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Hathway - Kandivali East / Poor customer service

1 India Review updated:

Hi,

I am Amit Gupta resident of kandivali East.

I am having hathway broadband connection. I lodged a complaint for NO INTERNET CONNECTIVITY on 30th Sep 2007 at 8:15 AM. After that I called up number of times to them but they are not able to rectify it. Every time they give me an excuse that in 1/2 hour we will call back you but they never. Till the time (3rd Oct 2007 11:15am) there is no response from their end.

Their customer service is such a BAD and also technical support.

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Comments

  • Na
      11th of Nov, 2008
    0 Votes

    Same here... I have their internet connection too...Their Customer service is worst i have ever seen... The numbers that were given to me during installation to contact if any issues arises are not at all working...The Numbers are dead and the remaining numbers go on voice recording...

    Pathetic Service...Do not take Hathway connection..You will be conned...

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    Regards,
    Navin D

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