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Hewlett-Packard (HP) / my hp notebook

Schenectady, NY, United States

After going thru 3 HP laptops, and one catching on fire, the customer service rep sent me an email telling me to go to the link which was provided in the email to order a new laptop with the things I wanted on the laptop. She told me this new one was coming directly from the manufacture, (which it was coming from China) I ordered the laptop with a backlighted keyboard, a solid state hard drive, windows 7 etc. well guess what the computer ### the bed after 7 months AGAIN I took it to a very reputable computer place in my town and he said that the hard drive died, and it wasnt a solid state hard drive it was one of the cheapest that is made, and they also told me that it was not a laptop made to order it was a REFURBISHED ONE. not a happy camper.

Da
Jul 14, 2016

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