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Sinister Soles Customer Service Phone, Email, Contacts

Sinister Soles
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3.0 2 Complaints
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Sinister Soles complaints 2

ComplaintsBoard
G
1:48 am EDT

Sinister Soles Did not deliver order

I ordered shoes from them 31st of last month,they claim two day business delivery,after those two days I did not get any shipping info,only order confirmation,so I emailed them to no response. I emailed them for DAYS after that,asking where my shipping info and shoes were,no response whatsoever. Here it is the 12th and still nothing,so I left a complaint with the BBB

Desired outcome: Shoes and refund

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10:11 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

I placed an order on this website, and when it still said my order was still processing after ten business days (the website boasts that it sends out all orders in three business days) I sent an e-mail to customer service asking what the delay was and stressed that I needed the shoes for an event the next month. They were quick to get back to me and told me...

Read full review of Sinister Soles and 13 comments

Is Sinister Soles legit?

Our conclusion: Sinister Soles stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Sinister Soles's reputation as a trustworthy leader in their field. Customers can rely on Sinister Soles's services, assured they're dealing with a highly reputable and fully legitimate company.

Sinister Soles earns a trustworthiness rating of 92%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Sinister Soles. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Sinister Soles's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the sinistersoles.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Sinistersoles.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sinistersoles.com may offer a niche product or service that is only of interest to a smaller audience.
  • We detected that sinistersoles.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Sinister Soles protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of Sinister Soles complaint handling

Sinister Soles reviews first appeared on Complaints Board on Jun 9, 2011. The latest review Did not deliver order was posted on Jun 12, 2022. The latest complaint Neglectful Customer Service was resolved on Jun 09, 2011. Sinister Soles has an average consumer rating of 3 stars from 2 reviews. Sinister Soles has resolved 1 complaints.
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  1. Sinister Soles contacts

  2. Sinister Soles phone numbers
    +1 (888) 476-6234
    +1 (888) 476-6234
    Click up if you have successfully reached Sinister Soles by calling +1 (888) 476-6234 phone number 0 0 users reported that they have successfully reached Sinister Soles by calling +1 (888) 476-6234 phone number Click down if you have unsuccessfully reached Sinister Soles by calling +1 (888) 476-6234 phone number 0 0 users reported that they have UNsuccessfully reached Sinister Soles by calling +1 (888) 476-6234 phone number
    Customer service
    +1 (505) 404-0258
    +1 (505) 404-0258
    Click up if you have successfully reached Sinister Soles by calling +1 (505) 404-0258 phone number 0 0 users reported that they have successfully reached Sinister Soles by calling +1 (505) 404-0258 phone number Click down if you have unsuccessfully reached Sinister Soles by calling +1 (505) 404-0258 phone number 0 0 users reported that they have UNsuccessfully reached Sinister Soles by calling +1 (505) 404-0258 phone number
    International
  3. Sinister Soles emails
  4. Sinister Soles address
    93 York Rd Ste 1, Suite 1, Jenkintown, Pennsylvania, 19046-3925, United States
  5. Sinister Soles social media
Sinister Soles Category
Sinister Soles is related to the Footwear category.

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