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Blue & White Taxi
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www.blueandwhitetaxi.com
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3.6 17 Reviews

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Blue & White Taxi riders reviews and complaints 17

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Blue & White Taxi I received a phone call to confirm my trip, 15 minutes before pick-up

I received a phone call to confirm my trip, 15 minutes before pick-up. My taxi arrived promptly. The driver was courteous and capable. He drove safely and followed the shortest and quickest route.

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E. Lebsack
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Today I lost my medical appointment schedualed one month ago. Taxi was not arrived on time, and I couldn't call to customer service. Nobody was answered. They called me when clinic canceled my appointment. You are not responsible company. Hope I have never been your customer on future.

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T. Steuber
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I've gotten a Polite, Friendly, Safe Driver every time I've used this service. I've always felt safe and taken care of when it comes to using Blue N White Taxi.

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J. Frami
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Very polite, at appointment on time, zero complaints, very happy, thanks everyone!

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S. Hills
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Nice driver clean car and was quick and easy to use.

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Blue & White Taxi Very prompt, kind driver, clean, safe, timely, comfortable

Very prompt, kind driver, clean, safe, timely, comfortable. Thank you blue and white one of the only companies still giving rides. I couldn't have done it without you. Looking forward to many more.

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C. O'Reilly
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Fast. Courteous and on time. Drove safe and was causious on the highway

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F. Labadie
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The driver was here on time got me to my appointment on time very pleasant courteous

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D. Quitzon
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Once again Blue and White Taxi came to my rescue by immediately addressing a mix up by my medical taxi ride provider today 12/22 with information to me what I needed to do to correct the problem. There customer service representative are just great I will always use there service and spread the word to my family and friends to use Blue&White Taxi service ?! S. Davis

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H. Oberbrunner
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I love when they let you know when on the way and track taxi overall service 5/5 for srvices.

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Blue & White Taxi My driver showed up 25 minutes late

My driver showed up 25 minutes late. I understand that things happen, but my medical appointment wasn't going to shove other appointments aside just for me. I wouldn't willingly choose this service again.

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L. Mraz
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He was on time. He opened the car door for mr to get in and to get out

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M. Gottlieb
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My driver was prompt and courteous and got me to work right on time.

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D. Johns
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GIVEN 5 STARS! FANTASTIC SERVICE. STAFF ARE KNOWLEDGEABLE AND COURTEOUS. PROFESSIONALISM, EXTREMELY KINDLY, PROMPT AND HELPFUL. HIGHLY RECOMMENDED. FIRST CLASS MEDICAL RIDE. VERY PROFESSIONAL AND VERY KIND MEDICAL RIDE DRIVER. ?THANK YOU.

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R. Hayes
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The driver was efficient, very respectful, and very professional! They were on time and made the trip very pleasant

Is Blue & White Taxi legit?

Our verdict: Complaints Board's thorough examination reveals Blue & White Taxi as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Blue & White Taxi stands out for its commitment to quality and security. Clients considering Blue & White Taxi should delve into its customer service record to gauge compatibility with their expectations.

Blue & White Taxi earns 91% level of Trustworthiness

Perfect Trust Endorsement: Blue & White Taxi achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Blue & White Taxi. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Blue & White Taxi has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for blueandwhitetaxi.com can be seen as a positive aspect for Blue & White Taxi as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Blue & White Taxi's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Blueandwhitetaxi.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Blueandwhitetaxi.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Blueandwhitetaxi.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The blueandwhitetaxi.com may offer a niche product or service that is only of interest to a smaller audience.
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Blue & White Taxi My driver today was great

My driver today was great. I'm an ER nurse and work 12 hour night shifts. Driver was on time and got me home promptly (my battery died last night). I would use again (but hopefully won't be having car troubles anytime soon).

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B. Stanton
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Great ride and great customer service. Will recommend to everyone.

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R. Koelpin
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Efficient, polite, quick and no hassle whatsoever! Not so automated and convoluted.

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D. Roob
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Great driving- I'm post op knee replacement and he drove with care! Very friendly and arrived on time!

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N. Haley
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Nice drivers clean vehicles on time very patient excellent service

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Blue & White Taxi GIVEN 5 STARS!

GIVEN 5 STARS! FANTASTIC SERVICE. STAFF ARE KNOWLEDGEABLE AND COURTEOUS. PROFESSIONALISM, EXTREMELY KINDLY, PROMPT AND HELPFUL. HIGHLY RECOMMENDED. FIRST CLASS MEDICAL RIDE. VERY PROFESSIONAL AND VERY KIND MEDICAL RIDE DRIVER. ?THANK YOU.

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Blue & White Taxi Dalila was prompt, courteous and competent

Dalila was prompt, courteous and competent. In addition to getting me to my destination in a timely manner Dalila was very interesting to talk to. She was kind and asked me about the route I preferred to take. I would ride with Dalila again, any time.

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Blue & White Taxi Blue & White is a great transportation service

Blue & White is a great transportation service. The customer service is polite, attentive, and available at all times. Drivers are courteous and always get you on time to where you need to be. I would recommend this service to everyone: it's quick and reliable.

