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Holiday Inn / scam and cheating

1 United States Review updated:
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I really can't explain what happened in 100 words because as I sit here, the situation is still not resolved and I've been on the phone with my bank and their Woodstock VA- Holiday Inn Express for over 2 hours (9-16-08@ 8:30pm). In a few short words, they over charged my account because they forgot they took a deposit ($186.50) a week before my reservation. This is an error of $186.50 not to mention when they were supposed to be fixing it... they charged me again... still waiting Mr. Patel. Calling Corporate office.

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Comments

  • Mo
      4th of Nov, 2009
    0 Votes

    again this is an easy fix...sounds like some front desk problems...lets get to work there management team this need resolved fast with apologies in order...an the other hand maybe someone didnt forget...they were just plain dishonest...investigate people!

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