Great Clips reviews and complaints 2
View all 363 complaintsGreat Clips - Horrible haircut
3pm 4/5/22
Harker Heights Texas
My hair cut was so horrible. The front part was 1 inch shorter than the rest of my hair and the rest of my hair was completely uneven. The lady seemed nervous the whole time cutting my hair but I brushed it off. I said one inch off and she convinced me to do 3 inches and she took off even more than that. It was just a simple one length all around haircut. She didn’t section my hair just had me look straight the whole time. I will attach a photo.
Desired outcome: Retraining of staff member and a refund
Great Clips - rude & physically abusive
I had a very good stylist at Great Clips I would go to when we lived in Colorado Springs but I had to find a new one when we moved. This place was just horrible! I walked in and was standing to check in, now the stylists were all busy but someone could have said, "Hi, have a seat we'll be right with you." I understand you are busy but don't just see we walk in and pretend I'm not there. So I waited. A stylist finished and then ran away to the back. I am assuming she was the manager since she was doing inventory and telling the other stylists what to do. She never came to sign me in. Until I finally got up and asked to be signed in. I was given the eye roll. I guess I was inconveniencing her. I had my son with me since it was for his haircut. I wanted to see a product that was on the shelf so I asked him to get it for me. The "manager" was doing inventory nearby and saw him reaching for a product. She was telling him not to touch and I kept shouting "It's ok I want to see the product." She was more than likely ignoring me and as I was walking over to him I was able to stop this broad from SLAPPING my son's hand. I slapped the crap out of her hand to push it away from his. By this time I had the whole salon in a uproar about her attempting to hit my son. While I was yelling at her and how dare she attempt to hit someone elses child all she did was respond with, "I'm going to refuse you service. You need to leave". Ha Ha big loss to me. So if you go here and you see a fat, shoulder lengh black haired woman watch your kids or they might get whacked.
The complaint has been investigated and resolved to the customer’s satisfaction.
I would've cuss her out and punch her in the face. That was highly uncalled for. Her actions was inexcusable.
What a ###ing ###! I would have left when the snob was being rude. I'm old school when it comes to raising kids but never will I hit or attempt to hit another person's child. You should contact corporate and her boss.
Did you call the police? If you didn't, then you made a mistake as well.
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