MovieStarPlanet’s earns a 1.2-star rating from 111 reviews, showing that the majority of players are dissatisfied with gaming experience.
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Mixed Feelings About MovieStarPlanet
As I delve into the world of MovieStarPlanet, I find a mix of opinions that paint a complex picture. Some users express concerns about poor avatar designs, laggy gameplay, and disappointing customer service. On the other hand, there are those who enjoy the game and find it entertaining, especially when it comes to creative aspects and social interactions. It's evident that MovieStarPlanet has its share of challenges, but it also holds moments of joy for those who navigate its virtual realm. If you're considering joining, it might be wise to approach with caution and an open mind.
Tips to improve MSP!
MSP is a great website, however I think that there are ways to make it even better, for example maybe we could introduce some new games such as a 'match making game' where it asks you a series of questions to match you to another user. I think that this will be very successful and introduce more member because everyone is OBSESSED with dating on MSP. Another problem with MSP is that its very hard to gain money, I know that this was intentional to create more VIP users but for me to get at least 600 coins to buy one item it takes about a week! Maybe you could create some events or challenges with Pixie Star to gain money - just an idea. Lastly, when I go on the dress up game and if you happen to wear a hat or an accessory, the game wont let you take it off so if you are dressing as a 'fairy' for example and you are wearing a beanie its very unlikely that you're going to win as the best dressed person. Anyway sorry for this long essay about MSP but I hope you can agree or use some of my idea to make MSP better than it already is.
Exactly what you expect (Honest Review)
~Honest Review~
It doesn't ask for much information when you first create your account, so you need to be extremely careful with your password because if you forget it, it's pretty much lost forever unless you want to waste your valuable time with the HORRIBLE process to redeem it. My friend went through this struggle and I don't recommend it to anyone. I always keep my password safe and secret.
As well if u buy vip, HAVE COMMON SENSE.
Be extra careful with vip on how you act on the game because a report or flag on your aco$#*! could mean the removal of your account and no refund of your vip purchase. For example, don't swear around the filter or act inappropriately. It is a free online game open to all, so playing it you are accepting the potential that you will run into creeps and trust me, this game has its weirdos.
Don't let that deter you from the game though. It's fun if you don't take it too seriously and there's a lot of excitement to be had equally and without membership from meeting people to fun customization options.
What I opted to do is purchase a 1 week membership and buy all the vip things I wanted. Once my vip ended, I kept it that way. There are many ways to earn starcoins (the primary currency) aside from purchasing vip so don't fall for that money grab when you can just have a little more patience and save your money.
If you are between the ages of 6-12, I recommend you let you parents know you are playing it. It is for your safety.
If you are between the ages of 13-17, don't reveal your personal info! I know the urge is there, but no good can come from sharing your social media or contact info with strangers!
If you are 18+, you better be a parent or MSP staff member because it's against the guidelines to play this and be an adult otherwise! This game is made for children!
Otherwise, keeping your age a secret is probably the best option overall.
Why does the boy named "lookingforagf" need to know you are 11 years old? Truth is - they don't!
REMINDER: WRITE DOWN YOUR USER AND PASSWORD SO U DONT FORGET! YOU'LL THANK ME LATER!
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Pros
- Engaging Social Platform
- Creative Customization Options
- Safe Environment for Kids
- Regular Content Updates
- Educational Gameplay Elements
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Cons
- Limited demographic appeal (targets mainly tweens)
- Potential for cyberbullying and harassment
- Limited educational value
- In-app purchases can be expensive
Msp is a GREAT game
Firstly, I see everyone in the comments talking about MSP STEALING money. Are you serious people? When you buy vip, whatever amount you pay, there is a square that says: ? reccuring payment ?. You have the right to uncheck the square. You honestly have to pay attention. Secondly, I see some people talking about how MSP is unsafe because their child has get hacked. If your password is ? lol123 ? ? abc123 ? ? pooplol123 ? or something like that, that doesn't surprise me that you or your child got hacked. Use a safe password that you will remember and DON'T tell it to anyone. MSP has written about this ALL over the game. There's even a message in the first page that prevent your child from getting hacked. MSP is a safe game, and it is not their problem if your child if your child is still not mature to have a safe password and not to share it to anyone. Oh and ? hackers ?, 95% of the time these people are trolls. They just want to scare you. And even, EVEN if they were real hackers, they wouldn't spend their time on a KIDS game. Thirdly, people say the game is ? inappropriate ?. Ridiculous. Sure before the game was a little more for teens because they were some animations, clothes ect that were for more mature people. But those were quickly removed from the game because another compagny buyed it. Sure, there is still some clothes that are a bit revealing. But not only 7-10 years old play this game, teens too! MSP is trying to please EVERYONE. They did like 5 unicorns theme just because it was requested from younger people. And finally, the chat. Yes, you can write some X' between the letters so that you can say bad words. But MSP is, and Im repeating it, a VERY safe game. They're doing everything they possibly can to have those words removed and banned from the chat. Yes. They are some people that are malicious and trying to ? corrupt ? childrens, but If your child is pretty mature, they will click the report and block button and MovieStarPlanet will banned or give a warning to this person. In conclusion, Msp IS a safe game, and if your child is more than 10 yo and is mature for their age, then go ahead, let them sign in. But still, tell them to not talk to strangers and to not give their personal information. I hope my review helped you.
