SUBMIT A COMPLAINT / sofia apartel

Los Angeles, CA, United States
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My son and his friend were looking to rent a HOTEL for some gaming convention in Los Angeles July 1-3. They were quoted $170 per night plus tax. They were told one queen size bed and two twin beds, in a HOTEL. After giving their credit card number they were sent a "receipt" stating that they would be charged $879.00. We tried to cancel, and were told that they would pay anyway!! These boys have disabilities, and they were duped into renting an apartment!!! No cancellations???? I 've never heard of such a thing!! What can we do? If it had been my credit card I would have disputed it with my CC company. The mother of the other boy seems to think there's no recourse, and wants me to pay half!! Help!!

Jun 19, 2017

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