Home Depotnon-delivery of order number w927512538

Date: June 7, 2018
Time of incident: 3pm ET
The delivery personnel was extremely rude and disrespectful to the 72 year old female consumer by yelling and speaking negatively about the living arrangement of the female. The dark skinned driver was loud and kept stating that he was running late and did not have time because he was getting off of work. The dark skinned driver told the elderly female that her home was junky and that she needed to get help. He further told her that he was running behind and he will not deal with trying to get that refrigerator into her home. Because the dark skinned driver was running late, he took his frustrations out on a 72 year old elderly woman. The yelling and cursing was not called for. The dark skinned driver told her that the delivery will be rescheduled. He yelled at the other driver and told him to "put that s**t back on the truck". The younger driver was going to help move three items but the dark skinned driver told him "no and to get that s**t back on the truck".

Jun 07, 2018

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