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Hp / Pavilion Notebook / a lemon

1 Yuma, AZ, United States Review updated:

Nothing but problems for the almost year I've owned it. I've just sent it in for the second hard drive replacement plus othe repairs. HP lied to me and said if I had to send it in for repairs again after the first time they would replace it. I cant count the times or hours I've been on the phone trying to get help from some one I can't understand and the can't understand me. Can never get in contact with any one who has any authority to make a decsion to do any thing accept puut a bandaid on the lemon and send it back. I WILL NEVER BUY ANOUTHER HP PRODUCT. Thank you, Joe Reese

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  • Yi
      20th of Aug, 2009
    0 Votes
    Hp / Pavilion Notebook - Lemon
    Joe Reese
    United States

    I purchased notebook in Aug. 2008 have had nothing but trouble since day one. Been on the phone with people I can not under stand, and they can not under stand me either for more times and hours than I can count trying to clear up constant ongoing problems. The hard drive crashed for the second time now, and it's returned to HP again for warranty repairs. I've asked for a replacement the first time it was sent in and was told if I had to send it in again it would be replaced. Well so much for HP telling the truth, they won't replace it. and are going to force it on me untill the warranty runs out. It is next to impossible to talk to any one to register a complaint or has the authority to accept responsabiliy for making any judgement other than put a bandaid on the lemon and ship it back. I WILL NEVER BUY ANOTHER HP PRODUCT FOR AS LONG AS I LIVE. Joe Reese

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