IHOP reviews and complaints 1
View all 897 complaintsIHOP - I am complaining about glass in my pancakes
On 12/1/2018, Walter James and myself (Donevette Evans), went to IHOP, on 2430 173rd St, Lansing, IL 60438, about 5:30 PM, at 5:55 pm when Walter James was eating his pancakes a trick piece of glass was in between his teeth. I took a video of it and then I got the Manager, when she came she looked at everything on our table to find out where the glass came from. She asked us to pass her the syrup, when she took the top off the syrup, the top of the jar was broken, the piece of glass had broken off the jar and fell into the the syrup of course she didn't charge us for our meal, but that was very scary to us, Mr James is 68 and I am 66, he could have died. The Manager said she will be checking all of the jars, but I feel all of your Restaurants should check their jars. Because we will from now on. I love the way your Manager handled the situation. I'm having problems with sending my videos to big.
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