SUBMIT A COMPLAINT / i've had extremely bad experiences with groupon goods

United States
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I've had extremely bad experiences with Groupon Goods.

I bought two Slap watches for my granddaughters; it took probably 6 weeks to get them. In addition, the company kept saying that they sent out the orders but would re-send. Supposedly they sent out 4 orders (!!) before we finally "got" the fifth! Sent with no delivery confirmation, so no way to track.

Then I purchased 3 sets of Bamboo towels. Received them quickly, but the quality was awful. I called to get the return address; it took Groupon almost 6 WEEKS to get the address. Returned them to the company; it's now been 2 1/2 weeks and the company still hasn't acknowledged the return to Groupon. Fortunately, I do have the tracking number and it shows the date and the person that signed for the return.

I have given up trying to deal with Groupon and filed a claim with my credit card company.


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