Latest Reviews and Complaints
Did not deliver order
I ordered shoes from them 31st of last month,they claim two day business delivery,after those two days I did not get any shipping info,only order confirmation,so I emailed them to no response. I emailed them for DAYS after that,asking where my shipping info and shoes were,no response whatsoever. Here it is the 12th and still nothing,so I left a complaint with the BBB
Desired outcome: Shoes and refund
2 Sinister Soles Complaints
Sinister Soles’s earns a 3.0-star rating from 0 reviews and 2 complaints, showing that the majority of alternative footwear enthusiasts are somewhat satisfied with their unique shoe purchases.
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Order never shipped, ignored cancellation requests
I placed an order on this website, and when it still said my order was still processing after ten business days (the website boasts that it sends out all orders in three business days) I sent an e-mail to customer service asking what the delay was and stressed that I needed the shoes for an event the next month. They were quick to get back to me and told me...
Read full complaint and 13 commentsIs Sinister Soles Legit?
Sinister Soles earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Sinister Soles. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Sinister Soles's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Sinistersoles.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Sinistersoles.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Sinister Soles.
However ComplaintsBoard has detected that:
- Sinistersoles.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sinistersoles.com may offer a niche product or service that is only of interest to a smaller audience.
- We detected that sinistersoles.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- We conducted a search on social media and found several negative reviews related to Sinister Soles. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Sinister Soles complaint handling
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Sinister Soles Contacts
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Sinister Soles phone numbersClick up if you have successfully reached Sinister Soles by calling +1 (888) 476-6234 phone number 0 0 users reported that they have successfully reached Sinister Soles by calling +1 (888) 476-6234 phone number Click down if you have unsuccessfully reached Sinister Soles by calling +1 (888) 476-6234 phone number 0 0 users reported that they have UNsuccessfully reached Sinister Soles by calling +1 (888) 476-6234 phone numberCustomer serviceClick up if you have successfully reached Sinister Soles by calling +1 (505) 404-0258 phone number 0 0 users reported that they have successfully reached Sinister Soles by calling +1 (505) 404-0258 phone number Click down if you have unsuccessfully reached Sinister Soles by calling +1 (505) 404-0258 phone number 0 0 users reported that they have UNsuccessfully reached Sinister Soles by calling +1 (505) 404-0258 phone numberInternational
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Sinister Soles emailscs@sinistersoles.com100%Confidence score: 100%Support
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Sinister Soles address93 York Rd Ste 1, Suite 1, Jenkintown, Pennsylvania, 19046-3925, United States
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Sinister Soles social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 22, 2025
Recent comments about Sinister Soles company
Order never shipped, ignored cancellation requests




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