Great Clips / over charged

I was using a gift card from christmas Two days later my bank showed a charge $10.00 MORE then I sighed for They charged me for a gift card instead of redeeming it!! So I called and was told ONLY a manger could to fix it So I said I'll be in tomorrow to do this Then was told a manger wouldn't be in for 2 days By this time I was so pissed off I told them well that doesn't work for me She then told me WELL I DON'T KNOW WHAT TO TELL YOU! VERY RUDELY ! I was so upset I told her well you can [censored] fix it and SHE hung up on me!!! So 2 days later I finally caught the store manger She WAS THE SAME ### WHO CUT MY HAIR!!! All she said was Well I don't know how that happened I then told her of the rude gal I spoke to on the phone Okay now get this it was her daughter WILL NEVER GO BACK TO GREAT CLIPS AS LONG AS I LIVE All I can tell you now is watch out and check with your bank the very next day BEWARE!!