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Haband / Bait & Switch-Unbelievable!!!

United States
4.15
Contact information:
Phone: 706-354-3713

This company is unbelievable!!! I ordered four short sleeved sweaters from them in FOUR different colors. The order showed them all as being available when I placed them into my cart. I received one of one color, and THREE of another color. My e-mail to them--the only contact info given on their site, went unanswered. In disgust, I searched the net for their phone number. One of the sweaters didn't even look like the photo.

I called their CS and got this response "well we sent you three of one color because the other colors were out of stock"!. Did you ever hear of such a thing? They just didn't want to give back the money and sent what they felt like. I ordered shoes before and the shoes didn't look like the photos. Customer service said "well, it's close".

I have never seen a company operate this way in all my years of online shopping. It really is disgraceful!
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Haband / Bluestem Brands Logo Haband / Bluestem Brands
Customer Service
Overall Satisfaction Rating

87 Reviews
PO Box 8
Warren
PA
United States - 16366
+1 800 217 2916
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