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H&R Block / HRB Digitalservice

My common law boyfriend and I finally found time time to do our taxes and we are outraged at the lack of customer service.

Squire and I and our 4 month old baby sat for an hour and a half for the guy helping us at the Seton location in Calgary Ab to tell us they messed up our profile and they wouldn't call tec support and asked us to leave. He didn't offer to call around to get us into a different location.

The guy helping us made me feel like I was a inconvenience and with a 4 month yr old and did not seem to care we waited for an hour and a half.

I am beyond speechless, and I almost was in tears due to stress.

Ka
May 01, 2017

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