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Idea Cellular / Recharge

Hi,
On 13th March, I tried to recharge my mobile number [protected] from Idea's website online for 500 ruppees. The money got deducted but mobile was not rescharged.
Again i tried to reacharge from PAYTM website for 500 rupees and it got recharged. Below are both transaction details.
I request you to help me in gettinf my first transaction's amount back into my account.

Statement of AXIS Bank Account No - XXXXXXXXXXXX145 for the period (From : 13-03-2012 To : 13-03-2012)

Tran Date CHQNO Particulars DR
13-03-2012 - ICONN/[protected]/130312/CCAVENUE.COM/CHARGE 500.00
13-03-2012 - ICONN/[protected]/130312/CCAVENUE.COM/CHARGE 500.00

Thanks and Regrds,
Harsh Singla
[protected]

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