General Credit Services
reviews and complaints

Trying to contact them for days, nobody answers the phone, trying to resolve an issue for a friend regarding a *** account

Simply they sent me a letter and it was all lies, they were rude and could not explain the letter they had sent me but knew they had sent a letter out. Nothing made sense

I had no issues with the representatives being rude or pushy. However, the issue I called about was not addressed, and it's been over a month. I had only one account with them, but it shows 3 accounts with them on my credit report. I have paid my balance in full and requested that it be reported as such. One account was removed from my credit report, but the other two remain. I asked for GCS to send the correct info to the credit reporting agency. The woman said it would be done by Friday, a month ago. It hasn't been done yet. Please fix this. Thanks

I recently pulled my credit report and found an old collection amount that I had already paid by another agency. I have never received a letter from General Credit Services Inc. and have no way to contact them as their website limits how we can contact you. I am looking to buy a home and will need to have this old account removed from my report. Either the account was bought/ sold to another agency or *** reported this account twice. I am writing here before I file a report, in hopes to resolve the issue directly with General Credit Services Inc.. Thanks

Firstly I personally don't appreciate finding false reported debt as most wouldn't ! General Credit has never once tried to contact me in regards to these supposed matters which is why I call this "debt parking" or passive debt collection *** 4 years later after my original debt was paid in full this *** nonsense starts.

I owed *** some money and it went to collections at General Credit Services. I received an offer to settle this debt for a certain amount of money . I repeatedely asked Mark B of General Credit services if this would settle my debt and remove it from my credit history . Here is the exact wording of the email from Mark after I paid the amount he asked for . *** So I checked my credit report and not only is my *** debt still reporting but also General Credit Services so my credit score has been going down all this time and General Credit Services isnt responding to my Emails to fix this.

I got a collection notice from "***" for 84.87. I went online to pay it but *** won't work with online banking. When I went to the website, it says its been taken over by geberal credit services. So I went back to my account and put in geberal credit services and the account number and it worked but I had a weird feeling because this whole thing was sketchy. I tried calling one of the two numbers listed on the collections notice and one of them was for a sex chat line. The other "doesn't take calls". Called the number on the general credit website and after being passed off by multiple people, I got to a voicemail and left a message. I did their online chat option as well but they couldn't do much for me. I get a call back the next day and they tell me they don't have an account with my name or anything. So im wondering who the heck I paid this out to?! And I just got a second notice in the mail today saying I ignored their previous notice but I paid it!

Credit solution company that has not talked to me via phone or mail before today demanding payment. I know I owe bills however: The number they have called me from continuously - [protected], as well as [protected] has called me 7 to 10 times everday with no voicemail, just silence and when I have called back there has been no answer or it hangs up. Since I had no idea who it was from for months I blocked the numbers on my phone as their was no discernible number and no information on who it was from until a letter I received on August 27 that stated they had attempted to find a solution with me, im unwilling to cooperate and they are *** 72 hours or will go to legal action. IF they had contacted me they would have known *** that it isn't right to call me incessantly every single day several times a day from their agency. I have also attempted to contact *** but they will not grant me anything ***.

I am filing this complaint in regards to numerous emails I have received from this company. In the initial email I received, I was offered to pay a lump sum in which after receiving the payment, my account with them would be listed as paid in full and closed. I paid the lump sum, and a couple of weeks after, I received another email stating I needed to pay the remaining balance. I have all the emails and proof of transaction. According to the correspondence the account should have been settled. However, that clearly is not the case as I am still receiving emails and the account is still open on my credit report. I have attempted to contact them by phone on numerous occasions and cannot reach anybody. I had left a voicemail to the extension I was advised to contact in my email, in which I never received a follow up. Considering the lack of communication and professionalism, I can only assume this is not a *** business. I have all supporting documents if needed. Please advise, Thank You.

