Harbor Freight Toolswoeful service


This companies website is an exercise in exasperation. There is no retail store here in Hawaii for this company, but it's just as well, I have no intention in ever stepping foot in one of their outlets ever again.
An order which I had placed online instructed that I would receive an e-mail regarding shipping costs after the order was processed. What they fail to tell you is that this could take up to 72 hours to accomplish !
The runaround I experienced from their so called "Customer Service Department" rivals that of the former Soviet Union's government bureaucracy.
I canceled the order and found the same item at for half the price, that order process took less that 2 hours

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