Hertz / car rental

Morrow, GA, United States

I was in car accident. MY insurance called in reservation, FAYETTEVILLE GA location. I pick my rental up on 10/29/2018, vehicle was nice and clean. Next day 10/30/2018 I was called to bring vehicle back for exchange I guess for maintance. Fayetteville location didn't have any more vehicles so I was sent to the Morrow GA location. I was told it was being replace with another SUV, that didn't happen instead we was given a nissian Altima, It was super nasty inside and out. We had to get to work so we didn't have the time to wait another hour. We get to work open up trunk and find someones whole bag of garbage on top of car being dirty. Then a tire pressure light pops on and its past the date of oil change. This is very very bad customer service,


Oct 31, 2018

Post your comment