I received mail indicating I have am owing a on a credit card and that the bank sold my past-due account to *** and General Credit Services was contracted as the authorized collection agency for this account. They gave me instruction that i have 7 days from date of notice and to govern myself accordingly, Morey J ***. First off, I have never had dealings with the bank noted on this letter, nor have i had any credit card with this bank. Secondly, this account is not on any of my credit reports. Thirdly, this would have hindered any financial institutes giving me credit, loans or mortgage approvals ect. And finally, without mention, why is this the first I am hearing of this outstanding and fictitious balance owing on a credit card? Where did this business get this information from and demanding immediate payment. *** I have seen so my reviews of this company and they do not take ownership of their ambiguous accusation.

I obtained a pay day loan from *** in 2017 for $750.00. I had missed payments during the life of the loan, however, I have paid $1,651.36 to date to repay $750.00. The collection agency is now requesting $2,386.38 in order to consider this resolved, on top of the $1,641.36 paid to date. *** They are charging interest on an amount they claim is in default, *** If any of the principal was in default, they would be able to charge no more than 2.5% per month (not compounded) but no part of the principal is outstanding. In order to get rid of this issue as it is very time consuming and stressful unncessarily, I had offered the collection agency a $100.00 payment as a token towards their time for receiving this file. However they declined and are requesting $2,386.38. I would like Complaintsboard.com's assistance in explaining that these charges *** and I am requesting a full and final release from *** and/or General Credit Services. Thank you.

On November 30th I received an email from this company with a link to a loan place to help settle my debt. I found the contact information and reached out to the company. I inquired as to why there was interest being charged as Collection agencies are not allowed to do this. They responded stating that it was their client *** adding the interest not them. I continued to ask questions, they answered them, but after doing some research I decided to contact *** Directly. After a very long phone call I discovered that it was not *** adding interest but it was the company. I emailed back and told them that they lied to me about the interest and Katie DEMANDED to know who i spoke to and their extension. I told them that their client(***) would be able to see who the last person was to touch my account. I then proceeded to ask for invoices and documents from *** advising them they can add interest. Today Dec 7th, I received 3 invoices and an unsigned *** contract. All 3 invoices from *** dates Jan 2019, Jan 2020 and Nov 25th, 2021 all state that my amount owing was $2147 and the last email i had from this company stated i owed 5,234.11. I have attached those for reference as well as an Email where they lay out the interest and state *** is the one adding interest, By the invoices this is FALSE and i want this to be corrected and the debt to be written off

I filed a complaint last year with Complaintsboard.com #*** against *** for putting this exact same false debt on my credit bureau. It was thoroughly investigated by them and found i was correct. They promptly removed it from my *** and *** in February as promised and sent me an email stating that as i had said, *** had no documentation to support this claim. I have never had a contract or an account with them, have never ordered anything, paid them anything and absolutely do not owe them anything. This was confirmed by *** and the assured me it would not only be removed but also would never be put back on my credit file. Now i have just learned *** sold this FALSE debt to another collection agency who has put it back on my credit bureau's and are demanding i pay them a settlement offer of 75%. I have responded several times by email and they never answer. I called and they refuse to listen and just demand i pay. This has already been removed once after investigation and i have forwarded them the email letter from *** stating it was investigated, found to have no documentationto back the claim and removed. How can a false debt withnothing toback it up continuously be put back on my credit file different agencies? I want it removed and donot want to be harassed by these agencies anymore. It is constant waste of my time and creates huge stress.

So I had a small outstanding debt with *** years ago, to be exact I had them send me to collections on June 25th. I intended to pay this, but life got in the way and I decided try to wait it out and face the consequences of this for years. Now I'm getting my life together and figuring things out and I was looking forward to having the debt removed from my file and by the looks of it from *** and ***, I was almost at the point I could fix my personal credit. But, today, I go on *** to see this company called General Service Credit has apparently obtained my file and added it to their collections. Not only that, but... apparently there was a payment made to them on Feburary 1st 2021, which I didnt make and have the statements to prove it. A debt of $1127 is now $4546 and now, I'm concerned my credit will be destroyed until I'm forced to pay it. My issues with this are as followed. One, I never made a payment to them ever and don't plan on too. I've read their reviews and this company comes across as a scam or borderline *** for anyone that tries too. Two. It's been well over 7 years, I've paid my dues not being able to have a credit card, a house, or anything due to this small payment. This so called company putting this back on collections and stating I've made a payment just to destroy my credit is borderline *** I dont know if this is the right course of action, but I have no idea what else to do at this time. At the very least maybe the Complaintsboard.com can send me in the right directions. Thank you for you time.

