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GrabCar / GrabTaxi / grabhitch

At 3 pm earlier today (25 Mar), I have booked GrabHitch and the driver has accepted and a few minutes later, the driver has cancelled. This is unacceptable as I have waited for half an hour to wait for a driver and the driver had conveniently cancelled the booking when we were already waiting. It is intolerable as we were already late and other bookings were high in demand and there were no other ways to get a driver and despite waiting for such a long time when we were late, we were cancelled on. I hope that you can take an action on this.

Bb
Mar 25, 2017

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