Non-delivery of domestic Gas even after 11 days of booking
I am a custoomer of HP Gas (Dealer: Kalachowki Gas, Dealer code is 131330). I booked for a new gas refill (cylinder) on 12/09/2007 and till 24/09/2007, I was continuously calling up for delivery. On 24/09/2007, I finally lost my patience and went straight to the dealer's office and asked for an explaination. The receptionist made over 10 calls to outside parties and requested them to return their extra cylinder for my deliver. I wonder if HP Gas has started a new system of storing extra cylinders at their 'SPECIAL CUSTOMERS' residences for emergency delivery. or is it BLACK MARKETING TO SMALL SHOPS AND RESTAURANTS?????
During the previous visit of the HP gas delivery boy, he had demanded for extra money other than the printed price on the bill. So, this time, on 24/09/2007, he had visited my Housing Society but did not deliver the gas because he remembered that I had not paid him his BAKSHISH.
Finally, today morning, I received a new gas refill cylinder, which was found to be leaky and replaced after one hour.
SHAME, SHAME !! HP needs to be privatised. Thta's the only solution to end the customers' harassment.