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Sinister Soles
Sinister Soles Customer Service Phone, Email, Contacts

Sinister Soles
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www.sinistersoles.com
www.sinistersoles.com

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3.0 2 Reviews

How responsive is Sinister Soles's customer service?

1 Resolved
1 Unresolved
Somewhere halfway 🌗
Sinister Soles definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Sinister Soles needed to resolve them.
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Sinister Soles reviews and complaints 2

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1:48 am EDT

Sinister Soles Did not deliver order

I ordered shoes from them 31st of last month,they claim two day business delivery,after those two days I did not get any shipping info,only order confirmation,so I emailed them to no response. I emailed them for DAYS after that,asking where my shipping info and shoes were,no response whatsoever. Here it is the 12th and still nothing,so I left a complaint with the BBB

Desired outcome: Shoes and refund

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10:11 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sinister Soles - Neglectful Customer Service

I placed an order on this website, and when it still said my order was still processing after ten business days (the website boasts that it sends out all orders in three business days) I sent an e-mail to customer service asking what the delay was and stressed that I needed the shoes for an event the next month. They were quick to get back to me and told me...

Read full review of Sinister Soles and 13 comments

Is Sinister Soles legit?

Our verdict: Sinister Soles has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Sinister Soles's position as a benchmark of trust and quality within its industry. Users and clients of Sinister Soles can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Sinister Soles earns 92% level of Trustworthiness

Perfect Trust Endorsement: Sinister Soles achives 92% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Sinister Soles. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Sinister Soles's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the sinistersoles.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Sinistersoles.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sinistersoles.com may offer a niche product or service that is only of interest to a smaller audience.
  • We detected that sinistersoles.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Sinister Soles protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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