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Holiday Inn / scam and cheating

United States Review updated:
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I really can't explain what happened in 100 words because as I sit here, the situation is still not resolved and I've been on the phone with my bank and their Woodstock VA- Holiday Inn Express for over 2 hours (9-16-08@ 8:30pm). In a few short words, they over charged my account because they forgot they took a deposit ($186.50) a week before my reservation. This is an error of $186.50 not to mention when they were supposed to be fixing it... they charged me again... still waiting Mr. Patel. Calling Corporate office.
Va
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Mo
  4th of Nov, 2009
Agree Disagree 0 Votes
again this is an easy fix...sounds like some front desk problems...lets get to work there management team this need resolved fast with apologies in order...an the other hand maybe someone didnt forget...they were just plain dishonest...investigate people!

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Holiday Inn Logo Holiday Inn
Customer Service
Overall Satisfaction Rating

105 Reviews
Three Ravinia Drive
Suite 100

Atlanta
GA
United States - 30346-2149
+1 770 604 8760
+1 770 604 2378
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