MovieStarPlanet Complaints 107
Scam
I’m extremely disappointed with MovieStarPlanet and their handling of VIP purchases. After paying for their VIP package, which promised exclusive benefits and content, I did not receive the services or items I paid for. Their lack of accountability is shocking. Despite contacting their support multiple times, I received vague responses and no clear...
Read full review of MovieStarPlanetThe game
Ive been playing moviestarplanet for almost 10 years now, and I have never in my life been more dissapointed in this game, there is mobile games made by 10 year olds that run smoother and faster than this game, they only care about their second game (MSP 2) now. They dont respond to any emails concerning the lag,bugs,glitches, for MSP1, many people still...
Read full review of MovieStarPlanet and 1 commentI have several issues with this website
I have several issues with this website.
1. It's near impossible to even do anything. In order to buy new things, you have to have hundreds of coins. You can usually get maybe 20-40 per game you play.
2. People cheat. There are games where players pick the winners (craziest cards and a fashion game). Most people will set up deals, meaning that if you continue to vote for them, they'll vote for you. Ensuring that it's mostly the two of you who win, which effectively ruins the game for the other players.
3. Beggars- Oh my gosh, the beggars. They'll continually ask you to vote for them so that they can win. And if that's not annoying, try saying no to one of them. It's like all hell broke loose, causing drama on a game that should be fun. When people ask me, I typically tell them that I don't vote for people who ask, in fact that makes me not vote for them even if I think they're the best choice. Then they act like they're being killed.
4. So much inappropriateness!- I've seen people ask where someone lives so they can come rape them, young girls asking for sugar daddy's, and so many people saying sexual things. This one dude started telling a little girl he was going to give her a golden shower, and then started to explain in detail what it was! When I private messaged the girl, she said she was 11! COMPLETELY inappropriate.
5. Bullying- I think this is enough to be said on the subject. I was speaking with my girlfriend in private chat, and she started getting trashed by a random girl we didn't even know.
This site is completely awful, and should be taken down. Keep your kids far away. This isn't worth the trouble.
Is MovieStarPlanet Legit?
MovieStarPlanet earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for MovieStarPlanet. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
MovieStarPlanet has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of MovieStarPlanet's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Moviestarplanet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Moviestarplanet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
The MovieStarPlanet website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
We looked up MovieStarPlanet and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While MovieStarPlanet has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 1% of 107 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- MovieStarPlanet protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to MovieStarPlanet. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
No one really helps
there are people that are lazy don't help one bit and i been trying to get my [censored]ing account back and it's not working i sent in dozens of complaints and no one will help me I tried all I can do to get my account back my user on movie star planet is Mackenzy Nici and i let someone have my acc little did i know. my email and password were changed, and I cannot get back into Mackenzy Nici I'm so tired of trying please have someone call me and help me proper with this. me Emil on the account was Danny boy [protected]@gmail.com and my password was lovelove12 and I tried every tom dick and Herry to get in it please for the love of God Emil mail me back at [protected]@gmail.com or call me at [protected] or [protected] if you don't what to get sued. then help me I'll get the federal law in this and take it to Suveer court. please send me help on getting Mackenzy Nici back to me.
Claimed loss: hacked email and password
Desired outcome: i would like an apology. and some one to get off there [censored] and help me
Confidential Information Hidden: This section contains confidential information visible to verified MovieStarPlanet representatives only. If you are affiliated with MovieStarPlanet, please claim your business to access these details.
Locked account
This happened just a few days ago on January the 19th 2024 at around 8pm at night. I accidentally bought a star coin top up by accident not realising what I was doing as I did think I was buying Vip. Upon knowing this I requested a refund through apple pay for only £1.49 so it wasn't even a large sum either, and I assumed they would just revoke my starcoins and diamonds. But instead I got my account locked permanently and a lock number 42. I have emailed them from the 20th and have yet to receive a response from anyone. Not a single person has gotten back to me and so have only received the automated email.
I find it very bizarre and scummy that the company locked my account all because I requested a refund which I would have then bought the VIP instead which is what I initially wanted to do.
