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Hughes Network Systems / satelite does not work

1 United States

I am a senior citizen, disabled vet, on a fixed income. I could of chose any company but I chose Hughenet. Two hours after installation I realized I made a big mistake. Internet was so slow it wouldn't load any Apps. The installer failed to install the router close to the TV, so I could not connect directly. Hours after install I called tech support, Paul from Brownsville Tx. He failed to follow up and lied to me. Called the next day talked to Christianson who told me that if I wanted a installer to come out I would have to pay for him out of my pocket. Im a customer for hours and this is how you treat me. I've been scammed. Shame on you, my next contact is the Attorney Generals Office for crrimes against the elderly.

Nov 16, 2018

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