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Greentree Servicing / Bad Business Practices

1 Charlotte NC, United States Review updated:

GreenTree Servicing has bad business practices. They are very rude on the phone. They call you many, many times each day. At least once from every number they have. I have been called at least 5 or 6 times a hour, YES per hour.. Then at the end of the day around 9pm they will leave a voice message. They keep saying I'm 1 month behind. I'm not. After doing a good info search on them I've found out there not a bank, or financial company of any kind. They're just an account management company for real financial institutions. Like Bank of America, Wells Fargo, First Union, Countrywide and the old Conseco. If you need a home mortgage, make sure the mortgage company you use doesn't use GreenTree Servicing...

May 9, 2015
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  • Ma
      21st of Mar, 2013
    0 Votes
    Greentree Servicing - 'Scam'
    Greentree Servicing
    United States

    I was sent a letter and a check from Greentree Servicing explaining that I had won $150, 000 share of a $3 million cash prize. The check was made out for $3, 980.00 and the letter was asking me to pay a $1, 995.00 tax on the $150, 000 prize. The letter and check both screamed 'scam' right when I read them.

  • No
      10th of May, 2015
    0 Votes

    APR 21 2015
    CFPB and Federal Trade Commission Take Action Against Green Tree Servicing for Mistreating Borrowers Trying to Save Their Homes
    Green Tree to Pay $48 Million in Borrower Restitution and $15 Million Fine for Servicing Failures

    WASHINGTON, D.C.– Today, the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) took action against Green Tree Servicing, LLC, for mistreating mortgage borrowers who were trying to save their homes from foreclosure. The mortgage servicer failed to honor modifications for loans transferred from other servicers, demanded payments before providing loss mitigation options, delayed decisions on short sales, and harassed and threatened overdue borrowers. Green Tree has agreed to pay $48 million in restitution to victims, and a $15 million civil money penalty for its illegal actions.

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