Desired outcome: Just to be able to get my account back, I don't care if all of my starcoins are gone, just jot my items or account.
Confidential Information Hidden: This section contains confidential information visible to verified MovieStarPlanet representatives only. If you are affiliated with MovieStarPlanet, please claim your business to access these details.
locked my account 4 years ago
4 years ago movie star planet locked my account samantha1234spirit and ive sent multiple emails from my then email [protected]@icloud.com to try resolve the issue as ive spent so much money on that game and it still hasnt be resolved so please un lock my account
i just want my account back so i can start to like msp the way i used to and im now an adult so i will treat every user nicely.
Confidential Information Hidden: This section contains confidential information visible to verified MovieStarPlanet representatives only. If you are affiliated with MovieStarPlanet, please claim your business to access these details.
Was this ever resolved?
I'm locked out my account locked for minutes
I went to my dads house, when I came back I was hacked, my account
>< was locked when I went to go log in, I put a lot of $ in that account time effort all for it to be locked it wasn't my fault. Its lockedforminutes I dont even know what that means, I never gave my password to anyone, I was logged out multiple times before id changed my password so many times cause of this issue. I did purchase year vip a waste of 70$ to get locked.
Claimed loss: my acc is lockforminutes would like it to be unlocked please
Desired outcome: id like my account back >< please it wasnt my fault i was hacked i didnt give my password away or anything.
i purchased top on the 5th i did have $80 in my cash app account, i got charged twice & didnt purchase it twice it pisses me off cause im getting ripped off by your company i would like to say this is not the first time this happened but im getting extremely pissed off, im tired of getting ripped off i want my money back.
Permanent Lock
So basically I have this account which WAS VIP.
I think was level 24, definitely 20+ though. USERNAME: ImaniBirq1
And one day I try to log in a it says PERMANENT LOCK which I'm fuming because I spend hard earned money on that game. AND OBVIOUSLY HOW AM I GOING TO HAVE SCREENSHOTS OF RECIEPTS DATED BACK WAY OVER A YEAR AGO so its not like I can send evidence of purchasing VIP, the only thing I can prove is having certain features of my character which you have to be VIP in order to buy IN WHICH I do have screenshot of avatar/character.
And I know for fact I haven't done anything against the terms and conditions so i believe its a misunderstanding.
Lock number: LockPermanent
Desired outcome: I want the account back please.
Had it been resolved?
Hacked
I love this game alot and I just recently came back and started playing. When I did play I was younger and was not very smart in the head, as someone told me they would buy me vip, and I gave them my password to do so. As an outcome, I got hacked, and now I am sending this to recover my account and password. Another thing is that I did not associate my email as I was young and did not have one, so I can not try the "I forgot my password" option.
My account name was itzbellla21 and the previous password that was changed was schwartz1
Please email me at [protected]@icloud.com as soon as possible please!
Desired outcome: account and password back
They rob you and dont even care
never give these clowns money man bc if one of their salty mods misunderstands what you say, be it their negative minds cant take things any other way BUT sexually or messed up, they'll permalock your acct and delete it not even caring. when you ask them what the hell happened? they just say you MUST show them a receipt inorder for them to even think about appealing it. so all some hater has to do is whine enough to gestapo msp and POOF all your hard earned money spent on something you liked doing, GONE. what other companies are allowed to rob from you what you bought from them, over language used? when the game is 13+ AND they dont even tag the damn word '[censored]' yet tag a thousand other words that arent even bad. this company is crap GO ELSEWHERE THEYRE FREAKIN THIEVES.
Desired outcome: GET RID OF SAFECHAT AND DO YOUR FREAKING JOBS N STOP STEALING PPLS HARD EARNED MONEY THAT YOUR LAZY SELVES BARELY DO ANYTHING FOR. $80 FOR VIP JUST TO GET PERMALOCKED BOYCOTT CENSORSHIP
Canada's Dead
Man. I'll list it.
- Top photos get max 40 likes (compared to the US, 100+)
- The chatrooms are absolutely deserted (compared to the US, 3 FULL skate chatrooms)
- There are like 7 active forumers (compared to the US, 30+)
- One person actively making movies (compared to the US, constant stream of new media)
- ^ Same goes for ABs and Photos
Desired outcome: Please up the advertising in Canada. Many of us are moving to the USA server, while there are still some of us attached to this one. I'd hate to see this server die, truly.
