Hewlett-Packard / HP Development Company / customer/support service
I purchased a HP laptop a few years ago and it developed a problem on running so I did a restore to restore point that was 2 years ago. I kept getting error that I needed to active my Windows 7 but had no Product Key to do it.
I contacted HP who I purchased the computer from and there solution was to offer to help me if I paid them money. I bought the computer from them it included Windows 7 OS but I guess it is only good for a while with HP equipment.
If you have a problem it will cost you money for HP to help you with there own product
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