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[Resolved] IberoStar / medical services

1 Montego Bay, Jamaica

I am staying at the Iberostar Rose Hall Beach in Montego Bay Jamaica. One night I went to the bar and when I went to leave I slipped, fell and incurred injuries to the face and mouth. I received a laceration on my chin and a broke one front tooth. The nurse at the hotel didn't provide adequate medical services and instead sent me to the local private hospital. I had to wait 5 hours because the hospital didn't have the proper tools to fix my injury. Finally later the doctor there took care of my injuries but I incurred nearly $2, 000 in costs that we're not part of my travel plans. I want Iberostar will cover these costs because my injuries occurred on the hotel's property and the staff's inadequate services resulted in unnecessary egregious fees.

  • Resolution statement

    Didn’t resolve

Jun 5, 2018

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