Movie star planet
I am a level 8 and it says I got 230 friends and I only have 100 and yes I counted how many friends I got so I made anther account and it did the same thing can u please tell me what's wrong.
decline
ADVERTISE MOVIESTARPLANET!
thats how i found out about the game and started playing in like 2010.
nobody wants msp 2, we LOVE the original. STOP. ADVERTISE!
use tiktok, use youtube, use commercials. Do you know how fast it is to make a tiktok lol. ASSIGN A MEDIA PERSON AND ADVERTISE! i miss this game, but i get on and im lucky if i find more than 2 people in a chatroom. it wont even let me go to a different mall chatroom bc its so dead. please advertise, i dont want o see this game die. You could bring so many lovers of this game back if theyre just reminded of it.
Desired outcome: more players.
Blocked account
My account was locked by lock number 42 and it says it was because of a suspicious transaction. I have a receipt for my transaction through cashapp. I've sent in proof multiple times but nothing is being done. I've read every rule and I haven't broken any of them. I'd really like it if someone could please help me out. It would be greatly appreciated. Thank you so much.
Desired outcome: Unblocked account.
Sexual harassment
Hi, my name is Josephine and i'm registed on a french moviestarplanet account. I have my account since 2012 I guess and I just found my password after so many years.
I have been really chocked about people who are asking for nude there!
There are only child/ teen on this game! We must do something!
I went on the beach and cafe and I received 5 messages of boys account who asked me for nude!
I hope we will found a solution or something! :)
Have a very nice day.
I'm sorry my English is not perfect, French is my first language :)
My account being blocked
I was locked out of my account for unauthorized payments, which isn't true because I payed for it with a gift card that was given to me, I emailed them a couple times about it, and they keep repeating the same thing over and over about why it was locked, my account is wassupguys345, and they gave me a lock number: 42 and I appealed it, but they're not doing anything about it. I really want my account back, I didn't break any rules nor will I ever break them please help me.
pls do something because I don't like that I can't play online pls fix that you don't want fans to stop playing
Unable to change clothes
When I go to change my leggings, it just layers what I have on instead of replacing them and I can't take them off. It's really annoying because no matter what I can't change it. I currently have the fishnet leggings. But I can't figure out how to take them off, and when I try to wear a skirt or a different pair of pants/leggings, you can see the fishnets are still there.
Desired outcome: Please fix this or tell me how to do it myself.
MY vip disappeared
SO in February (feb, 27, 2020 at 7:32 AM) I bought a year vip and then in december I bought 2 years of vip December 25th at 5:41 AM and at 2:20 PM both year d-packs and for some reason when my year vip ended for February I lost my 2 years of vip as well. I dont understand I used 100 dollars for those 2 years and they're gone. If there is any way to return the VIP to me that would be lovely. I'm on the USA server and my user is > R a i n y < and my email is [protected]@gmail.com
Unethical behavior
This incident happened today in the past hour. Today being, 2/21/21. A user: freerarenumber1 is making fake accounts of me and slandering my name telling people to report me to get my account suspended when I haven't done anything wrong to anyone. I am very worried that my 4-year account will be suspended if this keeps happening. She is causing personal threats by commenting on all of my artbooks and my looks and there is no way for me to delete those comments or turn them off. I feel very unsafe being on this app with a user like her and I am not the first person she has done this with.
Please help make this app safe for me again, I have put so much time and money into it and I don't want to quit.
My user: Libby2476
The girl's user: freerarenumber1
Desired outcome: I would like her account suspended and the fake accounts of me deleted. The only accounts under my username that are legit are Libby2476 and Libby2476(backup) all others are impersonations.
dimond products
I bought a Dimond item that I didn't mean to buy and I cant even gift it to anyone. I dont know how to not have it anymore. I think that it is silly that I cant return my items. I would like my diamonds back as I did not want to buy it
Desired outcome: my dimonds back
About MovieStarPlanet
Here is a guide on how to file a complaint against MovieStarPlanet on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with MovieStarPlanet in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with MovieStarPlanet. Include key areas of concern, any relevant transactions, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps carefully to effectively file a complaint against MovieStarPlanet on ComplaintsBoard.com.
Overview of MovieStarPlanet complaint handling
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MovieStarPlanet Contacts
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MovieStarPlanet phone numbers+45 51 914 417+45 51 914 417Click up if you have successfully reached MovieStarPlanet by calling +45 51 914 417 phone number 31 31 users reported that they have successfully reached MovieStarPlanet by calling +45 51 914 417 phone number Click down if you have unsuccessfully reached MovieStarPlanet by calling +45 51 914 417 phone number 96 96 users reported that they have UNsuccessfully reached MovieStarPlanet by calling +45 51 914 417 phone number
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MovieStarPlanet emailsus@moviestarplanet.zendesk.com100%Confidence score: 100%Support
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MovieStarPlanet addressMikado House, Rued Langgaards Vej 8, Copenhagen, 2300, Denmark
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MovieStarPlanet social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 20, 2024
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