Ola
Reviews and Complaints

Hi Team
Good Evening
Book a cab to the airport on 6th January 2025 and it gave me a option to pay on the pay which i already paid amount of INR 320 then once i reached the airport the cab told me he didnt receive any amount so i had pay again to the cab which INR 385.Kindly find the attached proof of UPI payment and cab ride details. I need a refund immediately to my ola account. Also i am available only through emails.

when you need them. The app keeps crashing and they don't seem to care about fixing it. The drivers are always late and rude, and sometimes they cancel the ride altogether without any explanation. And don't even get me started on the prices - they keep going up and up, and there is no transparency in how they calculate it. Overall, I wouldn't recommend Ola to anyone, unless you want to waste your time and money.

I had a terrible experience with Ola recently. I must say, these guys are not reliable at all. They charged an absurd amount for a ride that was only 3km long. Can you believe that? I was shocked to see the charges when I received the bill. It was beyond my imagination that they could be this greedy.

To add insult to injury, the driver was not a pleasant person to deal with either. He didn't listen to my concerns and just kept saying that the charges were correct. I felt cheated and helpless. This kind of behavior is unacceptable and no one should have to go through what I did.

I would never recommend Ola to anyone. They are frauds and cheaters who don't care about their customers. I feel like I wasted my hard-earned money on such terrible service and it is just not right. I hope they get their act together soon before more people fall victim to their scams.

I used Ola cabs for a while during a trip to India and found that they were not very reliable. Majority of the drivers had little to no experience with GPS and did not know how to properly navigate through the Ola system. It was common for cabs to either arrive late or not report at all, making it a frustrating experience. I had to catch a few flights and trains during my trip, and I found that relying on Ola to get me there on time was not a good idea. Overall, I would not recommend using Ola if you need to rely on a timely and dependable mode of transportation.

So, I am here today to share my experience with Ola, that's the ride service I usually go for around town, but unfortunately, my recent trip was quite a disappointment. I was charged an extra hundred and fifty rupees by the Ola driver, and it came as a complete shock to me as the app was showing a lesser amount.
To my dismay, I found out that the driver did not put the correct route, and that's why the extra payment was made. I was really angry and felt cheated. I am sure nobody likes to be ripped off their hard-earned money, especially when you trust a service.
I was trying to find a way to inform Ola about the whole matter, and it was not easy. So I decided to share this video I found on Instagram about a similar incident. The video link is https://www.instagram.com/reel/CtEjBB6NvVm/?igshid=MmJiY2I4NDBkZg==
Overall, I have always had good experiences with Ola, but I hope they can train their drivers better about route planning to avoid this from happening in the future. It's a good service and I would recommend them, just be careful about the route taken and if there is a discrepancy with the price shown in the app versus what is being charged.