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Blue & White Taxi After being dropped by Lyft I called Blue & White and they were prompt and courteous

After being dropped by Lyft I called Blue & White and they were prompt and courteous. I had written off cabs after Lyft and Uber and was extremely happy with the service. Price was similar and the service was awesome. Thanks, Tsegaye. I really appreciated the service. Tim

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Blue & White Taxi Ordered the night before for travel

Ordered the night before for travel. Driver wasn't even dispatched after I called to check on the ride due to it being late. Driver was not friendly. I could not talk to a manager. I'll never use this company again. I talked my husband into this company over Lyft or Uber. Never again

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Blue & White Taxi Today I lost my medical appointment schedualed one month ago

Today I lost my medical appointment schedualed one month ago. Taxi was not arrived on time, and I couldn't call to customer service. Nobody was answered. They called me when clinic canceled my appointment. You are not responsible company. Hope I have never been your customer on future.

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Blue & White Taxi The cab driver (Rainbow cab #397 (his name is Paul)) that picked me up today, and has a few times before, was so great!

The cab driver (Rainbow cab #397 (his name is Paul)) that picked me up today, and has a few times before, was so great! I couldn't have asked for a safer, more friendly, open, or relatable guy to be in the vehicle with. I do a have a decent trip, about 25 minutes one way. So a conversation is nice. He is my favorite cab driver thus far :)

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Blue & White Taxi My driver was on time, pleasant & courteous

My driver was on time, pleasant & courteous. He wore his mask throughout the entire time I was inside the car and it was placed correctly snug on his face, covering his nose & mouth. He was polite about my request to have a window slightly open for providing proper ventilation. I was very grateful. He was a good driver and we arrived at my appointment on time. Thank you.

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Blue & White Taxi Once again Blue and White Taxi came to my rescue by immediately addressing a mix up by my medical taxi ride provider

Once again Blue and White Taxi came to my rescue by immediately addressing a mix up by my medical taxi ride provider today 12/22 with information to me what I needed to do to correct the problem. There customer service representative are just great I will always use there service and spread the word to my family and friends to use Blue&White Taxi service ?! S. Davis

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Blue & White Taxi I had arrived in saint paul minnesota last night to get my car that was stolen in Superior wisconsin and it was 9pm and

I had arrived in saint paul minnesota last night to get my car that was stolen in Superior wisconsin and it was 9pm and I had til 10pm to get the car and not one person would help me in any way til a homeless woman gave me blue and whites number and it was 9:40 so I figured I was on a bench til morning then the coolest can driver I have ever met not only got me there I couldn't find an open gas station and out of nowhere the driver had me follow him to an open gas station and he made sure he got me to 35e and a straight shot home . The coolest dude I have ever met

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Blue & White Taxi They were 3 hours late to pick my 17 year old daughter up!

They were 3 hours late to pick my 17 year old daughter up! She was 3 hours late to her appointment for a serious medical condition. When trying to contact them to get picked up from her appointment she was give the drivers cell phone number and when she called the number a child answered and said the driver was at the dentist So I called the company and they told me that he wasn't even transporting her! The hole thing was very scary for my daughter. The ride was set up through our insurance company and I also called them and complained. We will never go through this company again! Very unprofessional and unreliable!

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Blue & White Taxi Blue and White has some very polite and courteous drivers and dispatchers, then there are some who are very rude and

Blue and White has some very polite and courteous drivers and dispatchers, then there are some who are very rude and unprofessional! During my ride from the dialysis clinic, I got a driver that I have had before, whom I have asked months ago that he never picks me up again, because of his rudeness! Today was no different than before! He did the same thing he did before, he went nearly ten blocks out of the way! He went down University! I live the opposite way! I tried to tell him this and he told me to be quiet he knows what he is doing! I told him "I know where I live and you are going the wrong way! He got mad threaten to put me out of the cab, I told him I was not going anywhere and he will take me home! Got to my destination, he tried to let me off at another address and across on the opposite side of the street! I asked him to turn around! He did, and tried to let me off at another house! I am done! Cab number 123 ABC DEF! He tried to call on his phone while I was talking to dispatch to complain about him, but I am praying that you all see this game! Not only that while picking me up, I call dispatch about 10:10am, they said he was already here! I called back because he was not there, and he wasn't, they put me in contact with him and he told me rudely "just come outside" This guy is the most disrespectful and rude cab driver I have encountered except for one other which I have asked that he never pick me up either! They are all Somali, who do not respect women and it is a shame! Some of them are so polite and kind then the few which I cannot tolerate, should be given training! You see I am an Ambassador of Metro Transient on what customer service is! This is not it! Fix this problem! Thank You

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Blue & White Taxi I reserved a taxi ride to the airport for 4:15 am on Monday, 8/9 the night before

I reserved a taxi ride to the airport for 4:15 am on Monday, 8/9 the night before. I spoke to an agent and received a text confirmation at around 8:00 pm the night before. At 4:00 am just prior to when I was expecting a ride, I received a phone call asking me to confirm I needed the ride which I did. No driver appeared at 4:15 and after several calls, was told they'd "look for a driver". It was nearly the middle of the night and I needed to catch a plane! The driver arrived over 30 min late (the drive time was [insert drive time] min). I barely made my flight. I emailed this company and called. Spoke briefly to one person and said if they couldn't guarantee a ride then, they shouldn't have booked it--a competitor did not. I asked to have a supervisor respond to my emailed complaint. They haven't since 8/09.

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