take my account off of hold so i can buy stuff

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Bre Breezy
, US
Nov 07, 2022 3:10 pm EST

Servers have been down longer than three hours. Fix this [censored]. We pay to much money for this to happen and we want to see our friends. Hurry up and please fix the issue.

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Tamara Elizabeth Hayes
, US
Oct 26, 2022 6:06 am EDT

She is stalking me and My family and she has my family last name on her card and I have flagged her and her sister also and the sister name is faithwolfclaw and she is doing the same thing and I have had it with getting bullied and herassed

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muhammadahmad98
, US
Sep 24, 2022 3:27 pm EDT

i am playing this game for many months but I don't know how to play it. can anyone tell me and suggest me.

https://lifemodapk.com/imvu/

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Oliwia Bilska
, US
Sep 20, 2022 11:58 pm EDT

Hi my friends account got disabled for a reason she dosent know I would really appreciate it if you guys could reactive her account, with keeping everything there. She also didn't put an email when creating it so if you guys could just reactive it she would be really happy

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Rhino Whiting
, US
Aug 29, 2022 12:17 pm EDT

Around at 3:00pm on Saturday 20th Aug I purchased $10 worth of credits which gives me 10,000 credit. Some how I did not receive it. please either refund my money or add 10,000 credit to my account please.

my Profile name is @RtheBadass and my email is minx119@hotmail.com

Customer ID: [protected]

Cheers, Mr R

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Kenneth Griffin Jr
, US
Aug 22, 2022 6:59 pm EDT

My account @KINGJr4KT was hacked and when I got the account back it was banned due to somebody trying to sell it when it was taken over and I spent everything on that account And it’s not fair to me please do something

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jtjackson
, US
Nov 19, 2019 6:11 am EST

Can u gfit me 10, 00

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Carolina Cunha
, US
Aug 11, 2019 4:59 pm EDT

I tried numerous times to recover my n1ty account and every time the staff were rude to me. the incompetence is such that when they activate my account it blocks right away. I wanted to go back because in the past I spent a lot of money on this [censored] I gave up playing, but I want my account back my friends are there.

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dudohare
, US
Dec 18, 2018 4:37 am EST

Its an amazing piece of information.
https://www.psnmasters.com

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IMVU contacts

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