I have been contacted by "Lewis U" with General Credit Services Inc and he has not only threatened me, harassed me, but he continues to contact me after I have asked him to stop and let him know that I am starting the process to file bankruptcy. He has threatened to garnish my wages 30%, contacting my HR Department, and has been verbally abusive towards me within trying to collect a debt with *** of $1,190.00. I had closed this account 2-3 month ago because the debt became unmanageable as I am experiencing financial stress and am a single mother of 4. *** has agreed that it was the best option and to pay the bill as I can within reasonable time. Since closing the account, I made $300.00 payment towards my bill and have no intention of not paying this, however, I do not deserve to be harassed, shamed, and threatened into paying this debt. Also, today; December 2 at 8:17am I received a settlement email from Lewis to settle the debt. The same day at 10:54 am I received the following email from Lewis threatening me "We are reaching out to you in regards to your outstanding *** account. We haven't heard from you so we have decided to forward your account to our legal department and look into our legal options. Let us know if you would like to take advantage of a settlement opportunity to prevent any more negative impact towards your credit and resolve the matter prior to legal action. If we proceed with garnishing your wages, we will be in contact with your HR department and employer. Garnishing wages will be up to 30% per paycheque. I have attached e-mail correspondence for your review." Giving me absolutely no time to give the settlement consideration.

Re: General Credit Services Inc. This company had been phoning me every day, seven days a week, sometimes twice a day for the past 8months. It seems that there is a person or company that is spacifically targeting me. It seems once I file a complaint with the Complaintsboard.com about a collection company and the fraudulent attacks against me, the company then withdraws and stops contacting me. However Within 4 weeks there is always another company fraudulently attacking me. I have dealt with some of these companies on my own, asked them to stop calling and they did. However this is probably about the 6th company in that last 3yrs. This will be the 3rd time I file a complaint with the Complaintsboard.com regarding a collection company that has not stopped with their daily attack***. So far I have called this company and told them to stop calling and ***ing me, i don't know how many times. Probably 8 or 9 times. They always say, ok we stop phoning you, Yet for the last 8months they continue to call and *** me every single day, sometimes twice a day. Please, please, please... Is there someway I can find out who is continually falsely attacking and ***ing me. Is there anyway that I can get this company to STOP calling and ***ing me. There should be laws that worked, laws that would protect people from the relentless abuse put forward by these people in collections, people that are clearly so, so deeply unhappy and so full of self loathing and misery in their own lives that they have to do their level best to bring that misery to everyone they can. I guess its true what they say. ***. *** Please make them stop...

.I received the attached letter from Credit Services Inc. of Jan 11,2022 1. the account # list does not belong to me 2. how could anyone follow the 72 hour demand when they receive a letter when it was delivered 144 hours after the date posted 3, CSI states that they have attempted to work with me. They have NEVER contacted me or even attempted to.. 4. What provincial legislation entitles them to send out such a *** letter to a *** year old *** without any prior contact? 5. My "account manager" must be ashamed of this letter as he/she did not sign it It turns out that this account belongs to my grandson who lives with me.. About five years ago I signed him up for a phone attached to my plan as he was underage. He has since renewed a number of times. He is now an adult. He kept up the payments for years until *** and is now unable to work. For a while his mother help pay his bill. Neither of them gave me any indication that he was is arrears. Why did *** or CSI not notify me? This letter is unjust and uncalled for. I refuse to deal with this company and on January the 12th with the little money I have, I paid $612,14 to ***. How do you allow a company *** to take a senior's home away for $600? Their business license should be revoked. I relalise the my daughter and/or grandson should have let me know, but that is no excuse for the lies in that very *** letter... Do not pass my email or phone number on to this cruel collection agency. When contacting ***, they told me that they could only contact my grandson, But his phone was disconnected. They obviously gave this *** agency my name and address, yet they did not contact me either. This should never happen to anyone. Sice my grandson renewed his phone himself I should have been dropped from his plan.