HSN / order issue
i ordered a roomba vaccum from hsn on may13th, and about 5 mins after order was placed i realized my old apt# was still on account...i called hsn customer service and advised them of the error. the rep i talked to was very nice...she stated that she would change the apt #. about 3 days later i got an email showed delivery confirmation, but to the wrong apt number even after i called and told them. so i called them back she said not to worry they would dispute it with ups. about 2 weeks later i got a letter from hsn stating they researched it and ups shows it was delivered. well i called them and they said once again it will be fixed dont worry you wont be charged. its not july25th and guess what it showed up as a charge on my checking account..now they state they dont show i called 3 days after i placed the order to change it..i have now had to file a dispute to get my money back from hsn...
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